ALM Gwinnett

They told me the price online was wrong. They wanted me to screen shot it and send it to them. After that it seemed the price was correct, he couldn't believe how low the price was even though it was average with everything else I looked at. As it turned out the vehicle didn't have all the options we were looking for. I told the salesman we would continue to look, that didn't stop him from calling us 4 more times to ask us if we were interested in that same car.

SERVICE WAS AWESOME! TIM WRIGHT IS GREAT. EXCELLENT SALES MAN! I'LL REFER ALL MY FRIENDS AND FAMILY TO HIM!!!

I had already had my eye on a car I found online however when I came in to see it, I was greeted right away by Sunny. He was able to quickly show me the car I was interested in. No long wait, I already knew what I wanted and he adjusted to my time constraint. I left in 20 minutes, applied for financing that evening, came back the next day and drove it home. A short wait for signing papers and finalizing financing. Easy peasy. I have a great new car, both Sunny and the loan officer were great, even fed me pizza because I was hungry :)

Bought my cadillac srx here. Great experience! I will be buying my next car there. Every thing went very smooth through the whole buying process. They also got me a great rate.

Nate is very nice sales person to work with. No pressure and easy to make deal. He also replaced battery just in case. Car works fine as expected.

The saleswoman was nice and helpful. I had already picked out the vehicle I planned on purchasing and was trading in a car I purchased 10 months earlier from them. The only complaint with the first transaction was after the sale I was given an "I owe you" to fix the paint on the rear bumper. I showed up twice to have the bumper fixed by their subcontractor that touches up paint. With an appointment to have this fixed twice I was given the run around on why he couldn't get to it. I never went back again as I was frustrated with the entire situation. The first purchase at ALM Mall of GA I just wrote a check for the difference between the trade and the vehicle purchased. No problems. However, when I went to purchase the vehicle at ALM Gwinnett we worked a deal and was prepared to write a check for the difference. They told me they cant take a check without running a soft credit pull to verify score. I told them ABSOLUTELY not. I have really good credit and the only things I have financed are business properties and I was in the process of refinancing a multi-million dollar loan, and didn't want any credit inquiries to mess up the refinance. I told them let me go to the bank on Monday and I'll bring back cash. They didn't want to do this because it was the last days of the month and they wanted to complete the sale by months end. So they had the Finance Manager and the Sales Manager come over and assure that nothing would be reported this was just a "SOFT" pull. Well, they are all liars that will do anything to make a sale. Of course a few days later I'm notified that an inquiry was done on Equifax under Speed Gears, Inc. on Dec 30th, 2016. Buyers BEWARE!!! This dealership lacks all integrity. ALM you lost a customer for life. I know you made over 10K on the transactions I gave you. The first vehicle I traded in you sold in 2 weeks for 5k more then you gave me on trade. Good for you...I'm fine with dealerships making money. The new owner called me because I left a check in the truck and I asked him what he paid. Just disappointed because I tried to be a loyal customer.

Tim was amazing! He never pressured me to make a purchase, and was extremely patient and friendly. If you are in the market for a new car be sure to check him out I promise you he won't disappoint.

Tim is an excellent salesman! He gives recommended solutions based upon what you are looking for. He doesn't pressure you in anyway. If you are in the market for a good quality, high performance car, and great experience, I highly recommend Tim at ALM Gwinnett on Pleasant Hill!

very professional and very helpful! I will recommend him to all of my friends!!! I look forward to doing business with him again!

Everyone who assisted me with my purchase gave outstanding service from the gentlman who took me on a test drive, to Mac the manager, Jeff, Nate and Brian in the financial dept. It was a warm welcome entering the store and departing as a satisfying customer who will highly recommend ALM of Duluth to others. Sincerely, Blanche Jones