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Autos of Dallas

(1,544 reviews)
Visit Autos of Dallas
Sales hours: 9:00am to 7:00pm
Service hours: 8:30am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 8:30am–7:00am
Tuesday 9:00am–7:00pm 8:30am–7:00pm
Wednesday 9:00am–7:00pm 8:30am–7:00pm
Thursday 9:00am–7:00pm 8:30am–7:00pm
Friday 9:00am–7:00pm 8:30am–7:00pm
Saturday 9:00am–7:00pm 8:30am–7:00pm
Sunday Closed Closed
2024 consumer dealer award
View 8 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(972) 468-8042 (972) 468-8042

Inventory

See all 586 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2007.
Autos of Dallas Addison TX

If you've been in the market for a pre-owned luxury vehicle finding the right dealership is an imperative part of the process. Because luxury cars house an ample amount of features and details the dealership that sells them should have luxury-specific knowledge.

Also luxury cars tend to have a higher price tag.
PRE-OWNED LUXURY VEHICLES

Service center

Phone number (972) 468-8042

Service hours

Monday
8:30am–7:00am
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
8:30am–7:00pm
Sunday
Closed

Reviews

(1,544 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autos of Dallas from DealerRater.

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They are super easy to work with and are very friendly.

They are super easy to work with and are very friendly. They make picking the car a fun experience and are welcoming to answer any questions you have. They are good at breaking everything into smalls details and making sure u know everything about ur car before u leave. Plus let us test drive the car. Very good experience!

They are super easy to work with and are very friendly.

They are super easy to work with and are very friendly. They make picking the car a fun experience and are welcoming to answer any questions you have. They are good at breaking everything into smalls details and making sure u know everything about ur car before u leave. Plus let us test drive the car. Very good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good experience we weren’t rushed when we got there late

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

Good experience we weren’t rushed when we got there late

Good experience we weren’t rushed when we got there late evening. Cayman did an outstanding job and recommended great restaurant

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad you had a good experience with our team at Autos of Dallas. Enjoy the restaurant recommendation!

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SCAM Dealership.

SCAM Dealership. Whatever price is advertised. Tack on an additional $2000+ for a 'mandatory' protection coating and other useless junk. Wasted over an hour looking at a car only to learn this at the last minute. Will never go near this criminal operation again!

SCAM Dealership.

SCAM Dealership. Whatever price is advertised. Tack on an additional $2000+ for a 'mandatory' protection coating and other useless junk. Wasted over an hour looking at a car only to learn this at the last minute. Will never go near this criminal operation again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Greg, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding our inventory and pricing. Please give us a call at a time that works best for you. Thank you, Autos of Dallas (972) 484-9200

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The sales person told us that he would fix little things

The sales person told us that he would fix little things in the car if we bought the car, and that we will get a loner while fixing those little things. As any other seller, they just want to sell you a car, once they sell you the car, they forget about their promises…. They kept the car for a whole week and we never saw or heard anything from them, They never loaned us a car even though we needed one to go to work and they never showed interest in helping. They had very bad organization in their service department to the point of not knowing the status of our new car or his whereabouts. They failed at customer service. Not a good dealer for anyone to buy a new or used car because they are not trustworthy. It’s been two weeks, we haven’t heard anything about the services they promised they will provide. In our case, the car started to have a very strong noise coming out of the brakes, once we got home. My husband had to change the brake pads and rotors were worn out too. If you have the opportunity to buy a car, go to another dealer. Don’t buy a car from Autos of Dallas. Get a certified used car in another dealer.

The sales person told us that he would fix little things

The sales person told us that he would fix little things in the car if we bought the car, and that we will get a loner while fixing those little things. As any other seller, they just want to sell you a car, once they sell you the car, they forget about their promises…. They kept the car for a whole week and we never saw or heard anything from them, They never loaned us a car even though we needed one to go to work and they never showed interest in helping. They had very bad organization in their service department to the point of not knowing the status of our new car or his whereabouts. They failed at customer service. Not a good dealer for anyone to buy a new or used car because they are not trustworthy. It’s been two weeks, we haven’t heard anything about the services they promised they will provide. In our case, the car started to have a very strong noise coming out of the brakes, once we got home. My husband had to change the brake pads and rotors were worn out too. If you have the opportunity to buy a car, go to another dealer. Don’t buy a car from Autos of Dallas. Get a certified used car in another dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Yunis was very helpful and love the new car.

