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Frankman Motor Company, Inc.

(618 reviews)
Visit Frankman Motor Company, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
(605) 553-9321 (605) 553-9321

Reviews

(618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankman Motor Company, Inc. from DealerRater.

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This is a family owned and operated business, and they

This is a family owned and operated business, and they seem to take pride in offering well cared vehicles and letting the cars sell themselves. I found the salesman to be very engaged, honest, and accommodating. When I arrived at the dealership, he simply handed me the keys and told me to take my time inspecting the vehicle and taking it out on a test drive. No pressure and no hard sell. The dealership is also quite efficient on the back end, handling the transaction and paperwork. Overall, it was the best car buying experience I've had at a dealership. Top notch operation, and I would purchase from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I felt like getting taken advantage of.

I felt like getting taken advantage of. They wouldn't let me get the car I wanted that was cheaper and everything I wanted. They approved me for nice Nissan, but it cost more and when I was told about the "Optional" package that gets you roadside assistance etc. they tacked it on the total price without asking if I even wanted it. I like the car but I feel like they used old car salesman tactics on me and I felt vulnerable. I guess I'll wait another ten years to get a Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Fubarcircus, we appreciate your feedback and the chance to address your concerns. Vehicle approvals are determined by the banks, and many times the model year is a deciding factor in whether financing can be approved—so while an older vehicle may have a lower price, it may not always be eligible. As for our Elevate package, it is presented to every customer consistently, so everyone has the option to consider the added protections and benefits. We apologize if this felt unclear or pressured in any way. Your trust matters to us, and we’d welcome the opportunity to connect with you directly to discuss your experience and see how we can better serve you moving forward.

Consumer response

I'm just happy I was able to get a newer car with AWD and it seems like a safe vehicle with great gas mileage.

The entire process was very easy and they all made me

The entire process was very easy and they all made me feel comfortable. Thank you,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Todo el proceso fue muy fácil, Lucas es realmente amable!

Todo el proceso fue muy fácil, Lucas es realmente amable!, excelente atención, manejamos una hora para la compra del vehículo y fue verdaderamente muy fácil, esperamos que todo siga bien!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kyle gave me excellent service which I really appreciated

Kyle gave me excellent service which I really appreciated The waiting area was very comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I've purchased 3 vehicles from them a wonderful

I've purchased 3 vehicles from them a wonderful experience every time I would recommend you shop there first before looking anywhere else Robby was an amazing help with this transaction Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very friendly and helpful.

Very friendly and helpful. Lucas Gravel went far and above to keep me informed and help me get through the process. Nothing but good things to say about Frankman Motors.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I don't know who Dave is.

I don't know who Dave is. Phil was very pleasant to deal with. I purchased two cars and a couple days later learned that the back hatch on one, at times won't close as it is suppose to. While Kyle and Phil were seemingly interested in getting it fixed and repeatedly telling me they would get back to me, no return calls were made. At one point Kyle mentioned maybe Toyota/Lexus could fix the problem. After taking it to Toyota, I was told they would charge me and they would not honor the warranty. I was told it must be taken to Omaha or Minneapolis for any warranty work. Additionally I was only given the background information on one vehicle and free car wash for one vehicle. In spite of being told they would provide these for the second car, no one ever got back to me on this issue. I'm disappointed at the lack of support after the documents were signed. I am an elderly woman and felt taken advantage of. I am new in Sioux Falls and had no information on your dealership. Jean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The service was great pulled up.

The service was great pulled up. They got me right in waiting room was clean, free sodas and cookies. The oil change took a little longer than I expected. It would but other than that great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything went as promised and in a timely manner.

Everything went as promised and in a timely manner. I always recommend Frankman to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.