Autoline Preowned

Hi there, first let me apologize that you were not happy with your purchase. Our number one goal is to make sure that every customer that visits our d...ealership leaves happy, whether they purchase a vehicle or not. Our first step, when we learn of a customer experiencing a frustrating situation, is to have our management reach out to try and solve the problem as soon as possible. However, some review platforms do not provide an easy solution to identify the customer so that we can start that process. Since this review seems entirely out of character for our dealership, we would ask that anyone who reads this review to consider our overall rating when choosing a dealership to trust with your car shopping experience while we work to resolve this issue. Thank You!

Hi Mike, Thank you so much for the wonderful review of your laid-back experience here at Autoline Preowned with all of our representatives. We started... with the goal of changing the stereotype in car buying and your kind words are much appreciated. Thank you and enjoy the new ride!

Thank you Nick! We really appreciate the opportunity to provide you with the best car buying experience possible and we really appreciate your purchas...e. Enjoy the new ride!

Hi Sandy, Thank you so much for the wonderful review of your laid-back experience here at Autoline Preowned. Thank you for the recommendations and we ...look forward to seeing you next time. Thank you and enjoy the new ride!

Hi John, Sorry for the delay in reply, but we have been trying to work with Cars.com to figure out contact info for you so that we could get in touch.... On the rare occasion that we get a bad review, our first step is to contact the customer so that we can remedy the problem versus just writing a response. Your review is problematic and concerning for us because it is the exact opposite of how we operate. We will not sell a vehicle if it has not been through inspection, and after several call reviews, our representative has confirmed this. Based on the information provided above in your review, I have to assume that you may have visited a different dealership. I want to ask anyone that reads this review to consider our overall rating when choosing a dealership to trust with your car shopping experience. Thank You!

Thanks Marlene! We really appreciate the opportunity to provide you with the best car buying experience possible! Thank you for your purchase and enjo...y the new ride!

Hi Al, Thank you so much for the great review and for your service. We are thrilled that you enjoyed our laid-back car buying experience and competiti...ve pricing as well as our military discount. Thank you for the opportunity and we hope you enjoy the new ride!

Thank you so much for the great review and we are thrilled that you enjoyed our laid-back car buying experience with Tim. Thank you for the opportunit...y and we hope you enjoy the new ride!

Thank You, Trevan! We are so happy that you enjoyed your laid-back car buying experience with Paul here at Autoline. Thank You for your purchase and w...e hope you enjoy the new ride!

Thank you, Eric, for leaving such a positive review of your experience here at Autoline with Francis and Rafael. Hopefully, we can find the right vehi...cle for you soon and help you complete the process. Thanks again!