Reviews
My sales person Michele was super helpful and patient.
My sales person Michele was super helpful and patient. She explained the features of my new Crosstrek in detail, allayed my various concerns, and convinced me that this vehicle was perfect as my new car. At Garavel, all the staff were friendly and willing to help me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much! We hope you love your beautiful new Crosstrek! If you come across any questions about the car or it's features, we're happy to help.
Everyone was very friendly courteous and knowledgeable
Everyone was very friendly courteous and knowledgeable about their inventory and made the car buying experience very pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Joe! We truly appreciate it. If you have any questions about the features or the car in general, we're more than happy to help!
Great job, very professional.
Great job, very professional. Chris took the time to let us test drive three card & return to compare our two favorites. Highly recommended!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing a 5-star review with us! We hope you love your Subaru.
Chris was great.
Chris was great. He was very responsive, he took the time to sit with me and explain all the features in my new car, and we did a test drive to make sure I was comfortable using everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing some positive words with us, Lila! We appreciate it. We hope you are loving your new Subaru!
Working with Dave to purchase a 2025 Forrester Touring
Working with Dave to purchase a 2025 Forrester Touring Edition was an absolute pleasure. He was knowledgeable, empathetic, honest, and prompt. He showed extra concern for answering all our questions and helped us choose the model and trim most closely aligned with our tastes and needs. Because of the demands on our time, Dave respected that most of the paperwork had to be handled via email. He was very helpful in ensuring we knew what we needed to send for insurance and registration. This enabled us to choose a car from inventory and take delivery, including a lengthy night-time onboarding and tech tutorial the same day. In short, he was terrific.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Jim! We appreciate it, and we hope you enjoy your new '25 Forester Touring.
Dealership was clean, modern and inviting.
Dealership was clean, modern and inviting. Chris was a pleasure to work with. Knowledgeable and honest. It was like buying a car from a long time friend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and 5-star review. If you have any questions, please don't hesitate to reach out.
Dave was very helpful, the process was simple and
Dave was very helpful, the process was simple and convenient and Jose answered my questions clearly and thoroughly. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! We wish you all the best in your new Subaru! If you have any questions, please don't hesitate to reach out.
Friendly, knowledgeable and not pushy.
Friendly, knowledgeable and not pushy... can't ask for much more in a car dealership. . .except good pricing which they had, too. We liked the Crosstrek so much, we bought two.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lou, thank you so much! We wish you all the best with the Crosstreks. If you come across any questions, we're happy to help you out.
Had a great experience with Joe at Garavel.
Had a great experience with Joe at Garavel. He was patient and very helpful throughout the whole process. Very transparent and knew his stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much! We wish you all the best in your new Subaru!
Pretty easy to work with and they found the car I wanted
Pretty easy to work with and they found the car I wanted quickly. Michelle was knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We're happy you had a great experience. Enjoy your new Subaru!
I just leased my second vehicle from Garavel Subaru.
I just leased my second vehicle from Garavel Subaru. We purchased a pre-owned vehicle 9 years ago, and upgraded to a 2024 Forester Wilderness. I could not be happier with my vehicle, and the employees (or should I say Family) at Garavel Subaru. Everyone is so wonderful, and they make purchasing a vehicle so easy. They are friendly, knowledgeable, and honest. I wouldn't go anywhere else to purchase or lease a vehicle. Rudy was very patient with us through this process, and Logan gave us a great trade-in which made this lease a very smart choice. Tom explained all the details on leasing and the process. Everyone was so kind, and the Service Department was very quick to assess our prior vehicle. I really can't say enough about Garavel Subaru....Thank you Jeremy Garavel for providing such an excellent dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Cory! We really appreciate the kind words, and we are very happy you had a pleasant experience with the team. Best wishes in your new 2024 Forester Wilderness.
Thanks so much to Dave and the whole crew for making the
Thanks so much to Dave and the whole crew for making the process run smoothly. This is our fourth Subaru from Garavel, and so far the Crosstrek is our favorite. The dealership bends over backwards to be helpful, which keeps us coming back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anne, thank you so much! We hope you love your new Crosstrek. 🎉
Thank You for all your help and patiente I am very
Thank You for all your help and patiente I am very grateful for Choosing Garavel Subaru !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We hope you love your Subaru. If you have any questions, we're happy to help!
I could not be happier!
I could not be happier! Michele was great. I am so happy with my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing a 5-star review with us. We hope you LOVE your new car!
