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Garavel Subaru

(7,502 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
2026 state dealer award
View 19 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (855) 218-5455 (855) 218-5455
Service (888) 306-9985 (888) 306-9985

Inventory

See all 94 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2023.
Garavel is CT's fastest growing Subaru dealership.
2022 DealerRater.com Dealer of the Year Award winner.
Every used car comes with 1 of 4 warranty levels. With available additional coverage. BEST price guarantee on all vehicles.Trade-in values provided by Kelley Blue Book. Proceeds from each car support a local charity each month.
Subaru Service:
- Genuine Subaru parts installed by Factory-Trained technicians
- Free courtesy shuttle loan cars available for major services
- Comfortable waiting area with free WIFI coffee tea water and snacks
- 12 month/ 12000 mile parts and labor guarantee on all work
CT's Fastest Growing Subaru Dealer. 2022 Dealer of the Year Award winner.

Service center

Phone number (888) 306-9985

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

Byeong Cheon headshot
Byeong Cheon
Certified Sales Consultant
(347 reviews) certified badge
Stephen Shaughnessy headshot
Stephen Shaughnessy
Certified Sales Consultant
(237 reviews) certified badge
Michele Dall headshot
Michele Dall
Certified Sales Consultant
(212 reviews) certified badge
Rafael Velez headshot
Rafael Velez
Certified Sales Consultant
(76 reviews) certified badge
Jack Hefferan headshot
Jack Hefferan
Certified Sales Consultant
(58 reviews) certified badge
Amit Hassan headshot
Amit Hassan
Certified Sales Consultant
(34 reviews) certified badge
Aleksie Velez headshot
Aleksie Velez
Certified Sales Consultant
(19 reviews) certified badge
Chris Scarlett headshot
Chris Scarlett
Certified Sales Consultant
(723 reviews) certified badge
Rudy Sookraj headshot
Rudy Sookraj
Certified Sales Consultant
(240 reviews) certified badge
Marcial Perez-Saunders headshot
Marcial Perez-Saunders
Business Manager
(15 reviews) certified badge
Joe Wiatrzyk headshot
Joe Wiatrzyk
Certified Sales Consultant
(503 reviews)
Anneli Labriola headshot
Anneli Labriola
Service Advisor
(169 reviews)
Bob Chien headshot
Bob Chien
Sales Manager
(89 reviews)
Chris Paradise headshot
Chris Paradise
Service Advisor
(15 reviews)
Jonathan Labonte headshot
Jonathan Labonte
Parts Advisor
(6 reviews)
Jay Presley headshot
Jay Presley
Service Advisor
(50 reviews)
John Crandall headshot
John Crandall
Certified Sales Manager
(15 reviews)
Logan Hankins headshot
Logan Hankins
Sales Manager
(258 reviews)
Jeremy Garavel headshot
Jeremy Garavel
General Manager
(59 reviews)
David Lalor headshot
David Lalor
Parts Associate
(26 reviews)
Isaiah Bryant headshot
Isaiah Bryant
Technician
(6 reviews)
Joe Sarmento headshot
Joe Sarmento
Maintenance engineer
(5 reviews)
Steve Goomrigian headshot
Steve Goomrigian
Internet Manager
(4 reviews)
Chris Riordan headshot
Chris Riordan
Parts Advisor
(4 reviews)
Carlos Diaz headshot
Carlos Diaz
Service Advisor
(3 reviews)
Greg Razzaia headshot
Greg Razzaia
Portfolio Sales Manager
(3 reviews)
Aidan Casey headshot
Aidan Casey
Service Advisor
(2 reviews)
Jane Kudravy headshot
Jane Kudravy
Administration
(2 reviews)
Kerri Pace headshot
Kerri Pace
Service Advisor
(2 reviews)
Carlos Thol headshot
Carlos Thol
Love Encore Delivery Specialist
(2 reviews)
Jose Cuevas Barranco headshot
Jose Cuevas Barranco
Service Advisor
(1 review)
Briana Davis headshot
Briana Davis
Business Development Agent
Eduardo Galdamez headshot
Eduardo Galdamez
Parts Advisor
Willy Pereyra-Castro headshot
Willy Pereyra-Castro
Parts Manager
Edin Suceska headshot
Edin Suceska
Service Advisor

Reviews

(7,502 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

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Amit and Gary kept in contact with me all through out the process of buying a car! I got an amazing Subaru Outback wilderness and they helped me figure things with the financing.

Amit and Gary kept in contact with me all through out the process of buying a car! I got an amazing Subaru Outback wilderness and they helped me figure things with the financing.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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We worked with Rafael Velez and the Garavel dealership in the recent purchase of a new car. Rafael was attentive to our preferences and diligent in delivering our preferred car in a timely manner. He is personable, responsive, and highly knowledgeable. It could not have been a more positive experience.

