Reviews
Great Customer Service
I am very satisfied with the service dept and staff. Now pressure, and I believe are honest. Have not had high pressure, which I appreciate and why I return. If and when I want to trade my vehicle in, will go to them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Absolutely fantastic
I came in for a 4 wheel alignment and I was told after they put my car on the rack, it really didn't need it. So they did an oil change instead. Cindy was great (as always). Completely a great staff. The car wash and vacuum is always appreciated and a nice touch.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
30,000 mile maintenance
I went in for my 30,000 mike maintenance and I just thought it was going to take forever and it was going to cost me an arm and a leg. It took 2 hours and $326. Now compared the other dealerships it was amazing! I always go to them for my oil changes. Always smiling and friendly willing to help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great place to do business.
Great place to do business. Professional staff from service to sales to finance. Service writers are top-notch. Would definitely buy from again. Give them a try, I think he will be very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a car
Purchased a car in 2016. My experience was excellent. Mr. Heath showed the most authentic courtesy, and experience on all levels. I have recommended several friends back to him and this dealership. He is very knowledgeable, courteous, and a true gentleman. If you’re interested in an auto and want the best available sales person, see this gentleman!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car dealership on the Eastern Shore!
Best car dealership on the Eastern Shore! By far, the best ever car shopping experience I’ve ever had. The staff was so friendly. Everyone seemed to really care about my car buying experience. I was treated like family and will definitely be back the next time I’m in the market for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Buying Experience
My son bought a vehicle from Eastern Shore Toyota and told me how pleased he had been. When it came time to replace our 08 Hyundai Sonatas we contacted Eastern Shore Hyundai and Sean Murphy responded to our inquiry. Eddie Fagan called and discussed pricing over the the phone which I appreciated. Most dealers won't give you the info. We were looking at a new Sonatas but decided on a 2017 Santa Fe. Our experience was first rate we were greeted at the door by Wayne who called Sean for us. I think that most all of the employees came and introduced themselves to us. Their welcoming was genuine. We arrived at a deal and Danny. Ponce was the finance manager. We connected immediately, he is a fine young man. My wife loves her new car. We look forward to a long term relationship with this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice Updated Showroom, Friendly Staff
Eastern Shore Hyundai dealership is one of the cleanest showrooms around the Gulf Coast area. It is really nice to be invited into the showroom like being welcomed into a new home or party as a guest. The waiting area for service department is comfortable, bright and cheerful with a big screen TV for watching college football games, news, etc., coffee and sodas are available; staff seems eager to help answer any questions. Its sister dealership is next door Eastern Shore Toyota where your financial transactions are made. Everyone was helpful and patient with my wife and I. We were just a bit antsy about paying off the vehicle in cash totally. However, we relied on faith that the decision was best for our situation with old car repairs.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
my 2nd hyundai
returned to same dealership to end one lease and start another, completely satisfied with eastern shore hyundai sales and service departments over the years and with sales / service staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First New Car
Darrick, Danny and Thomas are the best. A new TV on top of a new Car was a plus and already planing on getting some assesoriers for my car from them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car