Reviews
Michael and team were awesome!
Michael and team were awesome! They were efficient, accommodating, thorough and went the extra mile to ensure our issues were properly addressed. Would highly recommend Michael and team!
Michael and team were awesome!
Michael and team were awesome! They were efficient, accommodating, thorough and went the extra mile to ensure our issues were properly addressed. Would highly recommend Michael and team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jay, thank you for recommending Michael and the team at Herb Chambers Porsche! We're delighted to hear they went above and beyond to assist you. Safe travels ahead!
Amazing experience at Herb Chambers Porsche of Boston.
Amazing experience at Herb Chambers Porsche of Boston. Smooth from the very beginning and customer service was excellent. Highly recommend
Amazing experience at Herb Chambers Porsche of Boston.
Amazing experience at Herb Chambers Porsche of Boston. Smooth from the very beginning and customer service was excellent. Highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear about your amazing experience at Herb Chambers Porsche of Boston! Our team strives for smooth and excellent service, so it's great to know we hit the mark. Thanks for recommending us!
The team at Porsche is one of the best From John, the
The team at Porsche is one of the best From John, the general manager, Michael Service manager in the whole Porsche team keep up the good work. I've had a few things not in the normal course. And we can't Leave Chris A very dedicated employee
The team at Porsche is one of the best From John, the
The team at Porsche is one of the best From John, the general manager, Michael Service manager in the whole Porsche team keep up the good work. I've had a few things not in the normal course. And we can't Leave Chris A very dedicated employee
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! Michael, Chris & the rest of the team are grateful for your support and look forward to your next visit here at Herb Chambers Porsche!
The team that Herb Chambers Porsche in Boston Yes, one of the finest service Departments You're affiliated with a good trend
The best of the best
I've been dealing with herbs dealerships for many many years, and I must say the service was over above the top
Excellent & outstanding service experience on my Cayenne
Excellent & outstanding service experience on my Cayenne e hybrid! Scheduling an appointment was very easy & straightforward. The loaner vehicle was a great experience! They even came to drop off the car at my place! Simply superb & outstanding service! Very Highly recommended to all!! Thank you very much!
Excellent & outstanding service experience on my Cayenne
Excellent & outstanding service experience on my Cayenne e hybrid! Scheduling an appointment was very easy & straightforward. The loaner vehicle was a great experience! They even came to drop off the car at my place! Simply superb & outstanding service! Very Highly recommended to all!! Thank you very much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your fantastic experience with Herb Chambers Porsche! We're delighted to hear that our team made the process easy and convenient, including providing a loaner vehicle. We appreciate your high recommendation!
I had such a bad experience buying a Cayenne S from here.
I had such a bad experience buying a Cayenne S from here. I was told the car would be delivered on July 15th. After it was end of July without any updates, I tried contacting both my salesperson and his manager by text and call. It took around two weeks to get a hold of them and that was when finally got an update on what was going on. No one reaches out to give updates and you have to chase them. When I finally got my car on August 29th, they gave me a 4:30 appointment to sign paperwork. I waited over an hour for them to finally let me sign the paperwork around 5:40. When I finally got to see the car, it had a scratch on the side and bubbles on the mirrors and front from coating. They told me the bubbles would be gone in a few weeks and if not they can fix it (it is now end pf September and nothing has changed). They also told me that the scratch would be gone when the car is cleaned. The scratch is very much not gone. I was told to bring the car in next week to fix the scratch but they did not schedule a service appointment still. I finally contacted them again the past week and still no news for a service appointment. Once again I have to chase them and beg them to give me an update or take the car in for service that was supposed to happen 3 weeks ago. Additionally, the car keeps giving errors codes. They told me to just wipe the cameras to resolve this which shows up again every other day. Considering that I just payed 150k, the service I am getting is incredibly frustrating.
I had such a bad experience buying a Cayenne S from here.
I had such a bad experience buying a Cayenne S from here. I was told the car would be delivered on July 15th. After it was end of July without any updates, I tried contacting both my salesperson and his manager by text and call. It took around two weeks to get a hold of them and that was when finally got an update on what was going on. No one reaches out to give updates and you have to chase them. When I finally got my car on August 29th, they gave me a 4:30 appointment to sign paperwork. I waited over an hour for them to finally let me sign the paperwork around 5:40. When I finally got to see the car, it had a scratch on the side and bubbles on the mirrors and front from coating. They told me the bubbles would be gone in a few weeks and if not they can fix it (it is now end pf September and nothing has changed). They also told me that the scratch would be gone when the car is cleaned. The scratch is very much not gone. I was told to bring the car in next week to fix the scratch but they did not schedule a service appointment still. I finally contacted them again the past week and still no news for a service appointment. Once again I have to chase them and beg them to give me an update or take the car in for service that was supposed to happen 3 weeks ago. Additionally, the car keeps giving errors codes. They told me to just wipe the cameras to resolve this which shows up again every other day. Considering that I just payed 150k, the service I am getting is incredibly frustrating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Your experience sounds incredibly frustrating. We strive to provide timely updates and quality service, so it's disappointing to hear about these issues with your vehicle. Please reach out directly so we can address all your concerns promptly. Thank you, John Andrade - General Manager - jandrade@herbchambers.com
Go to dealer for all things cars.
Go to dealer for all things cars. Do not test. Best selection best price. Period point blank.
Go to dealer for all things cars.
Go to dealer for all things cars. Do not test. Best selection best price. Period point blank.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Evan, thank you for trusting us with your business! We look forward to serving you again in the future. Safe travels! - The Herb Chambers Porsche Team
Armando Cruz was incredibly knowledgeable, thorough and
Armando Cruz was incredibly knowledgeable, thorough and helpful. Highly recommend working with him and his team.
Armando Cruz was incredibly knowledgeable, thorough and
Armando Cruz was incredibly knowledgeable, thorough and helpful. Highly recommend working with him and his team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the high recommendation! We're delighted to hear that Armando and the Herb Chambers Porsche team provided such excellent service.
First time servicing my Porsche Panamera at Chambers.
First time servicing my Porsche Panamera at Chambers. Mike was my advisor and did a wonderful job checking me in and keeping me posted throughout. Also got to chat with Anya the service manager. She and Mike made me very comfortable as a new customer and I would highly recommend them and the dealership for anything Porsche.
First time servicing my Porsche Panamera at Chambers.
First time servicing my Porsche Panamera at Chambers. Mike was my advisor and did a wonderful job checking me in and keeping me posted throughout. Also got to chat with Anya the service manager. She and Mike made me very comfortable as a new customer and I would highly recommend them and the dealership for anything Porsche.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, we're delighted to hear that Mike and Anya made your first service experience at Herb Chambers Porsche a positive one. Thanks for recommending us. We hope to see you again next time!
Has a terrific date guy Estevan and when I picked up the
Has a terrific date guy Estevan and when I picked up the car Armando sent considerable time with me to go over every option and feature. Been buying with Herb Chambers group dealerships for 14 years! Always look to them first
Has a terrific date guy Estevan and when I picked up the
Has a terrific date guy Estevan and when I picked up the car Armando sent considerable time with me to go over every option and feature. Been buying with Herb Chambers group dealerships for 14 years! Always look to them first
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, we're delighted to hear that Estevan and Armando provided such excellent service at Herb Chambers Porsche. Thanks for your loyalty over the years! Enjoy your new car!
All issues were attended to in a timely basis.
All issues were attended to in a timely basis. I was kept well informed during the process.
All issues were attended to in a timely basis.
All issues were attended to in a timely basis. I was kept well informed during the process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your confidence in Herb Chambers Porsche, and for your business. We are grateful to have you as a customer!