Yunis was very helpful and love the new car. Thanks, would do business again. Larry Rice

Yunis was very helpful and love the new car.

Yunis was very helpful and love the new car. Thanks, would do business again. Larry Rice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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These scammed had the audacity to book an appointment to

These scammed had the audacity to book an appointment to view a car, then had a donut on it when I arrived. Wanted e to finance through them only, refused to accept outside financing because they are scammers and said they can show me how to get 90 days without a payment by financing through them, then going to refinance at my own bank. THIS DEALERSHIP AND SALESMEN ARE FRAUDS and SCAMMERS RUN!!!!! BAIT AND SWITCH PRICES TOO!

These scammed had the audacity to book an appointment to

These scammed had the audacity to book an appointment to view a car, then had a donut on it when I arrived. Wanted e to finance through them only, refused to accept outside financing because they are scammers and said they can show me how to get 90 days without a payment by financing through them, then going to refinance at my own bank. THIS DEALERSHIP AND SALESMEN ARE FRAUDS and SCAMMERS RUN!!!!! BAIT AND SWITCH PRICES TOO!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Alexandro Very excellent car seller, I recommend him at

Alexandro Very excellent car seller, I recommend him at Autos of Dallas Plano Texas dealer

Alexandro Very excellent car seller, I recommend him at

Alexandro Very excellent car seller, I recommend him at Autos of Dallas Plano Texas dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Would not recommend!

Would not recommend! They will not even show you a vehicle without your information and ID. Salesman was too worried about his skateboard to care. Both the Salesman and Used Car sales manager both were rude and unprofessional. Drove 3 hours to buy a vehicle (which I had 4 to look at) Guess they don't know what customer service is or want to sell a vehicle! Salesman stated cant view a vehicle without your contact info and license. I said no let me talk to your manager. I told the sales manager I wanted to speak to him about the way his sales people are treating customers and he didnt seem to care. I told him the salesman demanded my contact info and license before he would ever show me Jeep. He stated that's our policy we don't know who you are you could be sketch. So that's our policy brother. All dealer ships around here do that. I have NEVER had a dealer ask for my info especially my license just to see a vehicle.. Test drive yes I can understand that.. I said you lost a sale your policy ridiculous and walked out. He did care at all. Next dealer didn't ask for any info nor an ID. The final dealer (that I purchased a Jeep from) only needed my ID to test drive. I would give a hard pass to this dealer even if they were giving away a Lambo. Save your time and hassle!

Would not recommend!

Would not recommend! They will not even show you a vehicle without your information and ID. Salesman was too worried about his skateboard to care. Both the Salesman and Used Car sales manager both were rude and unprofessional. Drove 3 hours to buy a vehicle (which I had 4 to look at) Guess they don't know what customer service is or want to sell a vehicle! Salesman stated cant view a vehicle without your contact info and license. I said no let me talk to your manager. I told the sales manager I wanted to speak to him about the way his sales people are treating customers and he didnt seem to care. I told him the salesman demanded my contact info and license before he would ever show me Jeep. He stated that's our policy we don't know who you are you could be sketch. So that's our policy brother. All dealer ships around here do that. I have NEVER had a dealer ask for my info especially my license just to see a vehicle.. Test drive yes I can understand that.. I said you lost a sale your policy ridiculous and walked out. He did care at all. Next dealer didn't ask for any info nor an ID. The final dealer (that I purchased a Jeep from) only needed my ID to test drive. I would give a hard pass to this dealer even if they were giving away a Lambo. Save your time and hassle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bait n switch, drove all way there only to find our they

Bait n switch, drove all way there only to find our they hiked the price by $4000 ! Dishonest dealer, did not make business with them.

Bait n switch, drove all way there only to find our they

Bait n switch, drove all way there only to find our they hiked the price by $4000 ! Dishonest dealer, did not make business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Samuel, Your feedback is important to us here, and we would appreciate the opportunity to speak with you to address your feedback about your recent car-buying experience with our Sales Team regarding the price of a vehicle that you had an interest in. Please give us a call at a time that is most convenient for you. Thank you, Autos of Dallas (972) 484-9200

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Chad Streed is great, known him for a long time.

Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal

Chad Streed is great, known him for a long time.

Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We're glad you've had such a positive experience with our team at Autos of Dallas.

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