We worked with Rafael Velez and the Garavel dealership in the recent purchase of a new car. Rafael was attentive to our preferences and diligent in delivering our preferred car in a timely manner. He is personable, responsive, and highly knowledgeable. It could not have been a more positive experience.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Chris is an excellent sales rep. He is very knowledgeable and conscientious. His follow-up is equally impressive. I would definitely recommend buying a car from Garavel and from Chris

Chris is an excellent sales rep. He is very knowledgeable and conscientious. His follow-up is equally impressive. I would definitely recommend buying a car from Garavel and from Chris

Rating breakdown (out of 5):
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—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dave was wonderful to work with! Had a great experience at Garavel. 10/10 recommend

Dave was wonderful to work with! Had a great experience at Garavel. 10/10 recommend

Rating breakdown (out of 5):
Customer service
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Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Garavel Subaru. We appreciate your positive feedback about your experience with our team.

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Michelle made a normally tedious process as painless as possible! She was patient, informative and efficient.

Michelle made a normally tedious process as painless as possible! She was patient, informative and efficient.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's effort to make the process smooth. We appreciate your feedback about your experience at Garavel Subaru.

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Besides being so warm and inviting, this dealership was one and helped me through my recent loss and new gain. The whole process was flawless and painless. They explained every thing and gave me options that best fit my budget.

Besides being so warm and inviting, this dealership was one and helped me through my recent loss and new gain. The whole process was flawless and painless. They explained every thing and gave me options that best fit my budget.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We appreciate your kind words about our team's support and clear communication at Garavel Subaru!

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Wow, wow, WOW! Originally, I was a Honda girl. About a month ago, I went to Garavel Subaru with my sister, who thought I should consider a Subaru since I was in the market for a new car. Subaru is definitely in my family! My daughter has one, my brother has one, my sister has one, and my brother-in-law has one. They all thought it was time for me to join the Subaru family! My recent car was a beautiful silver Honda Accord, and I absolutely loved my Honda. The reason I needed a new car was because my Accord was too low for me to get in and out of comfortably. Soooooo, my family thought an SUV would be a much better choice for me. My sister and I went to the Subaru dealership where she has purchased several of her cars, and we met with Dave, her salesperson. I told Dave right away, “I’m a Honda person, and if you want me to buy a Subaru, you’re going to have to convince me!” We had a great meeting that lasted a couple of hours. Dave gave me some information to take home so I could look everything over, and we talked about the Subaru Forester Touring. I took the information home, discussed it with my family, and we all agreed that I should get the Forester Touring. A couple of weeks later, my sister and I went back to Subaru for another meeting with Dave. I told him I was interested and that I was ready to buy the Forester Touring SUV. Apparently, Dave really did convince me that I should buy a Subaru! He was extremely knowledgeable, informative, very nice, and — most importantly — incredibly patient with me. So, I ordered my Forester Touring in Ice Silver. When my car arrived at Subaru, Dave called me and said, “Your car is ready!” I was so excited and couldn’t wait to drive my new car home. My sister and I went to pick it up, and when we pulled into the lot and I saw the car sitting in front of the showroom, I couldn’t believe my eyes. The Ice Silver is such a beautiful color! My Hondas were also silver, but this silver was even more beautiful. Dave spent about four hours with my sister and me, both inside and outside the car, explaining so many things that, at one point, I was getting a brain freeze from all the information! 😂 But he made sure I understood everything and never made me feel rushed. Then it was finally time to drive my new Subaru home. I drove my sister home and then started my trip from Connecticut back to Queens, near LaGuardia Airport. And on the way home, it started pouring — and I mean pouring like crazy! I messaged my sister and my daughter and said, “Oh my gosh! It is raining so hard! My brand-new car is getting rained on so badly!” My sister replied, “Now your car is being christened.” And you know what? I thought about that, and decided she was right. My new car was being blessed from the heavens above, and I’m going to have the best luck ever with this car! ☔️❤️ I want to sincerely thank Dave and the entire Garavel Subaru team for taking the time to work with me. Everyone was so nice and made me feel comfortable throughout the entire process. I will be servicing my car at Garavel Subaru, even though it is about an hour and a half drive for me. That says a lot about how much I trust this dealership and the people who work there. I will continue to be dedicated to the wonderful team at Garavel Subaru, and I hope that throughout the many years I have my Forester, they will continue to take such good care of me. I have seen firsthand the incredible attention they give to my sister and brother-in-law, who also service their cars there. Thank you, Dave, and thank you to everyone at Garavel Subaru. You took a Honda girl and turned her into a Subaru girl! ❤️🚙 I absolutely love my new Forester Touring!