I found what I was looking for and was able to navigate
I found what I was looking for and was able to navigate through the process reasonably quickly with the help of Dave Novik
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much! We are glad you had a nice experience with us. If you have any questions that pop up, please know we're happy to help.!
Michele was absolutely delightful to work with and so
Michele was absolutely delightful to work with and so professional in helping us navigate the leasing of our car. It was our first time going through the process and we couldn't think of a better partner to go through it with. We highly recommend that you work with Michele at Garavel Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing a positive review with us. We are happy you had a positive experience! We hope you love your new Subaru!
Gary is knowledgeable and easy to work with.
Gary is knowledgeable and easy to work with. Our purchase was a pleasurable experience. We appreciated being introduced to the service and parts staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing a 5-star review with us. We are so glad you loved the dealership tour and meeting some members of our different departments. Enjoy your new Subaru!
Working with Michele Dall was the greatest experience we
Working with Michele Dall was the greatest experience we ever had with an automobile salesperson. She was so nice, no pressure and explaining everything, and making sure we were comfortable with our purchase/lease. She has followed up with phone calls and an email. Just a wonderful salesperson!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! We are so happy you had a positive experience at Garavel Subaru! Enjoy your beautiful new Subaru.
Everything went quick and smoothly from the time I
Everything went quick and smoothly from the time I accepted the deal, to picking up my truck. It was a quick, easy and friendly exchange. Gary and Tom were both very professional and friendly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! We're happy you had a nice experience with the team. If you have any questions, we're happy to help.
Best dealership in Fairfield company because of the staff
Best dealership in Fairfield company because of the staff and the brand. David Novak is informative, knowledgeable, and excellent in providing superior customer service I always feel like I am winning in his care. Thank you David Novak. You have a lifelong customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glenda, thanks so much! This means a lot to us! We hope that you love your new Subaru. If you have any questions, we're happy to help!
We worked with Dave to purchase our new Subaru and had a
We worked with Dave to purchase our new Subaru and had a wonderful experience. From the moment we walked in he was attentive, kind & knowledgable. He even took the time to show us key functional and safety features of our car before we drove off the lot. We would gladly work with Dave again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shaleigh, thanks for sharing a positive 5-star review! We are so happy you had a positive experience. If you have any questions, please know we're happy to help you. 😊
Stephen and his team at Garavel were extremely responsive
Stephen and his team at Garavel were extremely responsive and helpful through the entire process. Everyone was very friendly and I didn’t feel pressured at all. I would recommend them to anyone looking to purchase a Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sarah, thanks for leaving us a 5-star review! We appreciate the kind words. Best wishes in your Subaru!
Everyone who assisted me at the dealership was kind,
Everyone who assisted me at the dealership was kind, knowledgeable, and efficient. I would definitely return to this dealership over other ones.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Julia, thanks for sharing a 5-star review with us. We hope you love your Subaru!
Dave was so professional, thorough and helpful.
Dave was so professional, thorough and helpful. I really enjoyed working with him. I hope I get to deal with Dave again. Thanks Kathy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kathy, thank you so much! Best wishes in your new Subaru. If you have any questions, we're happy to help you!
Michele was great, she helped make me feel comfortable
Michele was great, she helped make me feel comfortable and given this was my first ever car purchase, she made it feel smooth and seamless and appreciate her and the rest of the Garavel team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Victor, congrats on your first-ever car purchase! We are happy you had a positive experience. Enjoy your Genesis! If you have any questions, please don't hesitate to reach out. Thanks again.
We just purchased our new Forester Premium and we where
We just purchased our new Forester Premium and we where treated great by Rudy Sookray, Jose Marin and Tom Nerreau. Needless to say we will come back if we buy another Car. Thank you Guys.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We hope you love your new Forester! We're here for when you need us! Thanks again and we hope you enjoy. 🚙
This is my second Outback purchase from Dave at Garavel
This is my second Outback purchase from Dave at Garavel Subaru. He is knowledgeable, kind, helpful, and goes the extra mile. I hope to buy my third and fourth Outbacks from him. The dealership is clean, bright and seems to be full of happy, helpful people.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! We are thrilled you had a positive experience and enjoyed the dealership! We wish you the best in your new Outback!
Michele walked me thru the process of purchasing the car
Michele walked me thru the process of purchasing the car from start to finish. She explained how everything worked and answered all questions. The whole process was painless thanks to Michele.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Peggy, thanks for sharing a 5-star review with the Garavel team! We are happy Michele and the team answered all your questions. If you need anything or have any more questions, please don't hesitate to reach out. Enjoy your new ride! 🚙
Thanks for helping me find my new Subi, Dave!
