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Reviews

Average Ratings

4.9
Average based on 559 reviews.
  • Anthony Statin - Ancira VW

    We had the pleasure of dealing with Anthony Statin from Ancira VW. My husband felt very comfortable with him. He felt no pressure but made it ve...

    Dealer Response

    Hi Michael, Going to extra mile is something that we do every single day, we believe it's the perfect ingredient for long lasting relationships wi...


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    We had the pleasure of dealing with Anthony Statin from Ancira VW. My husband felt very comfortable with him. He felt no pressure but made it very easy to come back and purchase a vehicle from him. Mr. Statin has the professionalism it takes to be a great sales person. He appears to be very honest and did the "no haggle." We went to another VW dealership and they lost the sale. We recommend everyone to Tony Statin and we thank him for all of his efforts, patience and great sales mannerism.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Michael, Going to extra mile is something that we do every single day, we believe it's the perfect ingredient for long lasting relationships with our customers, thank you for the kind words for Anthony, he's truly a great team member that will do whatever it takes to make sure you are 100% satisfied, I'll be sure to let him know. We look forward to seeing you again soon! Thank you for choosing Ancira VW and welcome to the Ancira VW Family! Darrell Dixon, VP Ancira Volkswagen.


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  • New adventure mobile

    Victor helped me through the process of buying a new to me Passat, he's professionalism and patience is unmatched, he worked diligently with my te...

    Dealer Response

    Hi Isaac, It is truly an honor to have you as part of our family! Count on us for unmatched customer service today, tomorrow and always. Come back...


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    Victor helped me through the process of buying a new to me Passat, he's professionalism and patience is unmatched, he worked diligently with my team and myself to make sure I got the right vehicle, and never pressured us at the same time, an impressive combination

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Isaac, It is truly an honor to have you as part of our family! Count on us for unmatched customer service today, tomorrow and always. Come back and visit us again soon! Welcome to the Ancira VW Family! Darrell Dixon, VP Ancira Volkswagen.


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  • Above Excellent Customer service

    I was in need of a trade and I new for sure I wanted to purchase my next car specifically from the VW Ancira. Just like expected I had a wonderful...

    Dealer Response

    Ms. Esquivel, Congrats on your Volkswagen Passat purchase! Your amazing feedback means everything to us here at Ancira Volkswagen. Thank you for t...


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    I was in need of a trade and I new for sure I wanted to purchase my next car specifically from the VW Ancira. Just like expected I had a wonderful experience with great service and a killer team that was willing to go in the battle to put me behind the wheel of a brand new car. The knowledgeable sales man Mr. Herb not only helped me, but also took time with explaining things to me. In gratitude I want to thank, Mr. Herb L, and the whole VW team. Thank you, your service was well appreciated. ~I love my new Passat ~

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Esquivel, Congrats on your Volkswagen Passat purchase! Your amazing feedback means everything to us here at Ancira Volkswagen. Thank you for the kind words for our entire team, I will definitely let everyone know about your great review! We hope to see you again soon! Welcome to the Ancira VW Family. Darrell Dixon, VP Ancira Volkswagen.


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  • SallyS

    Visited all 3 Volkswagen dealerships in my area, and bought my new car at Ancira. It was a totally painless experience, and I got the exact car I...

    Dealer Response

    We're ecstatic to hear that your buying experience at Ancira VW was a happy one, your feedback truly means a lot, it tells me that we succeeded in...


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    Visited all 3 Volkswagen dealerships in my area, and bought my new car at Ancira. It was a totally painless experience, and I got the exact car I wanted. Victor Rivera was my salesman, and I can not say enough about his professionalism and patience. He guided me through the entire process and saw me off in my beautiful new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're ecstatic to hear that your buying experience at Ancira VW was a happy one, your feedback truly means a lot, it tells me that we succeeded in our everyday goal of providing unbeatable customer service. Thank you for the kind words for Victor, I'll be sure to let him know. We hope to see you again soon! Thank you for choosing Ancira VW and welcome to the Ancira VW Family! Darrell Dixon, VP Ancira Volkswagen.


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  • Ancira Volkswagen, San Antonio, Tx

    From the reduced sales price to the excellent customer service by our salesman Robert Sandoval and the Volkswagen staff, purchasing a new car has ...

    Dealer Response

    Hello Javi, congrats on your Volkswagen Jetta purchase! We're ecstatic to hear that your buying experience at Ancira VW was a happy one, your feed...


