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Frankman Motor Company, Inc.

(617 reviews)
Visit Frankman Motor Company, Inc.
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
2020 state dealer award
View 3 awards
2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
(605) 553-9321 (605) 553-9321

Reviews

(617 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankman Motor Company, Inc. from DealerRater.

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Franklin motor company was a great company to work for

Franklin motor company was a great company to work for staff was excellent and they were able to get me into my vehicle with no problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The dealership doesn't have accurate pricing on cars.

The dealership doesn't have accurate pricing on cars.com. The representative at Frankman blamed cars.com for making listing accurate pricing difficult. They blamed cars.com for not even allowing them to add a doc fee. The salesman, I believe Mike Denbow, got very aggressive via text message when he didn't like my offer. I was told to make my offer by another employee so I'm not even sure why he got so upset.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I have purchased 16 cars so far in the 54 years I have

I have purchased 16 cars so far in the 54 years I have been driving, I also sold cars at dealerships in the past. The staff at Frankman motors were the most professional people I have ever had the opportunity to deal with, I would recommend to anyone searching for that special vehicle. Thanks Frankman for number 17.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very prompt and knowledgeable.

Very prompt and knowledgeable. No pressure when communicating with me. I will definitely use them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Excellent service, knowledge in what they are saleing.

Excellent service, knowledge in what they are saleing. They knew have to solve any financial plans.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I cant thank you so much.

I cant thank you so much. I love my jeep. ! I love the warranty! Very happy with the car and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

BEWAREOF THIS DISHONEST/CROOKED BUSINESS!

BEWAREOF THIS DISHONEST/CROOKED BUSINESS! We recently had a relative purchase a vehicle by them. They were told the price was a certain price but when they got there the price had increased. The salesperson persisted they needed to buy an extended warranty & were only allowed to test drive the vehicle on the parking lot. All the employees lied & more lied. The relative wanted to pay the vehicle with cash but the salesperson wrote up a lot of it to be a loan. There were things they were suppose to fix on the vehicle but failed that also. The BBB gives them a D- for their rating. Please by-pass this business!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The place was very clean and everyone was very nice the

The place was very clean and everyone was very nice the cars they offered made my friend who loves cars say he will be going there and my girlfriend will be a well i have even talked one of my workers into going when they want a new car the place was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I highly recommend Walter Guzman.

I highly recommend Walter Guzman. He is a great salesperson and so respectful. I bought a car on my own and at no time during the sale was I asked if it was okay with my husband. Something I really appreciated. The sale went so smoothly and in 3 hours from start to finish I was driving off the lot with my new vehicle. Please insider Frankman Motors and Walter when you are in the market for a different car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No nonsense dealing.

No nonsense dealing. Appreciated the fact that the price agreed upon was honored with no markups or doc fees. Received title in a reasonable amount of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.