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Flood Mazda

(2,178 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2026 state dealer award
View 13 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (855) 222-1843 (855) 222-1843
Service (888) 713-7966 (888) 713-7966

Inventory

See all 202 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2018.
The Most Trusted Mazda Dealership in Rhode Island! 2026 DealerRater Dealer of The Year Offering New, Mazda Certified Pre-Owned and Pre-Owned Vehicles. Come Experience The Flood Way!!!
The Most Trusted Mazda Dealership in Rhode Island! 2026 DealerRater Dealer of The Year

Service center

Phone number (888) 713-7966

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Flood Mazda from DealerRater.

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Very efficient. Staff always pleasant and knowledgeable. Work done in timely manner Have a nice day

Very efficient. Staff always pleasant and knowledgeable. Work done in timely manner Have a nice day

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five-star rating! We’re glad our service team could complete the work on your Mazda CX-30 efficiently, and Bruce appreciates your kind words about their knowledge and friendliness. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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Worked with Justis Nokia. He was an excellent salesperson. I was thoroughly satisfied with the entire sales experience

Worked with Justis Nokia. He was an excellent salesperson. I was thoroughly satisfied with the entire sales experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed assisting you through the purchase of your new Mazda CX-30. Hearing that you were thoroughly satisfied with the entire process means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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I've always enjoyed having my car serviced at Flood Mazda. I wasn't happy with replacing 4 tires on a car with 31,000 miles especially since our 2016 CX-9 had more than 75,000 miles before I needed to replace the tires. This is our third Mazda CX-9 and it will most likely be our last Mazda.

I've always enjoyed having my car serviced at Flood Mazda. I wasn't happy with replacing 4 tires on a car with 31,000 miles especially since our 2016 CX-9 had more than 75,000 miles before I needed to replace the tires. This is our third Mazda CX-9 and it will most likely be our last Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Prompt, courteous, thorough Very friendly and accommodating. They went above and beyond to take care of our situation

Prompt, courteous, thorough Very friendly and accommodating. They went above and beyond to take care of our situation

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Everyone at the dealership has always been great Friendly staff and the service department is great

Everyone at the dealership has always been great Friendly staff and the service department is great

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Knowing that you find our staff welcoming and our service department outstanding means a lot to our team. It was a pleasure helping you find your used Mazda CX-50. Thank you for your five-star rating and for choosing our dealership. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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This dealership is very efficient and cooperative with all my needs. Delighted I chose them.

This dealership is very efficient and cooperative with all my needs. Delighted I chose them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Providing prompt, accommodating service for your Mazda CX-5 is how our service department operates. Knowing you’re delighted with your decision means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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Flood is an excellent dealer and the service is always very good Flood is an excellent dealer and the service and the service people are very accommodating and helpful

Flood is an excellent dealer and the service is always very good Flood is an excellent dealer and the service and the service people are very accommodating and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your praise of our service department’s accommodating and helpful nature shows we’re fulfilling our commitment. Hearing that the service on your Mazda CX-5 is always very good means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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Truly customer service oriented. Steven leads by example. Great customer service. We recommend them to our friends.

Truly customer service oriented. Steven leads by example. Great customer service. We recommend them to our friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending us and highlighting our customer-first approach. Knowing our team’s service on your Mazda CX-5 met your expectations means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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Professional, quick and thorough. Comfortable space to wait, I appreciate the text updates Friendly and helpful

Professional, quick and thorough. Comfortable space to wait, I appreciate the text updates Friendly and helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re pleased the service on your Mazda CX-5 felt professional and efficient. Knowing our text updates and comfortable waiting area kept you informed and at ease means a lot to our service team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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I went to a dealer in Cranston first. My experience was not good. I then went to Flood, I liked everything about it. I'm unsure if the inside was cleaned (mainly the windows) prior to me picking it up that is small, to be honest a family member noticed that before I did. I would and have highly recommended this dealership

I went to a dealer in Cranston first. My experience was not good. I then went to Flood, I liked everything about it. I'm unsure if the inside was cleaned (mainly the windows) prior to me picking it up that is small, to be honest a family member noticed that before I did. I would and have highly recommended this dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re glad you enjoyed every aspect of picking up your new Mazda CX-50. We apologize the windows weren’t as clean as they should have been and appreciate you pointing that out. Russell and our team appreciate your recommendation. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 [email protected] 401-284-4700

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