Reviews
I took my vehicle to Vern Eide to get a check on an issue
I took my vehicle to Vern Eide to get a check on an issue with the dash. When they finally texted me with the issue of the car, they said it was the front camera. However, to fix it, they said I need a whole new windshield, camera, and bracket. When I tried to find out if there was a way to fix my car without getting a new windshield and having to pay roughly $3,000 for said windshield, they said it wasn't possible, as the camera is a part of the windshield. I'm a young, female college student and I just took my car to someone local to look at it. When I told him what Vern Eide said, he went out to my car and, from the inside, took the camera out of the bracket in less than a minute. They completely tried to take advantage of me and get more money out of me than needed to be spent. I will absolutely not return. Beware if you send your college student here for repairs, as they absolutely will try to do this again to someone else.
I took my vehicle to Vern Eide to get a check on an issue
I took my vehicle to Vern Eide to get a check on an issue with the dash. When they finally texted me with the issue of the car, they said it was the front camera. However, to fix it, they said I need a whole new windshield, camera, and bracket. When I tried to find out if there was a way to fix my car without getting a new windshield and having to pay roughly $3,000 for said windshield, they said it wasn't possible, as the camera is a part of the windshield. I'm a young, female college student and I just took my car to someone local to look at it. When I told him what Vern Eide said, he went out to my car and, from the inside, took the camera out of the bracket in less than a minute. They completely tried to take advantage of me and get more money out of me than needed to be spent. I will absolutely not return. Beware if you send your college student here for repairs, as they absolutely will try to do this again to someone else.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
All the staff at Vern Eide Honda are friendly and
All the staff at Vern Eide Honda are friendly and accommodating. I appreciate their quick service and always seem to know what I need.
All the staff at Vern Eide Honda are friendly and
All the staff at Vern Eide Honda are friendly and accommodating. I appreciate their quick service and always seem to know what I need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about our team at Vern Eide Honda! We're delighted to hear that our staff provided friendly and accommodating service. We look forward to assisting you again in the future!
Excellent customer service!
Excellent customer service! Thank you for your good work and customer care. I always feel confident coming here.
Excellent customer service!
Excellent customer service! Thank you for your good work and customer care. I always feel confident coming here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you always feel confident with our service at Vern Eide Honda! Thank you for your kind words and support. We look forward to seeing you again soon!
My salesman at Vern Eide in Sioux Falls was Brandt
My salesman at Vern Eide in Sioux Falls was Brandt Adamski. I enjoyed my experience working him. He was helpful, enthusiastic, knowledgeable, respectful, thoughtful, honest, and fun. He took the time to answer any and all questions I had and showed me how to use the various features the car had. I was very happy with him. He is a very fine young man.
My salesman at Vern Eide in Sioux Falls was Brandt
My salesman at Vern Eide in Sioux Falls was Brandt Adamski. I enjoyed my experience working him. He was helpful, enthusiastic, knowledgeable, respectful, thoughtful, honest, and fun. He took the time to answer any and all questions I had and showed me how to use the various features the car had. I was very happy with him. He is a very fine young man.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim, we're delighted to hear that Brandt made your experience at Vern Eide Honda enjoyable and informative. Thank you for sharing such kind words about his service! Enjoy the new ride!
Very friendly knowledgeable With great customer service
Very friendly knowledgeable With great customer service and could answer all our questions Very personable
Very friendly knowledgeable With great customer service
Very friendly knowledgeable With great customer service and could answer all our questions Very personable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, we're delighted to hear that you had a positive experience with our team at Vern Eide Honda. Thank you for the kind words and support!
Wasn't impressed with your sales team, he knew what we
Wasn't impressed with your sales team, he knew what we were looking for didn't tell us he had one we just happened to drive up and found one on the lot, never my wife went up the next day to get it and had to wait 2 hrs before getting out of there. A manager never said 1 word to her, I haven't heard a thank you or anything since buying the car! We won't buy there again!
Wasn't impressed with your sales team, he knew what we
Wasn't impressed with your sales team, he knew what we were looking for didn't tell us he had one we just happened to drive up and found one on the lot, never my wife went up the next day to get it and had to wait 2 hrs before getting out of there. A manager never said 1 word to her, I haven't heard a thank you or anything since buying the car! We won't buy there again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry, I'm sorry to hear about your experience with our sales team. We strive for excellent customer service and it's clear we fell short during your visit. I would appreciate the opportunity to discuss this further and make things right if possible. Please feel free to reach out at your convenience. Thank you, Tom Borchard - Web Director - 605-323-9399
This is the third purchase I've made from Jordan and
This is the third purchase I've made from Jordan and Eide. They are very efficient and upfront with the sales and finance process. Both Jordan and Blake are very knowledgeable, professional and also quite personable. It didn't feel like a business transaction, it was more like shopping with friends. Head on over, they will take great care of you in your quest for a new ride!
This is the third purchase I've made from Jordan and
This is the third purchase I've made from Jordan and Eide. They are very efficient and upfront with the sales and finance process. Both Jordan and Blake are very knowledgeable, professional and also quite personable. It didn't feel like a business transaction, it was more like shopping with friends. Head on over, they will take great care of you in your quest for a new ride!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chad, it's fantastic to hear that Jordan and Blake made your experience so smooth and easygoing at Vern Eide Honda. We appreciate your continued trust in us, and we hope you enjoy the new ride!
They did a great job.
They did a great job. Courteous, quick, thorough and the coffee and cookies were awesome.
They did a great job.
They did a great job. Courteous, quick, thorough and the coffee and cookies were awesome.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping in for service and leaving Vern Eide Honda a five-star review! We are so glad that you enjoyed the coffee and cookies.
I purchased a new car, my salesman was Hunter.
I purchased a new car, my salesman was Hunter. Experience was very good, he made it very simple to get the car I wanted. Everyone at the dealership was helpful and friendly.
I purchased a new car, my salesman was Hunter.
I purchased a new car, my salesman was Hunter. Experience was very good, he made it very simple to get the car I wanted. Everyone at the dealership was helpful and friendly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Hunter and the team at Vern Eide Honda made your car-buying experience smooth and enjoyable. Thank you for choosing us, and we hope you're loving your new vehicle!
I was purchasing a vehicle from out of state.
I was purchasing a vehicle from out of state. Dealing with my salesman Zach and my experience at Eide Honda couldn’t have been any smoother. Great experience and had a fun day driving to South Dakota to pick it up!
I was purchasing a vehicle from out of state.
I was purchasing a vehicle from out of state. Dealing with my salesman Zach and my experience at Eide Honda couldn’t have been any smoother. Great experience and had a fun day driving to South Dakota to pick it up!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roger, we're delighted to hear that Zach and the Vern Eide Honda team made your out-of-state purchase a smooth experience. Enjoy those drives with your new vehicle!