Reviews
All the staff where great friendly and straight up with
All the staff where great friendly and straight up with you I had Michele as my consultant really lovely help me out a lot!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Chris! We are happy you had a positive experience. Enjoy your Subaru!
What a great experience!
What a great experience! I left my test drive with no doubts that I wanted the one I drove. Michele addressed my concerns like a pro! I’m very pleased and confident that I made the right choice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much! We're so happy you had a positive experience. Best wishes in your beautiful new Subaru!
Garavel Subaru dealer really aims to please.
Garavel Subaru dealer really aims to please. Everyone very professional and pleasant, especially Dave Novik
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Jane! We are happy you had a pleasant experience.
Dave is the absolute best.
Dave is the absolute best. He is endlessly patient, and even when he's super busy, he always made it seem like he had all the time in the world to answer my questions and soothe my anxieties. This was our second new Subaru purchase with Dave, and he actually remembered details from the first one two years ago when we came in this time! In general, Garavel is a great dealership -- everyone is really knowledgeable and friendly, and the space is gorgeous (loved working in the quiet room while my car was being serviced!). I recommend Dave and Garavel to everyone, and will definitely be back here when we need a new vehicle -- hopefully in many years!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us an awesome review. We are happy you had a positive experience with us. Best wishes in your new Subaru!
Out of the cars we’ve bought (this would be our fourth) &
Out of the cars we’ve bought (this would be our fourth) & all of the many dealerships we’ve been in, Garavel has been easily one of the top 3 (most others were terrible - high pressure or fighting for who would take the customer) No pressure salesmanship… While they can offer to drive with you for a test drive (if you don’t know the area), their default is to test drive the car on your own (again, no pressure). With good deals & a painless car buying process (other than having to part with hard earned cash 😀) & it’s all because of the some of the good people at Garavel. Dave, Teddy, Jose were all great to work with. Dave was especially easy to work with & took his time to make sure you were comfortable with what I was buying. Thanks again for our 3rd Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing a positive review! Congrats on your new Subaru Wilderness! We're happy you had a great experience. If you have questions, we're always here to help.
This is the second Subaru I have found with Dave and both
This is the second Subaru I have found with Dave and both experiences have been excellent. He really listened to what I was looking for and made sure I got exactly the vehicle I needed and wanted. There was no rush in the process, only thoughtful consideration and respect for the client. The service team is courteous and thorough. Excellent experience all around and I highly recommend Dave when you are in the market for a new or leased car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the positive review. If you have any questions that come up with your new Subaru, we're always happy to assist.
Thank you Michele for the great customer service.
Thank you Michele for the great customer service. She made the entire process very quick and easy from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your positive review! We're happy you had a pleasant experience. If you have any questions about your Subaru, we're always here to help.
Thank you Chris for the great service.
Thank you Chris for the great service. We will definitely let our friends know about you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Harry, thank you so much! We hope you love your new Subaru. We're always happy to help if you have questions.
I had a wonderful experience at Garavel Subaru!
I had a wonderful experience at Garavel Subaru! Dave was such a big help and made getting my first leased car a breeze.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Morgan, thank you for the 5-star review! We hope you love your new Subaru. If you have any questions, please let us know.
All the staff is attentive and helpful every step of the
All the staff is attentive and helpful every step of the way ... Thank you so much
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much! We hope you love your Subaru!
I just leased a Subaru Outback from Garavel Subaru.
I just leased a Subaru Outback from Garavel Subaru. It was the third or fourth time I have done so. Dave Novik was my salesperson and he made the process easy and efficient. Everyone I dealt with was very helpful and explained each step in detail.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review! Enjoy your new Outback! 🎉
We had a wonderful experience working with Gary in
We had a wonderful experience working with Gary in purchasing a Subaru Crosstrek. Unlike competitors, we were never pressured into buying quickly. Also all costs were explained so the purchase transaction was smooth. Once we made the decision we had the new car within hours! And Gary was very patient explaining how the new car worked and all of its features.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much! If you have any questions about tour new Subaru, we're happy to help!
I had an excellent experience with Gary as my
I had an excellent experience with Gary as my representative at Garavel Subaru. He and his team did an outstanding job of explaining the vehicle I purchased and preparing the documentation in a timely manner, all with a high degree of courtesy and professionalism. In addition, their new dealership is beautiful and spotless--- as nice or nicer than any other dealership I have been in. Garavel Subaru gets my highest recommendation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much, Joe! We are thrilled you had an excellent experience. We truly appreciate your recommendation too!
Rafael was very helpful and friendly.
Rafael was very helpful and friendly. The team did there best to meet my needs.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much! We appreciate it!
Everyone at Garavel Subaru was kind, gracious, friendly
Everyone at Garavel Subaru was kind, gracious, friendly and patient. I would recommend them to anyone wishing to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this amazing review! If you have any questions about your new Subaru, we're more than happy to assist.
It was a pleasure meeting Rudy Sookraj during my new
It was a pleasure meeting Rudy Sookraj during my new Subaru and trade in purchase. He provided professional service, was very attentive to my needs, and efficiently facilitated the completion of the necessary paperwork. The process was stress-free. Also, the new dealership has a nice look and is very comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us a 5-star review! We are so glad that you had a stress-free experience. If you have any questions, we're always happy to assist.
