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Gary Smith Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:30am–5:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horrible car buying experience

I’m rating this dealership on as many forums as possible. After ridiculous wait times, we were fed false information repeatedly, and then had to deal with a very Rude finance manager. Seriously, made me want to walk out the door at the last minute without a car. And it wasn’t even a good deal. I’m usually pretty easy going, but this place was Slimey. Also FYI, the military appreciation “deal” is actually a trap to get military members to pay more. Do yourself a favor and go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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M. Rogers

Best car buying experience ever. Patsy knew exactly what would work for me and was pleasant to work with. The finance team was phenomenal. I am so happy with my new Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Misses

Recently bought a car here. Had the most pleasant car buying experience. Patsy took my wants and needs and made magic happen. She was friendly and the finance team were great as well. Happy new owner of a Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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bbqinNavarre,Floridaonbuyingacarfromgarysmithhonda

Dan Ewbank provide great service and care.The shopping was interrupted by surgery and he was very understanding. He resumed his care when I returned. We are very pleased with the car and are getting used to the many new features. I would certainly recommend the dealership.This my 2nd car from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Convenient, Friendly, and Expedient!

We recently purchased a vehicle from Gary Smith Honda, utilizing the online sales area, and we didn't even have to come in to the dealership! From the very beginning of the transaction, the internet sales manager, Alan Johnson, was awesome! We have a vacation home located in the area, but live out of state, so purchasing our "vacation vehicle" remotely was a great convenience. We had a family member come to test drive the vehicle, and their experience was very similar - the team there was not pushy and took care of him. The entire process was stress-free, expedient, and Alan made us feel like a family member rather than just a customer. I would highly recommend using Alan Johnson and the team at Gary Smith Honda, and we will be returning for our next vehicle there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast and friendly service.

Great service, always speedy and friendly. Car is running well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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100% satisfied

We just purchased a 2012 Accord Crosstour and our sales rep was Jose Moronta. Jose and the staff went above and beyond to get us a great deal! We will definitely recommend Gary Smith Honda and Jose Moronta to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Clark, We appreciate you posting your enjoyable experience for others to see. Thank you very much for your purchase of your new crosstour. We all strive to be the best we can in our industry and we are glad you think we did a great job. Please let us know if there is anything else you ever need in the auto industry.

Customer Service

I purchased my 2012 Honda Accord at Gary Smith Honda 6-21-12. The customer service was excellent Mr Paul was so helpful and informative. The finance manager treated me excellent as well. I will reccomend this dealorship to all family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marie, Thank you for your comments. Paul and the entire dealership work very hard at customer service. We strive to be the best in every aspect of our business. If there is anything we can do to assist you again please let us know. Enjoy your new accord!