Reviews
Communication was excellent and in person interaction was
Communication was excellent and in person interaction was a pleasant surprise. AAA+ experience from the beginning to the end!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning, Thank you for the positive feedback and the 5-Star review. Our sales team makes car buying so easy here at Flood Mazda. We stive to provide our customers with an upfront, transparent, and hassle-free. Thank you for your business and we hope to see you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
I have never ever purchased a car so quickly and easily
I have never ever purchased a car so quickly and easily no pressure at all. From the women at the front desk and the sales group. Everything just flowed perfectly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Morning, Thank you for leaving this wonderful review! We couldn't be happier that Justis provided you with a great car buying experience. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again! Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
Service always takes me In immediately if I have any
Service always takes me In immediately if I have any problem . Last week I had a nail in my tire and had to be back at work in an hour . They took my car in fixed the tire under 40 minutes .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good morning Colleen, Thank you for the 5-Star review. We appreciate your business and value you as a customer. Our goal is 100% customer satisfaction, whether you are purchasing a new vehicle or getting yours serviced. We always look forward to seeing you. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
Service was outstanding, and I explained what I needed
Service was outstanding, and I explained what I needed and what was due for the next service. It is not easy to find a service place where you can count on without worrying. I think I found it here. I appreciate the excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Morning, Thank you for taking the time to leave a review! I'm so glad to hear that you had a great experience with our service department. Our goal is 100% customer satisfaction, and it looks like we achieved that with you. Here at Flood Mazda, we stand by our service in excellence. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
Better communication about the work and itemized charges
Better communication about the work and itemized charges would have been more helpful. I was left feeling over charged for my last service.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Good Morning, Here at Flood Mazda, we strive to provide all our service customers with an accurate quote. I apologize if you were not charged what you were quoted. I spoke with my service manager Bill, he would be happy to speak with you about it. We value your patronage, and we want all of our customers to be more than satisfied with the service we offer. Please give us a call. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
Flood Mazda is the best they actually care about the
Flood Mazda is the best they actually care about the customer. Any service you need on your vehicle they come and pick up to service it . Totally love the convenience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Morning, Thank you for the 5-Star and positive feedback on our service department. We do appreciate our customers and like to make it easy for them to get their car serviced. We also offer loaner cars if you have things to do. We look forward to serving you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
Staff was very friendly.
Staff was very friendly. Service was quick and at a reasonable price. Will be coming back again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Morning Thank you for the 5-Star review! We appreciate your business and value our customers. The service team is great here! We stand by our service in excellence. We are always here to help you. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
Not sure who Russell Cuna is.
Not sure who Russell Cuna is. There was another nice fellow who helped us out but not sure what his name was.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Good Morning, Thank you for taking time to review our dealership. We appreciate your business and value our customers. Our Sales team is great along with our GM Russ Cuna. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Good luck with your new car. Look forward to seeing you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
Great sales and business team.
Great sales and business team. They made the vehicle purchase process short and sweet with no sales pitch for additional warranties, etc. It was a pleasant surprise and the quick process saved me from having to deal with a rental car. The sales person deserves a ton of the credit. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Paul, Thank you for the 5-Star review! We are thrilled to hear that Lauren took great care of you. We strive to provide all our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700
I initially worked with Anthony when test driving and
I initially worked with Anthony when test driving and leasing my CX-30. He also was able to schedule maintenance on another vehicle of mine at the same time as my pickup which was really helpful. Anthony was out of the office when I went to pick up my car, but he ensured that Lauren was aware and available to help me. Lauren really took her time to go over all the special features of the car and recommended best settings. Cody made the financing quick and painless. Anthony followed up with me the next day to make sure I was happy with the process. It was a great stress-free transaction throughout!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Morning, Thank you for the 5-star review! Here at Flood Mazda, we stand by our service in excellence and always work as a team. We are glad you had a great car buying experience with us. We hope that you are enjoying your new CX-30 and look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700