DND Auto Group

Three months ago I purchased a 2000 Saab 9-3 from DND Group Sales. Before purchasing the owner (Dennis) told my father and I that there was a valve cover gasket that needed to be fixed, so he told us he would fix it. A few days later we purchased the car. I drove the car for two weeks, I am a college student and drive from my address to the County College of Morris. Only two weeks of driving the car on my way to work after school the car started smoking and the idle was extremely rough. I pulled over and opened my hood to find that the engine was covered in oil. I called my parents and they called insurance and within 15 minuets a tow truck arrived and took me and the car home. That night my father and I took off the valve cover off and found out to our surprise that the Valve cover gasket that had been "fixed" was broken into six different pieces. So we went out, bought a new one and replaced it, but the car was still not running as it should be. So my father called DND and explained the situation, Dennis told us to bring it in and he'd take a look at it. That night we dropped the car off. It took four weeks for them to figure out was wrong. Two weeks later the car was finally finished. But this was after DND had told us it would be done several times. Six weeks in total. A piston, all the gaskets, and the timing chain guide all needed to be replaced. The car was given back to us with the check engine light on. Upon further inspection we found a bolt jammed into a hose and another hose leading to the engine had a piece of foam to hold it in. I had the car for another week and a half after we had lost it for six weeks until last Monday. Smoke was pouring out of the tailpipe, the car is not able to be driven, the same problem as before. I couldn't even get it inspected. DND will not refund us the money. The car has no warranty but after the bolts in the hose, and a week and a half after they worked on it the car had the same problem. That is my experience with DND.

i spoke with Dennis on the phone for one week,and told him all about my truck.that i was trading in for a 2001 regal,and to give him some cash with the trade in.we spoke the day befor i was to drive the 1 and half hours to the dealership,and made clear what my truck was in detail and that it was NOT 4x4 truck,and when i got there he said he can not help me,be,cause my truck is not a 4x4,which i told him the day befor.so i wasted my time.

I drove 5 hours to their dealership to buy a 2500 Dodge Ram Pickup. I had 3 phone conversations about the condition of the truck. Truck was suppose to be virtually rust free with no dents or dings. They told me the tires had about 80% tread left, and the interior except for a small dash crack was very good. The body of the truck was poor major rust on lower drivers side rocker panel, passenger side quad door had heavy rust on door, numerous dings on truck especially the truck bed and they forgot to mention until I got there that the oil pressure gauge was fluctuating high to low readings. The rear tires were good about 60% tread, front tires had abut 20% tread left. Large nickel size burn whole in passenger seat but the rest of interior was decent. Needless to say they sold me a bill of goods to drive all the way down there just to turn around and drove 5 hours back with no truck. Great waste of a whole day and gas!

I was 600 miles away and decided I wanted a bmw that DND had. I rode a bus to NJ and they meet me at the station. They weren't late which was nice. The car was ready and everything I hoped for. I fully recommend DND to anyone. Thanks again, love the bimmer ! - Justin