Autos of Dallas

3.9
(1,446 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 9:00am–7:00am
Tuesday 9:00am–7:00pm 9:00am–7:00pm
Wednesday 9:00am–7:00pm 9:00am–7:00pm
Thursday 9:00am–7:00pm 9:00am–7:00pm
Friday 9:00am–7:00pm 9:00am–7:00pm
Saturday 9:00am–6:00pm 9:45am–6:00pm
Sunday Closed Closed

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(972) 468-8042 (972) 468-8042

Inventory

See all 584 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2007.
Autos of Dallas Addison TX

If you've been in the market for a pre-owned luxury vehicle finding the right dealership is an imperative part of the process. Because luxury cars house an ample amount of features and details the dealership that sells them should have luxury-specific knowledge.

Also luxury cars tend to have a higher price tag.
PRE-OWNED LUXURY VEHICLES

Service center

Phone number (972) 468-8042

Service hours

Monday
9:00am–7:00am
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:45am–6:00pm
Sunday
Closed

Reviews

3.9
(1,446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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5.0

Awesome job Bob Tauber in representing this dealership.

Awesome job Bob Tauber in representing this dealership. Your customer service, professionalism, and the smile speaks to my wonderful experience. Thank you for sending me text messages and taking the time with me even though I showed up right at closing time. I love my new car!

5.0

Awesome job Bob Tauber in representing this dealership.

Awesome job Bob Tauber in representing this dealership. Your customer service, professionalism, and the smile speaks to my wonderful experience. Thank you for sending me text messages and taking the time with me even though I showed up right at closing time. I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I can’t say enough good things about Auto Dealers of

I can’t say enough good things about Auto Dealers of Dallas or Bob! I have been wanting a Mustang since I was a teenager. I’ve researched and looked for years. When I found the perfect car for me, it was nearly 500 miles away from where I am in TN. Both Bob and Kevin made the process so easy, worked with me the whole way. I opted in for the car to be shipped to me, which the shipping was super affordable and convenient! I received my 2019 Mustang convertible in less than 24 hours! Thank you!!

5.0

I can’t say enough good things about Auto Dealers of

I can’t say enough good things about Auto Dealers of Dallas or Bob! I have been wanting a Mustang since I was a teenager. I’ve researched and looked for years. When I found the perfect car for me, it was nearly 500 miles away from where I am in TN. Both Bob and Kevin made the process so easy, worked with me the whole way. I opted in for the car to be shipped to me, which the shipping was super affordable and convenient! I received my 2019 Mustang convertible in less than 24 hours! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

So disappointed I bought a car from them almost 2 weeks

So disappointed I bought a car from them almost 2 weeks ago. Until signing documents, customer service was excellent. After I bought the car, the seller Brad Sanders stopped answering my phone calls for 2 days. I’m living in CA and was waiting for shipping. After those 2 days, every time he tells me that the car is still not ready for shipping because they are detailing it. I finally got my car, I won't talk about the outside because it was in a car holder, but the inside was very dirty. Only the carpet was vacuumed and all set. And the main thing, the temporary license plate was paper and it got completely destroyed before I even drove home during a rain. I am now trying to get the same license plate from them and nobody is answering my calls.

1.0

So disappointed I bought a car from them almost 2 weeks

So disappointed I bought a car from them almost 2 weeks ago. Until signing documents, customer service was excellent. After I bought the car, the seller Brad Sanders stopped answering my phone calls for 2 days. I’m living in CA and was waiting for shipping. After those 2 days, every time he tells me that the car is still not ready for shipping because they are detailing it. I finally got my car, I won't talk about the outside because it was in a car holder, but the inside was very dirty. Only the carpet was vacuumed and all set. And the main thing, the temporary license plate was paper and it got completely destroyed before I even drove home during a rain. I am now trying to get the same license plate from them and nobody is answering my calls.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I had worked with Bob Tauber closely at this dealership.

I had worked with Bob Tauber closely at this dealership. I found Bob to be exceptionally transparent and professional in my dealings with him and he had a very high level of communication with me throughout my dealings with him. I am in sales as well.. so I know a good salesperson for sure.. If you are looking at purchasing a vehicle.. I would highly recommend dealing with Bob Tauber at this dealership. Bob is your guy! He will take care of you and always keep your best interests in mind.

5.0

I had worked with Bob Tauber closely at this dealership.

