Gene Messer Volkswagen

I have bought many cars in my lifetime, and the folks at Gene Messer Volkswagen was top notch. Our saleman, Ehsan, was patient, clarified anything for... me and my son. He didn't do any hard selling, and was fair in his negotiations. He gave us car fax info and NADA values. He was a pleasure to work with. The person in charge of finance was Greg Zavala, and he guided us on the best way to get the most value out of our purchase. He is the first finance person I dealt with that actually cared about my purchase long term and didn't just try to take more money. Last, another salesman named Daniel helped answer questions about a cover for our pickup, and even recommended the best way to get the additional items we needed. He had nothing to gain by helping us, and went out of his way for us. Great experience with the entire team.

Daniel was absolutely great in helping us. We went to several other dealerships looking for the right car but came back consistently to Gene Messer to... talk to Daniel. He was attentive, patient, courteous, and overall didn't try to push us. He made sure that the vehicle we purchased was what WE wanted. I couldn't recommend them enough. Go let them find the car you want!

Traveled from argyle Texas to buy a car it was everything they said it was and more. They also took care of an issue I had with the vehicle after I got... it home Kyle Hind and the people at messer were fantastic. Recommend them to anyone looking for a great car buying experience.

Great experience and a outstanding place to purchase you next vehicle. No hassle buying , and no sales person standing over you while you shop. Purchase... price was outstanding with a monthly price that fit my budget. The Jettta I purchased has been far more than I really anticipated. Very pleased with my purchase and quality of the people I worked with!!

I shopped with this dealer ship for a car , communicated hourly with the sales person back and forth and only needed to get the ok on the color from the... mrs. I send a text that we are OK and they say they just sold the car.... This is not how I expect an official vw dealer to conduct business... VERY DISSAPOINTING EXPERIENCE.....and frankly disgusted

It was a great experience car salesman was excellent would recommend if anybody is looking for new car very friendly had bad experience in midland dealership... had to drive 4 Hours but definitely worth it

Great dealership with great people. I highly recommend buying a vehicle from them either new or used. It was a great experience and we will go back.

I was helped by Eric, who was very serviceable and went above and beyond to make sure my vehicle was is top condition. Harold drove me home and picked... me. Both of those gentleman were kind and extremely helpful. I’ve lived all over Texas and have been to three different VW dealerships for service and this location was hands down the best. I highly recommend them and will be back if I have further car issues. Keep up the great work!!

Ill NEVER STEP ONE FOOT IN THIS PLACE THE SALE MAN THAT HELPED ME AND MY BROTHER WAS NOT VERY PROFESSIONAL FIRST HE DIDN'T ASK US IF WE WANT A TRAD IN... OR AT LEAST OFFER CHANGE AT SOMETHING. NO THIS GUY FROM ANOTHER COUNTRY JUST PUSH US OUT LIKE WE COULDN'T AFFORD ANYTHING ON HIS CAR LOT . SO WITH THAT BEING SAID WE'RE GONNA BE FINE. BUT LET ME SAY THIS HE DONT KNOW US I HAVE SO SO MANY FRIENDS. IN HIGH PLACE THAT HAVE ASKED WHERE INLUBBOCK TEXAS CAN I FOUND A GOOD CAR OR TRUCK . I LL JUST SAY ANYWHERE JUST AS LONG AS YOU DONT WAIST YOUR TIME AT THIS GENE MESSER VOLKSWAGEN ON UNIVERSITY LUBBOCK,TEXAS!!!!!!

Kyle an Dan ( manager) are awesome folks. They are very professional. Often I bought VW products because of Dan and Kyle. Follow up after purchase is... always thorough and services are very good in taking care of you. The people at Gene Messer VW always thrive to accommodate all your automobile needs in a friendly yet professional environment.