Thanks for helping me find my new Subi, Dave! I look forward to many new adventures with Alpie-May!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Lauren, we hope you love your new Alpine Green Crosstrek! If you ever have any questions, we're more than happy to help. Enjoy and thanks again!
Our family leased 2 vehicles with Gary and the experience
Our family leased 2 vehicles with Gary and the experience was supportive, seamless and enjoyable. Gary connected with me in both the car buying experience and we had some nice chats about raising kids. This connection builds trust & that’s essential in customer service. Upon signing paperwork, we walked around to each department to pick up a small branded item - it was a nice touch to meet the people who do this work every day and to know I’m part of the Subaru family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We appreciate you being a part of the Subaru family! We're so glad you had a positive experience and enjoyed the dealership tour too. If you ever have any questions, we're more than happy to assist.
I unfortunately had to revisit Garavel after only 8
I unfortunately had to revisit Garavel after only 8 months with my last car due to my 2024 Crosstreck getting totaled by a tree. I knew I had no choice but to work with Stephen who had brought me a fair price with my Crosstreck and did not play games or try to oversell me. I hope not to need to get a third card from Stephen or Garavel anytime soon but have sent my aunt and would have no fear to send anyone to get cars from Stephen or Garavel Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Betty, we're sorry about your '24 Crosstrek. But, we're so happy you had a positive experience with us and found a new Crosstrek! If you have any questions, we're happy to help.
I can't say enough good things about the excellent
I can't say enough good things about the excellent service from Michele during my recent CrossTrek purchase. I live out-of-state in Missouri, knew the car I wanted after test driving one locally, and found the one I wanted at Garavel. Between phone calls and texts (all exchanged promptly), this transaction went soooooo smoothly. Thank you Michele!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much! We are happy you had an excellent experience with us. We hope you love your Crosstrek!
This is my 5th Subaru.
This is my 5th Subaru. I love their cars and team. It was a seamless transaction from start to finish. I would definitely recommend Dave.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We appreciate you being part of the Subaru family. If you have any questions that come up, we're happy to help you. Thanks!
Joseph Wiatrzyk was more than helpful and a great guy to
Joseph Wiatrzyk was more than helpful and a great guy to talk with. He made sure we knew of all the ins and outs of our new Subaru Crosstrek and I highly recommend him and this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew, we hope you love your new Subaru Crosstrek! We appreciate the kind review!
Everything a dealership should be… friendly, efficient,
Everything a dealership should be… friendly, efficient, prepared! This is my fifth experience at Garavel, so they are obviously doing something g right!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! We appreciate you being a loyal customer of 5 times! We wish you the best of luck in your beautiful new Subaru.
I was recently in the market for a used car and visited a
I was recently in the market for a used car and visited a number of dealerships. Oddly, I didn't feel welcomed in any of them until I came to Garavel. Gary put me at ease immediately, stayed late for me to test drive and never pushed. In making a deal I felt as though I was being treated fairly and with respect. He knew what I wanted/needed in a vehicle and made it happen. Much appreciated!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much! We are happy you had a positive experience with us. Hope you love your vehicle!
Great customer service!
Great customer service! Jack was very helpful in our process of getting a new car. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much! We hope you love your Subaru!
I knew exactly the car I wanted.
I knew exactly the car I wanted. Michele was able to put it all together within an hour including my trade. She made the process hassle free and time efficient while addressing any questions. At delivery, Michele took great care to logically explain the many features of my new car. I also enjoyed my tour thru the dealership meeting Parts, Service and Mgt team. This is my 3rd Forester but first Garavel purchase. You have a lifelong client.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your beautiful new Subaru! We are happy you had a positive experience and you enjoyed our dealership tour. Thanks for joining the Garavel Subaru family. If you have any questions, please don't hesitate to reach out.
The is our second time purchasing a brand new vehicle
The is our second time purchasing a brand new vehicle from this dealership. Chris is an amazing salesman . He is honest , respectful of your time and fun to work with . Couldn’t recommend Chris and the whole Garavel crew enough. Cheers , Paul C
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul, thank you so much! We appreciate the kind review. We hope you love your new Subaru!
The folks at Garavel were great about explaining the
The folks at Garavel were great about explaining the different options, and their leasing process was quick and enjoyable. They made it very easy to lease a new Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for giving us 5 stars! We are happy you thought the process was easy and enjoyable. We wish you all the best with your new Subaru!