I had worked with Bob Tauber closely at this dealership. I found Bob to be exceptionally transparent and professional in my dealings with him and he had a very high level of communication with me throughout my dealings with him. I am in sales as well.. so I know a good salesperson for sure.. If you are looking at purchasing a vehicle.. I would highly recommend dealing with Bob Tauber at this dealership. Bob is your guy! He will take care of you and always keep your best interests in mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Had never been to this dealership before.

Had never been to this dealership before. Had a very pleasant experience with sales people. My daughter bought a used car. Had a Trouble Check Light come on before we got home. We live a long ways from Plano, so took the car to a dealership close by of its manufacturer and they fixed the problem because it was a dealer only item that has needed replacing. Told Kevin, manager at AoD, and he promptly sent us a reimbursement for the expense!! Solid customer service!!!! Thank you Kevin!!!

5.0

Had never been to this dealership before.

Had never been to this dealership before. Had a very pleasant experience with sales people. My daughter bought a used car. Had a Trouble Check Light come on before we got home. We live a long ways from Plano, so took the car to a dealership close by of its manufacturer and they fixed the problem because it was a dealer only item that has needed replacing. Told Kevin, manager at AoD, and he promptly sent us a reimbursement for the expense!! Solid customer service!!!! Thank you Kevin!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

I would absolutely recommend this dealer.

I would absolutely recommend this dealer. Autos of Dallas has some bad reviews, but personally my experience with them so far has been excellent and exactly what I was hoping for! To me, the bad reviews appeared as if the buyers did not do their own research on certain things, expected a free car, and/or don't appreciate efficiency. Anyway, as an attorney, my job is very demanding and leaves me with very little time for anything else, much less spend hours at a car dealership. I don't live in Texas but had been stalking one of the Alfa Romeo's at this dealership for a month and decided to finally submit an inquiry. When I tell you Damien and Kevin were on it!!! Damien facetimed me to show me the car and test drive it so I knew it was in as great of a condition as described on their website. He was upfront about everything, cost, vehicle history, and all of that. He was very friendly and easy-going but efficient. Kevin was super efficient too when it came time to deal with the finance aspect. They did each offer certain purchase add-ons.. as they should.. because you never know what different protections each person may feel they need and it would be negligent of them not to inform buyers of any extra services they can purchase! On that note, when I said I did not need something, neither of them haggled me or got an attitude about it. It maybe took an hour total from the time I got the initial call to the purchasing of the car and I am beyond grateful for that!! Shipping the vehicle from Dallas to my state was way cheaper than I've seen anywhere else in my search. Only a $1 a mile! I purchased the vehicle Wednesday and was told it would be here no later than next Friday, which is awesome. I am waiting on the vehicle to arrive and I will update and supplement this review with my final thoughts after delivery.

5.0

I would absolutely recommend this dealer.

I would absolutely recommend this dealer. Autos of Dallas has some bad reviews, but personally my experience with them so far has been excellent and exactly what I was hoping for! To me, the bad reviews appeared as if the buyers did not do their own research on certain things, expected a free car, and/or don't appreciate efficiency. Anyway, as an attorney, my job is very demanding and leaves me with very little time for anything else, much less spend hours at a car dealership. I don't live in Texas but had been stalking one of the Alfa Romeo's at this dealership for a month and decided to finally submit an inquiry. When I tell you Damien and Kevin were on it!!! Damien facetimed me to show me the car and test drive it so I knew it was in as great of a condition as described on their website. He was upfront about everything, cost, vehicle history, and all of that. He was very friendly and easy-going but efficient. Kevin was super efficient too when it came time to deal with the finance aspect. They did each offer certain purchase add-ons.. as they should.. because you never know what different protections each person may feel they need and it would be negligent of them not to inform buyers of any extra services they can purchase! On that note, when I said I did not need something, neither of them haggled me or got an attitude about it. It maybe took an hour total from the time I got the initial call to the purchasing of the car and I am beyond grateful for that!! Shipping the vehicle from Dallas to my state was way cheaper than I've seen anywhere else in my search. Only a $1 a mile! I purchased the vehicle Wednesday and was told it would be here no later than next Friday, which is awesome. I am waiting on the vehicle to arrive and I will update and supplement this review with my final thoughts after delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Please exercise caution when dealing with this dealer.

