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Garavel Subaru

(7,050 reviews)
Visit Garavel Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,050 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

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It truly was a pleasure working with the staff at

It truly was a pleasure working with the staff at Garavel. We had a few problems getting the funds together to purchase our Crosstrek, their patience was greatly appreciated. I would highly recommend Garavel Subaru to all my friends and family.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're happy our team was able to assist you with your Crosstrek purchase. Thank you for your kind words and recommending Garavel Subaru. Wishing you all the best on the road ahead.

I had a great experience with a purchase from Stephen at

I had a great experience with a purchase from Stephen at Garavel, my dad has bought a car with him, and I bought my first car with him. Stephen took great care of both of us and was super helpful in the process. It was very nice that he took extra care when explaining everything, he was transparent throughout the sales process, and he was very easy to work with. They gave us both a great deal + experience, I would definitely recommend Stephen and Garavel to friends and family in the future.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Garavel Subaru. It's wonderful to hear our team provided such great support and transparency during your purchase. We appreciate your recommendation and wish you safe travels in your new vehicle.

Professional, courteous and easy to deal with.

Professional, courteous and easy to deal with. Reliable and their cars are well worth the money.

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind words about Garavel Subaru. We're glad you had a great experience with our cars and team.

Thank you so much for making the process of buying a used

Thank you so much for making the process of buying a used car so easy. Dave was awesome and very kind.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Glad to hear the process was easy for you at Garavel Subaru. Our team appreciates your feedback.

Exceptional experience throughout the entire process.

Exceptional experience throughout the entire process. Michele and Tom were outstanding. I would highly recommend Garavel Subaru. Thank You!

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Garavel Subaru. Glad our team made such a positive impact on your experience. Wishing you many happy miles ahead.

Michele was professional, honest and on top of

Michele was professional, honest and on top of everything. She is easy to work with and knows her stuff! A+ Highly recommend.

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  • Overall experience 5.0
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Dealer response

We're pleased to hear you had a great experience with our team at Garavel Subaru. Thank you for the recommendation and your feedback.

I rarely write reviews, but my experience with Garavel

I rarely write reviews, but my experience with Garavel Subaru was so frustrating and disappointing that I feel compelled to warn others. From start to finish, the communication from this dealership was abysmal. Calls and emails routinely went unanswered, and when I did get a response, it was often vague, rushed, or dismissive. At no point did I feel like a valued customer — instead, I felt like an inconvenience. My salesperson, Rudy, was polite but seemed to know less about the vehicles than most customers. It was difficult to get clear, informed answers, and I often had to do my own research to understand key features and differences between models. To make matters worse, I was upsold on warranty add-ons at the end of the process — products that were presented as offering comprehensive coverage, including protection for failed electronics. Unfortunately, this turned out to be misleading. When issues arose, I learned the warranty didn’t actually cover what was promised. This felt deceptive and left me with a costly plan that offered little real value. I’ve been so frustrated with this experience that I’ve begun drafting emails to Senator Blumenthal’s office regarding what I believe is price gouging and misrepresentation in auto warranty sales. When I reached out to Subaru of America for help, I received minimal support. They either couldn’t or wouldn’t intervene, and their lack of follow-through made it clear that customer satisfaction ends the moment you leave the showroom.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Chase, we’re sorry that you had a disappointing experience. According to our records, you bought your Subaru in 2022. The keys are packed with a lot of technology including immobilizers to make sure they can’t be counterfeited and paired with your vehicle. Because you said your key was dropped and damaged by you, that is not something the warranty would cover. Chase, we also see that you created duplicate accounts to make duplicate reviews. We prefer you would go elsewhere. Thank you.

Joe was very patient and efficient.

Joe was very patient and efficient. I had a great experience, very professional, knowledgeable and helpful. Very happy with my car and experience. Great service! and everyone seems to work like a team. Made the process easier to deal with. Would recommend!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your positive experience. At Garavel Subaru, we pride ourselves on creating a smooth process and having a supportive team. We're glad you're happy with both your car and our service.

Joe was great to work with, he is knowledgeable and

Joe was great to work with, he is knowledgeable and professional. I highly recommend him!

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  • Overall experience 5.0
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Dealer response

Thank you for your recommendation and feedback about our team. Garavel Subaru appreciates it and wishes you the best.

Great service; great deal; VERY professional team, across

Great service; great deal; VERY professional team, across the board!!! I highly recommend this dealership. 5 stars!!

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  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about Garavel Subaru. We're glad to hear you're satisfied with our team's professionalism and service!