Rallye BMW

Rallye BMW is an exceptional dealership. Despite its size, they show a tremendous commitment to honesty and integrity. The price paid is competitive with other area dealerships, but the service experience makes the overall ownership of the car special. Even when there are unavoidable issues, you get a clear sense that the staff at the dealership strive to compensate for any inconvenience in any way possible. Time and time again, I've found Rallye BMW to stand out among luxury car dealerships in sales and service.

I picked my 2017 X3 Xline Model in Mineral White Metallic and Mocha leather interior (great combo) on August 26, 2017, what an exciting day! Larry Kim was my salesperson, he was great. Larry spent a great amount of time with me, he was very patient, knowledgeable trustworthy and knows his stuff! I received my production number within 4 days. Thanks Larry for helping me build the vehicle of my dreams! Richard DeAngelo, Sales Manager and Matthew Carlson, Service Manager went over all my concerns I had including the 19" All Season Goodyear tires which I thought would have a harsher ride and not handle snow then the All Season 18" tires I was surprised, the 19" tires have a better ride I think then the 18" tires which I did a test drive with. I was also told these 19" tires will be fine in the snow, since it's an All Season tire which is good. Thank you Rich and Matt for spending a good amount of time explaining everything in detail and addressing all my concerns. Wallace Leung in Finance was great too! I am glad I took his advice and took the tire warranty and maintenance upgrade, it makes of a lot of sense since I not only own the vehicle but the tires and rims are very expensive to replace and it's a piece of mind. Thanks Wally for also spending a good amount of time with me addressing all my concerns. Terence Palmer (Genius) was great too, so patient. He explained every detail in my vehicle day of delivery. Terence advised me I can come back anytime to go over anything, since it's a lot to absorb in an hour or so. What I loved most was Terence asked me; "Do you think you can drive her (female voice Nav.) home today"? I said yes! Thank you Terence for being so concerned and making sure I knew how to operate vehicle correctly. I highly recommend this dealership if you want to be Pampered, the team @ Rallye are truly amazing!!! Mary T. Y. of Lynbrook, NY I

I had several issues with my BMW which Rallye BMW fixed the first time. Additionally, Bret and the Rallye BMW team needed to contact BMW USA to get a approval for a goodwill item. I am very happy they went above and beyond to fix my car.