Harbro Auto Sales

From the start I had a good expierence. One thing I don't like about car buying is pushy salesmen that "stretch" the truth to make you "happy". The staff was not pushy and gave me the information up front to there knowledge.

This was my second visit to the Webster service garage for an oil change and tire rotation on my 2008 Toyota Highlander and I was not disappointed. Harbros' service garage is run like a garage should be run - with an old-fashioned honest and sincere desire to do things right the first time. The service advisor remembered me from my first visit and knew that I wanted things done a certain way, and he made sure the mechanics knew. And then the mechanic took the time to talk with me personally to confirm how I wanted my tires rotated (front to rear or criss-cross). And then, unlike modern stealerships, they take the time to properly "hand torque" the lug nuts instead of throwing tires back on the car with an air-powered impact wrench that invariably over-tightens lug nuts (don't believe what they tell you about "torque-sticks". Ever have a flat tire and you couldn't get the lug nuts loose?). I tried three different Toyota dealerships before I found Harbro in Webster. The dealerships all promise premium service, but all three failed one way or another. How do I know? I made my living servicing cars years ago and worked my way up from mechanic to shop foreman to service writer to service manager. Want a good mechanic? Check out Harbro in Webster.

I have given David Malo and the Harbro sales this rating because they were first of all very friendly to both me and my father. Being only 19 most sales men would look at you and write you off right away. However, David gave us a chance and fought to get my bank loan. Great dealership and great car salesman. I would recommend Harbro to anyone who asks.

The entire staff was very friendly, extremely helpful, honest and professional. They asked me what I was looking for and steered me in one direction and were not pushy at all. I would definitely recommend Harbro to anyone looking for a new or used vehicle.

I love Harbro! I bought my car here over 5 years ago and get it serviced here. They are so accommodating; anytime I have a problem, they are able to fit me in and get my car back in a very timely matter. A great place to buy a car and to get one serviced! All employees are so friendly and helpful :)

This is my third vehicle I purchased from Harbro I have always delt with Mike Hare . The reason I am writing this review is because this dealer ship has friendly , honest , and the most helpful people I have ever delt with. When you buy a vehicle there you can be sure the price is very fair and the service is outstanding.

Outstanding sales and service.....took care of everything......Bought a 2006 Chevy Silverado 2500 Lt....could not be happier ! Would highly recommend Harbor to anyone looking for a quality used vehicle

This was the first time i went to Harbro, I was greeted by Jeremy,and felt very welcomed. I was in the market to replace my Dodge Ram that was on its last leg, I noticed they had a 2002 Jeep Wrangler in impecable shape on the lot, took it out for a test drive and absolutey fell in love with it. Jeremy and the rest of the staff at Harbro were able to get the best deal possible that fell with in my budget. From the time I walked in the door till the time we sat down and drew up the papers for the purchase, I felt no pressure at all, which i found a bit odd, i have bought several cars over the years and this was by far the best expierence over all i have ever had. I will most definitely return here for my next vehicle purchase

I found all members of the staff I dealt with were friendly and professional. There was an excellent selection of vehicles available to browse at your own pace and never any form of sales pressure. Shopping at the Harbro dealership in Whitinsville was an enjoyable experience and I'm very pleased with my new vehicle!

chris really had to work hard at getting me a loan , credit was not good,but he didn't give up got me loan at a decent rate . chris also keep me up to date about how it was going and treated me with respect. when i pick up the van i meet mark , he was helpful he showed us how every thing worked on the van he also was very nice . I wil buy my next vehicle from harbo.