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Runde Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (452 reviews)
2022 consumer dealer award
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2022 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (452 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Runde Auto Group from DealerRater.

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Poor experience

I bought a f350 on the 7th of April. I drove it home and on the way home the transmission started slipping. And has since

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

We recently purchased a new 2016 Silverado and were looking to trade in our minivan. Aaron Young went above and beyond to get me the new Impala I had been looking for. Such a smooth buying process. We could not be happier. Would highly recommend the Manchester location because they exceeded our expectations. Thanks so much Aaron!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very happy. Good deal on new truck

Wow! I was impressed with the amount of new 1-ton Chevys they had on there lot. I was having trouble finding exactly what i wanted and a friend of mine says go check out Runde's down in East Dubuque so we made the drive and i felt like a kid in a candy store. They eneded up having quite a few trucks that would do exactly what we needed it for. I thought they were straight shooters on the price too. Very happy that my friend told me to go to Runde's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Sam, Thank you for taking the time to tell us about your experience at Runde Auto Group. We are glad to hear that it was easy to find what you were looking for and we are thankful your friend sent you our way, too! Enjoy your truck! -Your Friends at Runde Auto Group

2015 Equinox purchase

The buying process was very smooth, salespeople very knowledgeable , no high pressure, a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Runde's is definitely the spot to get a new truck

We drove to Rundes for the first time and were surprised with how many trucks they have on their lot. If our local dealer had this many trucks then we'd never need to shop out of town. I looked at and drove three simlar Chevy Silverados and settled on one. If I had the money to get 2 of 'em, I would have driven away with two trucks - well my finacee would have driven home in the second one - lol. Got what I thought was a pretty decent deal my truck. Trade value was fair enough and our salesman was very nice to deal with. Can't complain. Love my new truck. Thanks Runde.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shopping the internet for a used Corvette

I inquired about a used Corvette I saw online. I got a very quick response. The internet salesperson was very courteous and helpful. Although I did not purchase the vehicle the experience with the dealership was very good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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New Truck Purchase

We have purchased multiple new vehicles from Runde Chevrolet. We have always had a pleasant experience with salesman & with the excellent service dept. Both departments have always assisted us in working around our schedules. Financing dept is always kind, helpful & very informative to work with. Would & have highly recommended Runde to family, friends, neighbors & co-workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car

Excellent salesman and got us the price we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service Once Again!

I was due for an oil change. Runde's picked my car up at work and returned it before I took lunch! Hassle free car maintenence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and great customer contact

Everything went well. There was a little delay, but, things happen. I am always happy with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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