Please exercise caution when dealing with this dealer. I unfortunately fell victim to fraud during a purchase. An employee exploited my trust and manipulated their salesperson. Despite this, I never signed the purchase order. Additionally, I have not received the trade-in funds owed to me by the dealership. Their employee fraudulently obtained my signature and cashed it. I also need to mention that when I obtained a loan from their dealership, the financial representative handling my loan was Mitch Daniel, who is now the general manager. No efforts were made to verify or confirm my personal information during the loan application process. To make matters worse, my indemnity was stolen and personal information was used under a different name without my consent. I feel it's crucial to bring to light that their practices in the finance department appear to be questionable. I am taking steps to file complaints with consumer protection agencies and the attorney general's office. I also plan to inform all relevant banks to prevent any further business transactions with them. My intention in sharing this is to alert others about my experience and to encourage transparency and accountability.

1.0

Please exercise caution when dealing with this dealer.

Please exercise caution when dealing with this dealer. I unfortunately fell victim to fraud during a purchase. An employee exploited my trust and manipulated their salesperson. Despite this, I never signed the purchase order. Additionally, I have not received the trade-in funds owed to me by the dealership. Their employee fraudulently obtained my signature and cashed it. I also need to mention that when I obtained a loan from their dealership, the financial representative handling my loan was Mitch Daniel, who is now the general manager. No efforts were made to verify or confirm my personal information during the loan application process. To make matters worse, my indemnity was stolen and personal information was used under a different name without my consent. I feel it's crucial to bring to light that their practices in the finance department appear to be questionable. I am taking steps to file complaints with consumer protection agencies and the attorney general's office. I also plan to inform all relevant banks to prevent any further business transactions with them. My intention in sharing this is to alert others about my experience and to encourage transparency and accountability.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

DO NOT BUY A VEHICLE FROM THIS PLACE!

DO NOT BUY A VEHICLE FROM THIS PLACE!!!! PROOF ATTACHED. Unless you’re ok with LIES after LIES, paying them your hard earned money for a car that still isn’t in your possession after WEEKS! Yes, it’s true and disappointing - We bought a car from Autos of Dallas two weeks ago on January 8th, 2024, paid them for the car, and they still have my money to this date (January 22, 2024) and we STILL don’t have the car we paid for. Our experience: We drove THREE HOURS to test drive a car we saw on their website and minutes after driving it, my fiance made the decision to purchase it from Thomas the salesman. They tried to sell us a bullsh** $2,000 “mandatory” dent package which we argued isn’t actually mandatory since 5 years back we bought a different car from them with NO extra $2K added on. They checked the system to verify our claim then we had them take off the unnecessary package cost off our invoice. After signing all the finance paperwork and putting a $6,500 down payment, Thomas told us he needed his manager to sign off on waiving that “mandatory” package for us before he can release the car and assured us we'd have the car delivered to Austin by the end of the week (3 days after). We also paid an additional $150 for the vehicle to be delivered. We called to follow up the day before delivery, they told us the “AIRBAG” sign “out of NOWHERE” lit up and they are legally not allowed to give us the car until the issue is fixed. Keep in mind this vehicle has never been in an accident according to CarFax and now all of a sudden the airbag sign is on, LOL. We asked for a loaner, they said they don’t do loaners and all they can do is expedite the car to us after fixing it. A WEEK went by, no updates from them. We called multiple times and asked to speak to the manager but apparently he’s “in a meeting” 24/7. They finally called and told us that the car has “sooo many issues” with the car that they can no longer sell it to us and that he’d find us another car if we wanted or issue a refund. Since our credit union already approved our loan for that dealership and my fiance’s credit was affected already, we kindly asked if he can show us more vehicles.. ANOTHER WEEK goes by and NOTHING from them. We kept calling and asking for updates and they never cared. Exactly two weeks later, I check their website and see that they RELISTED THE CAR WE PURCHASED BACK ON THEIR WEBSITE TO SELL!!!!! (see proof attached) . YES, I NEVER GOT MY CAR I PAID MONEY FOR AND THEY PUT IT BACK ON THE LOT TO SELL TO SOMEONE ELSE..... This dealership still has my money to this day and I am still, after 2 weeks, WITHOUT MY CAR THAT I BOUGHT and they have the decency to try to resell it to someone who they can sell their $2,000 package to for salesman commission. RIDICULOUS We have been patient, we have been nice about it and gave them the benefit of the doubt but ENOUGH IS ENOUGH. My fiance has spent hundreds of dollars having to Lyft/Uber everywhere even AFTER paying for a car he still didn't get!!! Our salesman Thomas even mentioned to my fiance’s mother that he wasn’t making anything off this sale due to his $2K commission being cut, so why would he continue to help us? It is obvious they did not prioritize us, LIED to us OVER AND OVER again. If, let's say, there was "several things wrong with the car" and they can't give it to us, WHY DID YOU HAVE THE CAR ON THE LOT IN THE FIRST PLACE?!?!!! So your 200 point inspection clearly wasn't done if thats what they claimed and then a week later said something completely different. So take our advice and DO NOT even take the risk buying from this horrible HORRIBLE dealership PLEASE!

