Reviews
Write a reviewVery positive experience with one minor problem
I am overall very pleased with my experience. I communicated with Yolanda via email and she was responsive to my questions and was able to help me find what I wanted before I even went to the dealership. However, after arriving to the dealership to finalize my purchase, I found out that Yolanda had not informed me of a couple of very important pieces of information that I was supposed to bring with me. As I had driven over 2 hours to make the purchase, I could not go back home to get what I needed, and I wish I would have been informed about this beforehand as it complicated the purchase significantly. Despite this, however, the other members of the team I worked with were very helpful and willing to work with me. Brandon in particular was of great assistance, and I was impressed with the whole team's professionalism and friendliness. Even after the purchase was over, I received follow up contact to see how things were going, and they addressed my questions and concerns so quickly that I was genuinely surprised. I would definitely recommend them to someone else looking to purchase a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thanks for your review! We are sorry we did not communicate to you about what you needed to bring with you. We have taken steps to correct that for future customers. Please let us know if you every need anything! - Homer Skelton Hyundai
Great Service!!
Excellent service and experience! This is the 3rd time I've bought a vehicle from Homer Skelton Hyundai, and will definitely use them in the future! Everyone is very experienced in their positions, attentive, and a pleasure to work with. The only thing I would want different is the amount of time it took to close the deal - 5-6 hours! However, this was in no way the fault of the dealership. Because of past credit issues which have been resolved, David would not settle with just any offer - he got me the best he could! Worth the wait! Thanks everyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we appreciate your review! David works hard to assist every customer with getting the best deal possible. We are happy he was able to find a great offer for you. Please let us know if you ever need anything at all! -Homer Skelton Hyundai
Great service and Price!
Everything was awesome! The salespeople were friendly and made sure that I got the best pricing possible! I felt that I could trust that I could trust my salesman and confident in the vehicle I purchased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kristen thanks so much for taking the time to review our dealership! Please let us know if you ever need anything at all. - Homer Skelton Hyundai
Great purchasing experience
Tony Robinson called and asked us to drop by the dealership to see what they had on hand. I told him that I needed to come in for service on the Hyundai Tuscon that I bought there 2 years earlier and would look while I was there. While having routine maintenance on my car [oil change / tire rotation] my husband who went along for the ride said that he was going to walk around the lot and look for a Jeep. A Toyota cruiser caught his eye. He took it for a test drive and about an hour later he drove off the lot with the vehicle. Our salesman, Rick Fink, did an excellent job of getting the price that we wanted and expediting the process. Great service at Homer Skelton Hyundai!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just-Looking-turned-into-Great-Deal- Thank you for reviewing our dealership! Tony and Rick try hard to ensure our customers have a wonderful experience. If you ever need anything please let us know. -Homer Skelton Hyundai
Awesome Hyundai Delearship!!
I owned an '06 Hyundai Sonata (my favorite car ever) for five years before giving it to my daughter who is in college. Unfortunately, I was persuaded to buy a Dodge when I gave her my Sonata. Kept it for 18 months and still never got used to it. The service at the Dodge place was not friendly like I had known at Homer Skelton Hyundai in Olive Branch, MS. So?two weeks ago I happily traded the Dodge and bought another Sonata (2013 new) that fits me perfectly! Tony Robinson and Rick Fink were the most friendly, helpful, patient dealers to work with. I didn't have a lot of time to spend at the dealership, so we communicated by email. The deal was made in one afternoon and I was there maybe 30 minutes to sign the papers and go over instructions on my new car. I've received three calls to be sure I am happy with my Sonata, and I look forward to regular maintenance in their service department. Hyundai warranties are the best on the market. I am more than satisfied with my car and Homer Skelton Hyundai. My oldest daughter will be buying from them in the near future as will my youngest daughter when she finishes college. Thank you Homer Skelton and Tony and Rick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sonata Fan- We are happy you purchased a vehicle with us. Tony, Rick, and everyone here always strive to provide the best customer experience possible. If you ever need anything, please contact us. Again, thanks!! Homer Skelton Hyundai - Olive Branch
New Car Purchase
new car purchase I purchased a new Hyundai on Noverber 14, 2012. My sales person was Ervin Ellis. This was the very best sales experience I have had in buying a car. I was not rushed into my decision. Ervin was very patient with me. I am very satisified with my new car. I would certainly recommend your dealership to my friends. If I should have a problem, I will be in contact with your office. THANKS
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks RLouis for your kind words! Ervin strives to help every customer have a great sales experience. If you ever need anything, please call us. -Homer Skelton Hyundai
Happy Feeling
I get that happy feeling at Homer Skelton Hyundai.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you Jingle Stuckinhead for your review! -Homer Skelton Hyundai
Very Pleasant Experience
Arrived at this dealership after a disappointing experience at Barnes Crossing Hyundai. It was an experience totally opposite of the one at Barnes Crossing: information on options were clearly stated online, Natasha Lyons promptly and clearly answered my questions via email so we basically had a deal nailed down before we walked in. We were greeted by a sales man who stated Natasha was at lunch but that he would take care of us until she returned. When she did return in a short time we were already well into a drive of the vehicle. She came out to greet us but let us finish up with Louis Campbell. From there everything went smoothly and we drove off in our new car in a record time. The dealership honored exactly what Natasha had said through email at every step. The sales manager put together the numbers we expected. The finance guy explained everything clearly, but did not high pressure on extras like extended service contracts. The salesman did a comprehensive explanation of all the stuff on the car and off we went!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Good Experience for your review! Natasha and Louis strive to provide a great purchase experience for all of our customers. If you need anything, please be sure to contact us and let us know. -Homer Skelton Hyundai
satisfied again
Iwould like to thank tony,earvin and steve for their hard swift work on the whole process when we came in to buy a car for our son,this makes the 2nd hyundai we've purchased with homer skelton so thanks alot for everything see you guys soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much Griller01 for your review! Tony, Ervin, and Steve try to make sure all of our customers have an excellent experience. Please let us know if you ever need anything at all!! - Homer Skelton Hyundai
Fast and honest Service
I go to Homer Skelton Hyundai because the manager is someone I truly trust. I was employed with him at Homer Skelton Ford 4 years ago and I know how honest he is.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lisa, thanks sooooo much for your review! We always enjoy it when you come through. We appreciate you as a customer, and are super excited you have a new car!