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Flood Mazda

(2,060 reviews)
Visit Flood Mazda
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 13 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (855) 222-1843 (855) 222-1843
Service (888) 713-7966 (888) 713-7966

Inventory

See all 115 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2018.
Flood Mazda is the only Dealer in Rhode Island to receive the 2017 Mazda Gold Cup Award for Customer Satisfaction. The Best Reason to Buy Your next New or Pre-Owned Vehicle From Flood Mazda.... WE'LL GIVE YOU A BUNCH.. Free Key Replacement Free Dent Repair Free Windshield Repair Free Oil Changes and Service Discounts Free Courtesy Shuttle Free Pickup/Delivery of your Vehicle 3 Day or 300 Mile Exchange Program - Total Confidence Policy and a $500.00 Trade In Credit!!

All you need to do is purchase a vehicle from Flood Mazda. We are easy to get to and provide a friendly relaxed shopping and buying experience...FOR REAL! SEE YOU SOON.
The 2018 Mazda Gold Cup Award Winner for Customer Satisfaction.

Service center

Phone number (888) 713-7966

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,060 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flood Mazda from DealerRater.

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In the five years I've had my Mazda CX-30 the flood Mazda

In the five years I've had my Mazda CX-30 the flood Mazda dealership in Wakefield has been very easy to work with and are an incredible group of people, I have since recommended them to people in my personal life who have been searching for new cars

In the five years I've had my Mazda CX-30 the flood Mazda

In the five years I've had my Mazda CX-30 the flood Mazda dealership in Wakefield has been very easy to work with and are an incredible group of people, I have since recommended them to people in my personal life who have been searching for new cars

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Sam was great in every way.

Sam was great in every way. He hits the optimum bland of courtesy, professionalism and competence and combines that with a presence that is attentive without being too forward. He made buying a car a pleasant experience. I would very highly recommend him.

Sam was great in every way.

Sam was great in every way. He hits the optimum bland of courtesy, professionalism and competence and combines that with a presence that is attentive without being too forward. He made buying a car a pleasant experience. I would very highly recommend him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted that Sam blended courtesy, professionalism, and attentive service to make your new Mazda3 purchase so enjoyable. Thank you for highly recommending him. We look forward to assisting you again with your Mazda. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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Anthony was very professional and answered all of my

Anthony was very professional and answered all of my questions. It's nice when a service provider takes the time to explain what is going on with your car clearly.

Anthony was very professional and answered all of my

Anthony was very professional and answered all of my questions. It's nice when a service provider takes the time to explain what is going on with your car clearly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Anthony. We’re pleased he could walk you through the details and make everything clear. We look forward to assisting you with your Mazda next time. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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Place was great, service advisor was knowledgeable,

Place was great, service advisor was knowledgeable, maintenance was completed on time....very happy. Excellent service

Place was great, service advisor was knowledgeable,

Place was great, service advisor was knowledgeable, maintenance was completed on time....very happy. Excellent service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback. We’re happy Bruce could assist you and that maintenance on your CX-9 was completed on time. We look forward to helping you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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One of the smoothest transactions I have ever had when

One of the smoothest transactions I have ever had when leasing a vehicle. Highly recommend Flood!

One of the smoothest transactions I have ever had when

One of the smoothest transactions I have ever had when leasing a vehicle. Highly recommend Flood!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to know your Mazda lease experience was effortless. We appreciate your recommendation. Enjoy your new Mazda. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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Excellent customer service Very attentive to customer

Excellent customer service Very attentive to customer needs. Full and clear explanations of services performed

Excellent customer service Very attentive to customer

Excellent customer service Very attentive to customer needs. Full and clear explanations of services performed

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re delighted our team could deliver attentive service and clear explanations on your Mazda CX-30. It’s great to know your questions were fully addressed during the service. We look forward to assisting you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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Through.

Through. Timely. Just a great experience. The technician video of the work done to the car is very helpful.

Through.

Through. Timely. Just a great experience. The technician video of the work done to the car is very helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the thorough and timely service on your Mazda6. We’re glad the technician’s video gave you clear insight into the work performed. We look forward to assisting with your future maintenance. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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Excellent communication skills!

Excellent communication skills! Really appreciate the videos they always take and send to the customer before preforming service.

Excellent communication skills!

Excellent communication skills! Really appreciate the videos they always take and send to the customer before preforming service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear that our video updates kept you informed before your Mazda3 service. Mary Ellen and our team appreciate your feedback. We look forward to supporting your Mazda in the future. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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The car was purchased at Flood in 2021 and every

The car was purchased at Flood in 2021 and every experience has been very good.

The car was purchased at Flood in 2021 and every

The car was purchased at Flood in 2021 and every experience has been very good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re grateful for your loyalty since purchasing your Mazda CX-5 in 2021. It’s wonderful to know every visit has been a positive experience. We look forward to serving you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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Great dealership.

Great dealership. Pleasant welcoming personnel. No hard sells. Deliver on what they promise to the letter

Great dealership.

Great dealership. Pleasant welcoming personnel. No hard sells. Deliver on what they promise to the letter

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. Sam and our Mazda team are thrilled that you felt welcomed and experienced no pressure. We’re proud to keep our word and hope you enjoy your new Mazda. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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