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    From the reduced sales price to the excellent customer service by our salesman Robert Sandoval and the Volkswagen staff, purchasing a new car has never been easier. My family and I never felt hounded or pressured to purchase. Mr. Sandoval's patience met all our needs and allowed us to walk away feeling great about our first Volkswagen Jetta. Thank you Ancira Volkswagen, San Antonio, Tx

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Javi, congrats on your Volkswagen Jetta purchase! We're ecstatic to hear that your buying experience at Ancira VW was a happy one, your feedback truly means a lot, it tells me that we succeeded in our everyday goal of providing unbeatable customer service. Thank you for the kind words for Robert, I'll be sure to let him know. We hope to see you again soon! Thank you for choosing Ancira VW and welcome to the Ancira VW Family! Darrell Dixon, VP Ancira Volkswagen.


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  • Nissan 370Z

    Was very satisfied with customer service. Buying experience surpassed my expectations. Friendly and helpful staff.

    Dealer Response

    Hi, I'd like to personally thank you for sharing your experience at Ancira Volkswagen and for trusting us with your recent purchase. We know that ...


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    Was very satisfied with customer service. Buying experience surpassed my expectations. Friendly and helpful staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, I'd like to personally thank you for sharing your experience at Ancira Volkswagen and for trusting us with your recent purchase. We know that aiming for outstanding customer service and being extra helpful goes a really long way. We hope to see you again soon. Welcome to the Ancira Volkswagen family! Darrell Dixon, VP Ancira Volkswagen.


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  • Hard working dealership!

    Had a rough start at first but they are really putting in all their effort on my car and its surprising me everyday on what extra stuff they are d...

    Dealer Response

    Thank you for your valuable feedback! More importantly, thank for choosing Ancira Volkswagen for all your automotive needs. You can always count o...


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    Had a rough start at first but they are really putting in all their effort on my car and its surprising me everyday on what extra stuff they are doing to assure that I have a vehicle to drive and updates me daily on the status. Even though its a real long process, they are making sure my car gets done the correct way which is awesome! Thanks guys!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your valuable feedback! More importantly, thank for choosing Ancira Volkswagen for all your automotive needs. You can always count on us to go the extra mile in order to provide you with unmatched customer service. We hope to see you again soon! Darrell Dixon, VP Ancira Volkswagen.


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  • They don't take phone calls

    This is terrible to call when you need to get a sevice from them. You can't make an appointment by phone call. I don't know how long you have to w...

    Dealer Response

    Customer service is a top priority of ours here at Ancira Volkswagen and your complete satisfaction is what we aim for. Our online service schedul...


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    This is terrible to call when you need to get a sevice from them. You can't make an appointment by phone call. I don't know how long you have to wait to make an appointment it takes forever.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Customer service is a top priority of ours here at Ancira Volkswagen and your complete satisfaction is what we aim for. Our online service scheduling is extremely efficient and user friendly, it really makes for a great service experience that is fast and stress-free, please visit Anciravolkswagen.com and look for the "Schedule service online" tab and you are good to go! I look forward to seeing you soon. Darrell Dixon, VP Ancira Volkswagen.


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  • Best car buying experience

    This was by far the best car buying experience anyone could ask for. Victor Rivera is a wonderful and trustworthy salesman! The entire team went t...

    Dealer Response

    Thank you for taking the time to let us know about your great experience at Ancira Volkswagen! Victor is such a great team member that will always...


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    This was by far the best car buying experience anyone could ask for. Victor Rivera is a wonderful and trustworthy salesman! The entire team went the extra mile. Great dealership and great people!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know about your great experience at Ancira Volkswagen! Victor is such a great team member that will always go the extra mile to make sure you are 100% satisfied and it makes me very happy to know that your feedback reflects that. Thank you for choosing Ancira VW and welcome to the Ancira VW Family! Darrell Dixon, VP Ancira Volkswagen.


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  • Great experience!!!

    Great overall experience! Everyone at Ancira San Antonio was so helpful and knowledgeable about what exactly I needed and was looking for. Made th...

    Dealer Response

    Hi, thank you for the great feedback! Making it easy and stress-free is what we are all about here at Ancira Volkswagen, congratulations on your f...


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    Great overall experience! Everyone at Ancira San Antonio was so helpful and knowledgeable about what exactly I needed and was looking for. Made the process so easy, as it was my first purchase to own my very first vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for the great feedback! Making it easy and stress-free is what we are all about here at Ancira Volkswagen, congratulations on your first purchase and more importantly for choosing Ancira Volkswagen. We look forward to your next visit. Welcome to the Ancira VW Family! Darrell Dixon, VP Ancira Volkswagen.


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