1.0

DO NOT BUY A VEHICLE FROM THIS PLACE!

DO NOT BUY A VEHICLE FROM THIS PLACE!!!! PROOF ATTACHED. Unless you’re ok with LIES after LIES, paying them your hard earned money for a car that still isn’t in your possession after WEEKS! Yes, it’s true and disappointing - We bought a car from Autos of Dallas two weeks ago on January 8th, 2024, paid them for the car, and they still have my money to this date (January 22, 2024) and we STILL don’t have the car we paid for. Our experience: We drove THREE HOURS to test drive a car we saw on their website and minutes after driving it, my fiance made the decision to purchase it from Thomas the salesman. They tried to sell us a bullsh** $2,000 “mandatory” dent package which we argued isn’t actually mandatory since 5 years back we bought a different car from them with NO extra $2K added on. They checked the system to verify our claim then we had them take off the unnecessary package cost off our invoice. After signing all the finance paperwork and putting a $6,500 down payment, Thomas told us he needed his manager to sign off on waiving that “mandatory” package for us before he can release the car and assured us we'd have the car delivered to Austin by the end of the week (3 days after). We also paid an additional $150 for the vehicle to be delivered. We called to follow up the day before delivery, they told us the “AIRBAG” sign “out of NOWHERE” lit up and they are legally not allowed to give us the car until the issue is fixed. Keep in mind this vehicle has never been in an accident according to CarFax and now all of a sudden the airbag sign is on, LOL. We asked for a loaner, they said they don’t do loaners and all they can do is expedite the car to us after fixing it. A WEEK went by, no updates from them. We called multiple times and asked to speak to the manager but apparently he’s “in a meeting” 24/7. They finally called and told us that the car has “sooo many issues” with the car that they can no longer sell it to us and that he’d find us another car if we wanted or issue a refund. Since our credit union already approved our loan for that dealership and my fiance’s credit was affected already, we kindly asked if he can show us more vehicles.. ANOTHER WEEK goes by and NOTHING from them. We kept calling and asking for updates and they never cared. Exactly two weeks later, I check their website and see that they RELISTED THE CAR WE PURCHASED BACK ON THEIR WEBSITE TO SELL!!!!! (see proof attached) . YES, I NEVER GOT MY CAR I PAID MONEY FOR AND THEY PUT IT BACK ON THE LOT TO SELL TO SOMEONE ELSE..... This dealership still has my money to this day and I am still, after 2 weeks, WITHOUT MY CAR THAT I BOUGHT and they have the decency to try to resell it to someone who they can sell their $2,000 package to for salesman commission. RIDICULOUS We have been patient, we have been nice about it and gave them the benefit of the doubt but ENOUGH IS ENOUGH. My fiance has spent hundreds of dollars having to Lyft/Uber everywhere even AFTER paying for a car he still didn't get!!! Our salesman Thomas even mentioned to my fiance’s mother that he wasn’t making anything off this sale due to his $2K commission being cut, so why would he continue to help us? It is obvious they did not prioritize us, LIED to us OVER AND OVER again. If, let's say, there was "several things wrong with the car" and they can't give it to us, WHY DID YOU HAVE THE CAR ON THE LOT IN THE FIRST PLACE?!?!!! So your 200 point inspection clearly wasn't done if thats what they claimed and then a week later said something completely different. So take our advice and DO NOT even take the risk buying from this horrible HORRIBLE dealership PLEASE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Had a great experience with Bob Tauber as my salesman at

Had a great experience with Bob Tauber as my salesman at this dealership. Everything was so quick and easy, with great customer service The whole process was very pleasant. No pressure involved. Bob was very good and answering all our questions .

5.0

Had a great experience with Bob Tauber as my salesman at

Had a great experience with Bob Tauber as my salesman at this dealership. Everything was so quick and easy, with great customer service The whole process was very pleasant. No pressure involved. Bob was very good and answering all our questions .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Sales team works well together.

Sales team works well together. I purchased remotely and the have great technology to accommodate customers. I definitely will buy again if needed.

5.0

Sales team works well together.

Sales team works well together. I purchased remotely and the have great technology to accommodate customers. I definitely will buy again if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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