[{"id":179291,"personPtyId":37962323,"firstName":"Gary","lastName":"Baumann","titleText":"Certified Sales Consultant","emailTxt":"gary@garavel.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":273,"imageUrl":"https://cdn-user.dealerrater.com/images/2892b107c279.jpg","drDealerId":37213,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":175978,"personPtyId":37962854,"firstName":"Joe","lastName":"Wiatrzyk","titleText":"Certified Sales Consultant","shortBioText":"Joe has been with Garavel Subaru since March of 2011.\r\n\r\nBefore Garavel Joe owned two Floral businesses for 27 years, that he sold in 2008.\r\n\r\nJoe is very passionate about golfing, and plans to beat John Epi in it, as often as possible.\r\n\r\nJoe has two kids that are all grown up, and married. He recently rescued a puppy from the Stamford pound, and enjoys playing with him.\r\n\r\nJoe is also very much into watching football, and boxing as well.\r\n\r\nHours:\r\nMonday: 8:30-7:00\r\nTuesday: 8:30-7:00\r\nWednesday: 12:00-7:00\r\nThursday: 8:30-7:00\r\nFriday: OFF\r\nSaturday: 8:30-5:00","emailTxt":"Joe@Garavel.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":151,"imageUrl":"https://cdn-user.dealerrater.com/images/4bbdcbe0a66a.jpg","drDealerId":37213,"dealerEmpStartDtUtc":"1362096000","industryStartDtUtc":"1230768000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":373385,"personPtyId":37981920,"firstName":"Sam","lastName":"Moskow","titleText":"Certified Sales Consultant","shortBioText":"After leaving Eastern Connecticut State University in 2015, my love of people and cars quickly brought me to Garavel Subaru. In my time at Garavel, I have been humbled to be part of a team that puts its customers first and I strive to live up to the same standards with every interaction. 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He is a published writer, an exhibiting painter and a mediocre basketball player. His previous work experience was mostly in sales and marketing-- real estate and social media.\r\n\r\nHis passions in life include his work, University of Maryland basketball, reading, and his family.\r\n\r\nHours:\r\nMonday: 8:30-7:00\r\nTuesday: 10:30-7:30\r\nWednesday:8:30-2:30\r\nThursday: OFF\r\nFriday: 8:30-6:00\r\nSaturday: 8:30-5:00","emailTxt":"miles@garavel.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":289,"imageUrl":"https://cdn-user.dealerrater.com/images/4cd8d69fe263.jpg","drDealerId":37213,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":474433,"personPtyId":37978151,"firstName":"Elena","lastName":"Aviles","titleText":"Sales 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assist them in their quest!\r\nDave","emailTxt":"DaveN@Garavel.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":225,"imageUrl":"https://cdn-user.dealerrater.com/images/2e890f1b941d.jpg","drDealerId":37213,"dealerEmpStartDtUtc":"1448928000","industryStartDtUtc":"1448928000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":461543,"personPtyId":37984516,"firstName":"Logan","lastName":"Hankins","titleText":"Sales Manager","emailTxt":"Logan@garavel.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/bda49c5bbd8b.jpg","drDealerId":37213,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":523421,"personPtyId":44062797,"firstName":"Teddy","lastName":"Mochlas","titleText":"Sales 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I started my position in July, 2017, and I absolutely Love my Job! Everyday is a wonderful experience meeting and getting to know our new customers. When I am not at the office, you can find me spending time with my grandchildren, or at home baking. I hope to see you soon at Garavel Subaru...","emailTxt":"Cory@garavel.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/c3e2707c0fdc.jpg","drDealerId":37213,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1498867200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":158665,"personPtyId":42486394,"firstName":"Rich","lastName":"Morel","titleText":"Assistant Service Manager","shortBioText":"Richard has been with Garavel Subaru for 8 years serving customers of its renowned Service Department. \r\n\r\nWhen he gets some free time, he enjoys spending time at his home with his wife, and son. They spend their time outdoors, barbecuing and building in his wood shop.\r\n\r\nRichard has a passion for the outdoors, cooking, and cars.He also is a avid bow-shooter and loves competing. If you want good ole' southern hospitality, he's your guy!\r\n\r\nContact Me for any question I would love the chance to make you feel apart of the family here at Garavel Subaru.","emailTxt":"Rich@Garavel.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/d09b2324b3ec.jpg","drDealerId":37213,"dealerEmpStartDtUtc":"1330560000","industryStartDtUtc":"1180656000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":406824,"firstName":"Tony","lastName":"Cornelio","titleText":"Service Manager","emailTxt":"Tony@garavel.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/0e89bd29ff8f.jpg","drDealerId":37213,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":549063,"personPtyId":50844823,"firstName":"Lena","lastName":"Di Carlucci","titleText":"Business Development Agent","emailTxt":"Lena@garavel.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":37213,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":285260,"firstName":"David","lastName":"Lalor","titleText":"Parts Associate","emailTxt":"Dlalor@garavel.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/d7478cb877b5.jpg","drDealerId":37213,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":321378,"personPtyId":37966573,"firstName":"Michelle","lastName":"Johnson","titleText":"Parts Associate","emailTxt":"michelle@garavel.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/b537575c2b21.jpg","drDealerId":37213,"dealerEmpStartDtUtc":"1346457600","industryStartDtUtc":"1346457600","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":515537,"firstName":"Ronnie","lastName":"Goss","titleText":"Service Advisor","emailTxt":"Ronnie@garavel.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/43ae6b23fc60.jpg","drDealerId":37213,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":285261,"personPtyId":37966232,"firstName":"Alan","lastName":"Eastright","titleText":"Parts Manager","shortBioText":"Alan has worked in the automotive parts field since 1975, at both the dealership and after-market levels. 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Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Garavel Subaru Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2016

