Reviews
Great service.
Great service. Cosmo is fantastic. Fixed an issue with the steering column motor under warrantee.
Great service.
Great service. Cosmo is fantastic. Fixed an issue with the steering column motor under warrantee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave Cosmo and Rallye BMW a review!
Everything was excellent as always.
Everything was excellent as always. The service handled all issues and the car rides great.
Everything was excellent as always.
Everything was excellent as always. The service handled all issues and the car rides great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, your five-star review of Rallye BMW made our day! Thanks for being a loyal customer.
Cost is too high but service was excellent.
Cost is too high but service was excellent. They kept in touch and the car runs great
Cost is too high but service was excellent.
Cost is too high but service was excellent. They kept in touch and the car runs great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing a review of Rallye BMW! We appreciate all your feedback and hope to welcome you back again down the road. Safe travels!
They were prompt, efficient, and the work was done to a
They were prompt, efficient, and the work was done to a high standard. I was very impressed with the quality of work and the attention to detail.
They were prompt, efficient, and the work was done to a
They were prompt, efficient, and the work was done to a high standard. I was very impressed with the quality of work and the attention to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your great review of our team! It was our pleasure to assist you, and we hope to welcome you back to Rallye BMW next time.
Dealing with Rallye BMW For 14 years always excellent
Dealing with Rallye BMW For 14 years always excellent service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service
Dealing with Rallye BMW For 14 years always excellent
Dealing with Rallye BMW For 14 years always excellent service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing more rewarding than a happy customer, and we are thrilled that you always have great experiences with our team at Rallye BMW! Thank you for your continued business and confidence in our work. See you next time!
Receptionist extremely rude.
Receptionist extremely rude. BMW USA said RALLYE would get me an uber. I called them. She started arguing and saying they won’t get me an Uber. Then when I got there to get a loaner they advised that I had to be over 25. Which is fine. I get it. Rules are rules. BUT THEY TOOK ALMOST AN HOUR TO TELL ME THIS. I lost time and money because of this TERRIBLE customer service. The loaner guy that need to take info, kept walking around the dealership. For what? Idk.
Receptionist extremely rude.
Receptionist extremely rude. BMW USA said RALLYE would get me an uber. I called them. She started arguing and saying they won’t get me an Uber. Then when I got there to get a loaner they advised that I had to be over 25. Which is fine. I get it. Rules are rules. BUT THEY TOOK ALMOST AN HOUR TO TELL ME THIS. I lost time and money because of this TERRIBLE customer service. The loaner guy that need to take info, kept walking around the dealership. For what? Idk.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Daniel, I'm sorry to hear about the issues you experienced. We strive for efficient and courteous customer interactions, so it's disappointing we failed to communicate our loaner policy upfront. Please reach out if you'd like us to address this further or have any other concerns. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817
besrt ever ghreat service rersponsive nick is
besrt ever ghreat service rersponsive nick is great very very happywith all at dealer good experience
besrt ever ghreat service rersponsive nick is
besrt ever ghreat service rersponsive nick is great very very happywith all at dealer good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Rallye BMW and for sharing your support! We appreciate your business and we hope to see you again down the road.
Always comes thru and does a good job.
Always comes thru and does a good job. The latest was a recall and took a couple extra days
Always comes thru and does a good job.
Always comes thru and does a good job. The latest was a recall and took a couple extra days
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your confidence in our team! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely!
Rally’s is amazing dealership.
Rally’s is amazing dealership. I will be buying all my bmw from them. M
Rally’s is amazing dealership.
Rally’s is amazing dealership. I will be buying all my bmw from them. M
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your satisfaction and support mean the world to us at Rallye BMW. See you when it's time to buy again!
Went in fully prepared to purchase a long desired vehicle
Went in fully prepared to purchase a long desired vehicle and was walked through my choices. The vehicle was ordered and delivered in no time at all. My introduction to my new car was well thought out, and after a quick dive into the features I was on my way. Can say nothing but praise for all involved. And do I love my new car . . . ABSOLUTELY!
Went in fully prepared to purchase a long desired vehicle
Went in fully prepared to purchase a long desired vehicle and was walked through my choices. The vehicle was ordered and delivered in no time at all. My introduction to my new car was well thought out, and after a quick dive into the features I was on my way. Can say nothing but praise for all involved. And do I love my new car . . . ABSOLUTELY!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at Rallye BMW! We're delighted to hear that the process was smooth and efficient, and that you're loving your new car. Enjoy every moment on the road!