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Luther Brookdale Chevrolet

(2,144 reviews)
Visit Luther Brookdale Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2023 consumer dealer award
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2023 consumer dealer award 2021 consumer dealer award

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New (612) 424-8783 (612) 424-8783
Used (952) 679-8702 (952) 679-8702
Service (952) 373-4664 (952) 373-4664

Inventory

See all 592 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2016.
NO-CONTACT SALES
View all of our inventory online and find the perfect vehicle that fits your needs and budget
Connect with a sales associate via online chat email or by calling 866-413-5521
We can bring a vehicle to you for a test drive
If you have a trade your sales associate will help you value it online
If you need financing our finance associates will help you with our online tools
We will arrange a convenient time for paper work and delivery and can deliver your new vehicle directly to your driveway
Your vehicle's common areas will be sanitized before you take possession
No-Contact Service Avail..

Service center

Phone number (952) 373-4664

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(2,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Luther Brookdale Chevrolet from DealerRater.

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I am a return customer. I have always been happy with the service I have received on my Chevrolet Malibu at Luther Brookdale Chevrolet Buick GMC. My Service Advisor, Bryson Russell was very friendly, courteous, knowledgeable and helpful. He was able to answer any questions I had and I felt comfortable having my vehicle serviced. Thank you and I certainly plan on coming back. Karl B

I am a return customer. I have always been happy with the service I have received on my Chevrolet Malibu at Luther Brookdale Chevrolet Buick GMC. My Service Advisor, Bryson Russell was very friendly, courteous, knowledgeable and helpful. He was able to answer any questions I had and I felt comfortable having my vehicle serviced. Thank you and I certainly plan on coming back. Karl B

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Go somewhere else. They will sell you a broken car without hesitation. They are crooked and are liars. We ended up returning a car after a battle with the body shop. Days and days of struggle, hassle and lies. Check engine light came on with less than 50 miles driven. They CLEARLY knew this car had issues. It was NOT minor issues, it was catastrophic issues that ABSOLUTELY were present before we bought it and they tried to hide it. DO NOT BUY the 2021 Buick Encore GX. They are still trying to sell it. It is broken and they will tell you that it's not. It was a week long battle with them. Avoid them at all costs. They are stereotypical shady car dealers. Stay far away from them.

Go somewhere else. They will sell you a broken car without hesitation. They are crooked and are liars. We ended up returning a car after a battle with the body shop. Days and days of struggle, hassle and lies. Check engine light came on with less than 50 miles driven. They CLEARLY knew this car had issues. It was NOT minor issues, it was catastrophic issues that ABSOLUTELY were present before we bought it and they tried to hide it. DO NOT BUY the 2021 Buick Encore GX. They are still trying to sell it. It is broken and they will tell you that it's not. It was a week long battle with them. Avoid them at all costs. They are stereotypical shady car dealers. Stay far away from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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The customer service at Luther Brookdale Chevrolet is premium service. The workers are very professional and nice, I'm overly satisfied and pleased with my experience with the Luther Brookdale Chevrolet team. Thanks

The customer service at Luther Brookdale Chevrolet is premium service. The workers are very professional and nice, I'm overly satisfied and pleased with my experience with the Luther Brookdale Chevrolet team. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Troderick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Luther Brookdale Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

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Carlose Osegueda did a great job taking care of the issues I had with my truck. He went out of the way to take care of the problem all in one day saving me time and inconvenience.

Carlose Osegueda did a great job taking care of the issues I had with my truck. He went out of the way to take care of the problem all in one day saving me time and inconvenience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Brandon was excellent! I appreciated his dedication to making sure all my questions were answered and he went above and beyond to ensure I understood the service performed on my vehicle and the value that the Luther Brookdale brought. Look forward to going back!

Brandon was excellent! I appreciated his dedication to making sure all my questions were answered and he went above and beyond to ensure I understood the service performed on my vehicle and the value that the Luther Brookdale brought. Look forward to going back!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My experience was great. The problem with my car was explained in terms I understood. Nick was very friendly and kind. I still need to get a new battery but right now I can't afford it.

My experience was great. The problem with my car was explained in terms I understood. Nick was very friendly and kind. I still need to get a new battery but right now I can't afford it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gloria, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Amazing staff. Knowledgeable and courteous. They made the process easy. Will be dealing with again.

Amazing staff. Knowledgeable and courteous. They made the process easy. Will be dealing with again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This has been the second vehicle we have purchased from a Luther dealer and I think we may ave found our preferred dealer for life. They always make the car buying process smooth and as painless as possible and are available for any questions during the process.

This has been the second vehicle we have purchased from a Luther dealer and I think we may ave found our preferred dealer for life. They always make the car buying process smooth and as painless as possible and are available for any questions during the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for choosing Luther Brookdale Chevrolet as your first choice for all your automotive needs! If you have any further questions, please give us a call. We're always happy to help!

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From 12/5/2023 Review- Made a morning appointment to get a check engine light addressed. Didn't get to it the entire day and had to go back again the next day. They did shuttle me to work both days free of charge. This is still an issue 2 years later! Similar experience where we left the vehicle with the dealership at 8am for a check engine light warning and by 520pm still had not heard anything from service department despite calling them at 2pm and 5pm to find out if the truck could be picked up. Still no truck and no diagnosis on the check engine light warning. Could improve on the communication since we were told at 2pm by Thomas that he would find out from the technician and call back. Never received a call back.

From 12/5/2023 Review- Made a morning appointment to get a check engine light addressed. Didn't get to it the entire day and had to go back again the next day. They did shuttle me to work both days free of charge. This is still an issue 2 years later! Similar experience where we left the vehicle with the dealership at 8am for a check engine light warning and by 520pm still had not heard anything from service department despite calling them at 2pm and 5pm to find out if the truck could be picked up. Still no truck and no diagnosis on the check engine light warning. Could improve on the communication since we were told at 2pm by Thomas that he would find out from the technician and call back. Never received a call back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Update: Found out that the service department had lied about the status of the truck. We were told that it could not be picked up because it was on a lift with the bumper and tires off. Drove to dealership and saw that the vehicle was parked outside and was not on a lift. Cannot understand why the service staff (Kyle and Thomas) would lie about the state of the vehicle. So hard to trust anyone to do the right thing much less trust a service department. Will not do business with this chain of dealerships. So unnecessary and unprofessional.

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Dashaun is a great guy through and through! I’d buy another car from him no sweat! Stand up guy! A lot of people can learn from him!

Dashaun is a great guy through and through! I’d buy another car from him no sweat! Stand up guy! A lot of people can learn from him!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
0 people out of 0 found this review helpful.
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