Reviews
They are super easy to work with and are very friendly.
They are super easy to work with and are very friendly. They make picking the car a fun experience and are welcoming to answer any questions you have. They are good at breaking everything into smalls details and making sure u know everything about ur car before u leave. Plus let us test drive the car. Very good experience!
They are super easy to work with and are very friendly.
They are super easy to work with and are very friendly. They make picking the car a fun experience and are welcoming to answer any questions you have. They are good at breaking everything into smalls details and making sure u know everything about ur car before u leave. Plus let us test drive the car. Very good experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience we weren’t rushed when we got there late
Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant
Good experience we weren’t rushed when we got there late
Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad you had a good experience with our team at Autos of Dallas. Enjoy the restaurant recommendation!
SCAM Dealership.
SCAM Dealership. Whatever price is advertised. Tack on an additional $2000+ for a 'mandatory' protection coating and other useless junk. Wasted over an hour looking at a car only to learn this at the last minute. Will never go near this criminal operation again!
SCAM Dealership.
SCAM Dealership. Whatever price is advertised. Tack on an additional $2000+ for a 'mandatory' protection coating and other useless junk. Wasted over an hour looking at a car only to learn this at the last minute. Will never go near this criminal operation again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Greg, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding our inventory and pricing. Please give us a call at a time that works best for you. Thank you, Autos of Dallas (972) 484-9200
The sales person told us that he would fix little things
The sales person told us that he would fix little things in the car if we bought the car, and that we will get a loner while fixing those little things. As any other seller, they just want to sell you a car, once they sell you the car, they forget about their promises…. They kept the car for a whole week and we never saw or heard anything from them, They never loaned us a car even though we needed one to go to work and they never showed interest in helping. They had very bad organization in their service department to the point of not knowing the status of our new car or his whereabouts. They failed at customer service. Not a good dealer for anyone to buy a new or used car because they are not trustworthy. It’s been two weeks, we haven’t heard anything about the services they promised they will provide. In our case, the car started to have a very strong noise coming out of the brakes, once we got home. My husband had to change the brake pads and rotors were worn out too. If you have the opportunity to buy a car, go to another dealer. Don’t buy a car from Autos of Dallas. Get a certified used car in another dealer.
The sales person told us that he would fix little things
The sales person told us that he would fix little things in the car if we bought the car, and that we will get a loner while fixing those little things. As any other seller, they just want to sell you a car, once they sell you the car, they forget about their promises…. They kept the car for a whole week and we never saw or heard anything from them, They never loaned us a car even though we needed one to go to work and they never showed interest in helping. They had very bad organization in their service department to the point of not knowing the status of our new car or his whereabouts. They failed at customer service. Not a good dealer for anyone to buy a new or used car because they are not trustworthy. It’s been two weeks, we haven’t heard anything about the services they promised they will provide. In our case, the car started to have a very strong noise coming out of the brakes, once we got home. My husband had to change the brake pads and rotors were worn out too. If you have the opportunity to buy a car, go to another dealer. Don’t buy a car from Autos of Dallas. Get a certified used car in another dealer.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Yunis was very helpful and love the new car.
Yunis was very helpful and love the new car. Thanks, would do business again. Larry Rice
Yunis was very helpful and love the new car.
Yunis was very helpful and love the new car. Thanks, would do business again. Larry Rice
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
These scammed had the audacity to book an appointment to
These scammed had the audacity to book an appointment to view a car, then had a donut on it when I arrived. Wanted e to finance through them only, refused to accept outside financing because they are scammers and said they can show me how to get 90 days without a payment by financing through them, then going to refinance at my own bank. THIS DEALERSHIP AND SALESMEN ARE FRAUDS and SCAMMERS RUN!!!!! BAIT AND SWITCH PRICES TOO!
These scammed had the audacity to book an appointment to
These scammed had the audacity to book an appointment to view a car, then had a donut on it when I arrived. Wanted e to finance through them only, refused to accept outside financing because they are scammers and said they can show me how to get 90 days without a payment by financing through them, then going to refinance at my own bank. THIS DEALERSHIP AND SALESMEN ARE FRAUDS and SCAMMERS RUN!!!!! BAIT AND SWITCH PRICES TOO!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Alexandro Very excellent car seller, I recommend him at
Alexandro Very excellent car seller, I recommend him at Autos of Dallas Plano Texas dealer
Alexandro Very excellent car seller, I recommend him at
Alexandro Very excellent car seller, I recommend him at Autos of Dallas Plano Texas dealer
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Would not recommend!
Would not recommend! They will not even show you a vehicle without your information and ID. Salesman was too worried about his skateboard to care. Both the Salesman and Used Car sales manager both were rude and unprofessional. Drove 3 hours to buy a vehicle (which I had 4 to look at) Guess they don't know what customer service is or want to sell a vehicle! Salesman stated cant view a vehicle without your contact info and license. I said no let me talk to your manager. I told the sales manager I wanted to speak to him about the way his sales people are treating customers and he didnt seem to care. I told him the salesman demanded my contact info and license before he would ever show me Jeep. He stated that's our policy we don't know who you are you could be sketch. So that's our policy brother. All dealer ships around here do that. I have NEVER had a dealer ask for my info especially my license just to see a vehicle.. Test drive yes I can understand that.. I said you lost a sale your policy ridiculous and walked out. He did care at all. Next dealer didn't ask for any info nor an ID. The final dealer (that I purchased a Jeep from) only needed my ID to test drive. I would give a hard pass to this dealer even if they were giving away a Lambo. Save your time and hassle!
Would not recommend!
Would not recommend! They will not even show you a vehicle without your information and ID. Salesman was too worried about his skateboard to care. Both the Salesman and Used Car sales manager both were rude and unprofessional. Drove 3 hours to buy a vehicle (which I had 4 to look at) Guess they don't know what customer service is or want to sell a vehicle! Salesman stated cant view a vehicle without your contact info and license. I said no let me talk to your manager. I told the sales manager I wanted to speak to him about the way his sales people are treating customers and he didnt seem to care. I told him the salesman demanded my contact info and license before he would ever show me Jeep. He stated that's our policy we don't know who you are you could be sketch. So that's our policy brother. All dealer ships around here do that. I have NEVER had a dealer ask for my info especially my license just to see a vehicle.. Test drive yes I can understand that.. I said you lost a sale your policy ridiculous and walked out. He did care at all. Next dealer didn't ask for any info nor an ID. The final dealer (that I purchased a Jeep from) only needed my ID to test drive. I would give a hard pass to this dealer even if they were giving away a Lambo. Save your time and hassle!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bait n switch, drove all way there only to find our they
Bait n switch, drove all way there only to find our they hiked the price by $4000 ! Dishonest dealer, did not make business with them.
Bait n switch, drove all way there only to find our they
Bait n switch, drove all way there only to find our they hiked the price by $4000 ! Dishonest dealer, did not make business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Samuel, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the price of a vehicle that you had an interest in. Please give us a call at a time that is most convenient for you. Thank you, Autos of Dallas (972) 484-9200
Chad Streed is great, known him for a long time.
Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal
Chad Streed is great, known him for a long time.
Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We're glad you've had such a positive experience with our team at Autos of Dallas.