Garavel Subaru is a family owned and operated dealership that has been serving the Norwalk and surrounding Fairfield County communities for over twenty five years. We are a full service dealership with a full service department and an Award Winning Sales Staff, having been awarded 2015 DealerRater Choice Award for Customer Service.

...


Find us on the web at
www.garavelsubaru.com

"Gotta Get to Garavel"

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$59.95

Tire Rotation

$21.95

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1994 lifetime reviews. Includes reviews of Garavel Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.8 out of 5
    October 12, 2018

    As a first time car buyer, Garavel Subaru, and more specifically Evelyn, were very helpful in walking me through the whole car buying process. Evelyn was... knowledgeable and willing to answer any questions I had. Evelyn was professional and I didn???t feel pressured to buy a car from their dealership. I could not be happier with my car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Teddy Mochlas

    Sales Manager

    (4.9) 25 reviews

    Jose Marin

    Business Manager

    (4.8) 450 reviews

    Evelyn Santiago

    Certified Sales Consultant

    (5.0) 27 reviews

  • 5.0 out of 5
    October 11, 2018

    We walked in at 12:30 pm, met with Miles Shapiro and picked up our new car at 4:30 pm. Amazing service,amazing people and we love our car. It is our 3rd... Subaru!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Nerreau

    Business Manager

    (4.9) 461 reviews

    Miles Shapiro

    Certified Sales Consultant

    (4.9) 289 reviews

    Lulu Shapiro

    Assistant Sales Manager

    (5.0) 51 reviews

  • September 24, 2015

    I was looking for a Toyota Tacoma and found one I liked on Cars.com. I called Garavel to make sure it was still in stock and then drove over 2 hours away... for the truck. As I got there Eddy came out and greeted me very kindly and was super polite throughout the entire procedure. The truck was in great condition other than a few small dings and dents. They also gave me the best trade-in value for my car compared to a few other dealers. Over all I am very very happy with my purchase and the 2 hour drives were well worth it! Thank you Eddy and thank you Garavel Subaru!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Nick: I would like to thank you for sharing you kind words regarding Edy and your positive experience during your visit with us at Garavel Suba...ru. I am delighted to hear that you were pleased with the negotiation of your exchange vehicle, and that you are so happy with your new truck. It is always a very good feeling to receive such high compliments from a satisfied client. Thank you again for your kind words and for allowing Garavel Subaru the privilege of earning your business. John J. Henesy Business Development Manager