Wow, wow, WOW! Originally, I was a Honda girl. About a month ago, I went to Garavel Subaru with my sister, who thought I should consider a Subaru since I was in the market for a new car. Subaru is definitely in my family! My daughter has one, my brother has one, my sister has one, and my brother-in-law has one. They all thought it was time for me to join the Subaru family! My recent car was a beautiful silver Honda Accord, and I absolutely loved my Honda. The reason I needed a new car was because my Accord was too low for me to get in and out of comfortably. Soooooo, my family thought an SUV would be a much better choice for me. My sister and I went to the Subaru dealership where she has purchased several of her cars, and we met with Dave, her salesperson. I told Dave right away, “I’m a Honda person, and if you want me to buy a Subaru, you’re going to have to convince me!” We had a great meeting that lasted a couple of hours. Dave gave me some information to take home so I could look everything over, and we talked about the Subaru Forester Touring. I took the information home, discussed it with my family, and we all agreed that I should get the Forester Touring. A couple of weeks later, my sister and I went back to Subaru for another meeting with Dave. I told him I was interested and that I was ready to buy the Forester Touring SUV. Apparently, Dave really did convince me that I should buy a Subaru! He was extremely knowledgeable, informative, very nice, and — most importantly — incredibly patient with me. So, I ordered my Forester Touring in Ice Silver. When my car arrived at Subaru, Dave called me and said, “Your car is ready!” I was so excited and couldn’t wait to drive my new car home. My sister and I went to pick it up, and when we pulled into the lot and I saw the car sitting in front of the showroom, I couldn’t believe my eyes. The Ice Silver is such a beautiful color! My Hondas were also silver, but this silver was even more beautiful. Dave spent about four hours with my sister and me, both inside and outside the car, explaining so many things that, at one point, I was getting a brain freeze from all the information! 😂 But he made sure I understood everything and never made me feel rushed. Then it was finally time to drive my new Subaru home. I drove my sister home and then started my trip from Connecticut back to Queens, near LaGuardia Airport. And on the way home, it started pouring — and I mean pouring like crazy! I messaged my sister and my daughter and said, “Oh my gosh! It is raining so hard! My brand-new car is getting rained on so badly!” My sister replied, “Now your car is being christened.” And you know what? I thought about that, and decided she was right. My new car was being blessed from the heavens above, and I’m going to have the best luck ever with this car! ☔️❤️ I want to sincerely thank Dave and the entire Garavel Subaru team for taking the time to work with me. Everyone was so nice and made me feel comfortable throughout the entire process. I will be servicing my car at Garavel Subaru, even though it is about an hour and a half drive for me. That says a lot about how much I trust this dealership and the people who work there. I will continue to be dedicated to the wonderful team at Garavel Subaru, and I hope that throughout the many years I have my Forester, they will continue to take such good care of me. I have seen firsthand the incredible attention they give to my sister and brother-in-law, who also service their cars there. Thank you, Dave, and thank you to everyone at Garavel Subaru. You took a Honda girl and turned her into a Subaru girl! ❤️🚙 I absolutely love my new Forester Touring!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Garavel Subaru. We're glad to hear the Forester Touring and our team met your expectations. We appreciate your trust in us, and wish you many more great miles ahead!

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We had a very good experience buying our new car from Garavel and with Stephen Shaughnessy. There was no hard sell and the process was as quick as it could be. We were a bit disappointed in the trade in value of our 2018 Outback. Overall a good experience.

We had a very good experience buying our new car from Garavel and with Stephen Shaughnessy. There was no hard sell and the process was as quick as it could be. We were a bit disappointed in the trade in value of our 2018 Outback. Overall a good experience.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words, Kevin. We’re thrilled to hear that Stephen provided a smooth, no-pressure experience for you. We appreciate your feedback regarding the trade-in value on your 2018 Outback. We always strive to be as competitive and fair as possible based on current market conditions, but we completely understand how important that value is to you. Thank you again for choosing Garavel, and we hope you enjoy every mile in your new vehicle!

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There is a great deal of solid professionalism here, and I am grateful to have worked with each of the people involved with my leasing process. I feel genuinely lucky this dealership is in my area!

There is a great deal of solid professionalism here, and I am grateful to have worked with each of the people involved with my leasing process. I feel genuinely lucky this dealership is in my area!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about our team and leasing process. We appreciate your feedback and are glad to be part of your community at Garavel Subaru.

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Excellent experience all around! Everything was clear and above board. Would highly recommend Garavel Subaru!

Excellent experience all around! Everything was clear and above board. Would highly recommend Garavel Subaru!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Garavel Subaru. We appreciate your positive feedback about your experience.

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