  • 5.0 out of 5
    October 11, 2018

    This is my first Subaru and I was wary of committing. Miles did a wonderful job of explaining the features of the car and was very patient with all my... questions I would definitely buy from this dealership again.

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    Worked with:
    Tom Nerreau

    Business Manager

    (4.9) 461 reviews

    Miles Shapiro

    Certified Sales Consultant

    (4.9) 289 reviews

  • 5.0 out of 5
    October 10, 2018

    The car ran noticeably more smoothly afterwards. I told the service person I had some long distance driving to do, and didn't want to get stuck away... from home, and he said "I'll tell them to prep it for a long road trip." When they got the car up on the lift, he came to the waiting area and reassured me that the brakes and tires (which I'd asked about) were just fine. He knows my car from before, and knows that I always want them to specifically check these things during EVERY visit. I left feeling confident, and the car handles beautifully now.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    October 9, 2018

    I would recommend Garavel. A pleasure to work with and local folks who understand the nature of a relationship. Good team all the way around.

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    Worked with:
    Joe Wiatrzyk

    Certified Sales Consultant

    (5.0) 151 reviews

    Tom Nerreau

    Business Manager

    (4.9) 461 reviews

    Logan Hankins

    Sales Manager

    (4.9) 39 reviews

    Teddy Mochlas

    Sales Manager

    (4.9) 25 reviews

    Evelyn Santiago

    Certified Sales Consultant

    (5.0) 27 reviews

    Paul Albert

    General Sales Manager

    (5.0) 94 reviews

  • 5.0 out of 5
    October 9, 2018

    Wonderful dealership. Jonathan took great care of me. They had the exact car that I wanted and at a great lease price. Everyone there was so friendly.... Thanks

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jonathan Colella

    Certified Sales Consultant

    (5.0) 32 reviews

  • 5.0 out of 5
    October 9, 2018

    At garavel they work alongside with the customer to get the best deal possible. Dan Novak made me feel so comfortable it didn???t even feel like I was... purchasing a new car. Teddy the manager was awesome. He threw up so many extras in my new car and gave me a good deal on my trade.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Nerreau

    Business Manager

    (4.9) 461 reviews

    Dave Novik

    Certified Sales Consultant

    (4.9) 225 reviews

    Teddy Mochlas

    Sales Manager

    (4.9) 25 reviews

  • 5.0 out of 5
    October 8, 2018

    Everyone at Garavel Subaru was so friendly and easy to work with. Our first encounter was with Evelyn, who showed a genuine enthusiasm for the cars and... was fun to take on a test drive. Once we found the 2015 Impreza that we wanted, the whole process was very easy, and everyone was very helpful. We first saw our new car on Friday morning; by Saturday afternoon, we were driving away in it. Would definitely use Garavel again!

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    5.0 out of 5
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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Nerreau

    Business Manager

    (4.9) 461 reviews

    Evelyn Santiago

    Certified Sales Consultant

    (5.0) 27 reviews

  • 5.0 out of 5
    October 5, 2018

    I had a great experience at Subaru, everyone was so nice and helpful. I appreciate everyone???s help and there patients, thank you again ... Doug

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tom Nerreau

    Business Manager

    (4.9) 461 reviews

    Jonathan Colella

    Certified Sales Consultant

    (5.0) 32 reviews

    Evelyn Santiago

    Certified Sales Consultant

    (5.0) 27 reviews

    Fumi Muto

    Sales Manager

    (4.9) 68 reviews

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