Rudy was great!
Rudy was great! Very helpful and knowledgable. Made the process very easy. Nice new, clean dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much, Peter! 😊 Enjoy your Subaru!
The dealership is beautiful/spotless.
The dealership is beautiful/spotless. The staff is friendly, personable and professional. Teddy the Sales Mgr and Chris our salesman were excellent in helping us buy our first Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for sharing a 5-star review with us! We hope you love your Subaru...welcome to the Subaru family!
I had a great experience at Garavel.
I had a great experience at Garavel. Everyone was very helpful and friendly. I specially appreciate Dave, Ted and Tom for their knowledge and patience explaining the whole process to me. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to leave us a 5-star review! 😊 Best wishes in your new Subaru.
Salesman was the BEST Byeong!
Salesman was the BEST Byeong!!! By far, was a pleasure working with him during the pirchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much!
Great experience with Joe!
Great experience with Joe! Helped with insurance process and very patient when testing out multiple cars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the 5-star review! Hope you love your Subaru!
I am very familiar with Subaru as I purchased my first
I am very familiar with Subaru as I purchased my first Crosstrek in 2017 and was thrilled with the car. With this new purchase, I have gifted that car in very good condition to my son. I am quite pleased with this stunning new blue Crosstrek and am getting used to the new features. My sales person, Rudy Sookraj was excellent. He advised my son and me on the quality maintenance we would receive at Garavel Subaru on both automobiles … and I love the attention and clarity they bring to my whole process. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing a positive review with us! We are so happy you had a 5-star experience with the team. Best wishes in your Crosstrek!
Friendly and cooperative especially sale person byeong
Friendly and cooperative especially sale person byeong Chen was excellent who answered all my question and helped me through the process. Manager Jose was also good
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing a positive review with us! 😀
Very thoughtful and caring in working with our family!
Very thoughtful and caring in working with our family! Amazing customer service and took the time to review the car with my son on a separate visit.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the kind 5-star review, Melissa! Best of luck with the new Subaru. 😊
Dave Novik gave me excellent service, I got the car I
Dave Novik gave me excellent service, I got the car I wanted, Excellent customer service, thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Paloma, thanks for sharing a lovely review with us. We're happy you had an excellent experience!
I had a great experience with Dave and the whole team at
I had a great experience with Dave and the whole team at Garavel Subaru. They were kind, transparent and honest and the Impreza is beyond my expectations! They do a great job detailing it before you buy it as well. I would 100% recommend Dave and Garavel Subaru and wouldn’t hesitate to buy a new or used car there in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the awesome review. We truly appreciate the recommendation too! If you have any questions about your vehicle that come up, we're happy to assist you.
Great experience buying our Crosstrek at Garavel Subaru
Great experience buying our Crosstrek at Garavel Subaru last week. We were looking to trade our 2016 Crosstrek with over 112,000 miles and loved it so much we knew we wanted another. Our salesperson Rafael was the best! He was knowledgeable, friendly and took a no pressure approach. I would not hesitate to recommend both Rafael and Garavel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the 5-star review. We're happy you had a positive experience with our team. Safe driving in your new Subaru! 🎉
Dave was incredibly helpful!
Dave was incredibly helpful! He made the process enjoyable and easy. The first car we had hoped to purchase was bought while we took our time thinking about it. Dave quickly came up with other options that fit perfectly. He was able to find an even better car for our needs at a fantastic price and made it so easy and comfortable. Had been to a couple of other dealerships in the area and felt very pressured into purchase something, not with Dave and Garavel! Thanks Dave!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much, Neil! We're pleased you had an easy and enjoyable experience with us. If you have any questions about your Subaru, we're always happy to assist.
Top of the line dealership!
Top of the line dealership! Excellent salespeople, beautiful facility. Although I was there to purchase a used car, I was treated the same as a new car buyer. The sale person. (Gary) met me in the showroom not some used car lot outback. I appreciate that very much. The pricing on their used cars were fair and comparable to other dealerships
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome 5-star review! If you need anything, please don't hesitate to reach out to us. Thanks again!
Thank you, Dave, for the wonderful experience purchasing
Thank you, Dave, for the wonderful experience purchasing my car! I was very indecisive about purchasing the car but Dave was so patient with me. He made sure he answered all my questions, and I felt very comfortable, no pressure at all. He even took the time to go over the different specs on my new car! I 100% recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate this kind review! We're here if you have any questions. Enjoy your new Subaru. 😊
Everyone was very friendly.
Everyone was very friendly. Dave was my salesman who made my Used Car buying process comfortable. Introduced me around dealership should I need any future contact.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Enjoy your new ride! Thank you for sharing a positive review with us!
Thank you to Joe for a wonderful buying experience!
Thank you to Joe for a wonderful buying experience! You made the process so easy for us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Enjoy your Subaru! We appreciate the kind review. 😊
Very pleasant people at this dealership, and Michele Dall
Very pleasant people at this dealership, and Michele Dall was particularly helpful, patient and informative with all my questions. Jose Vargas was also very thorough in explaining the various extended warranty packages available. Everyone I met made me feel comfortable as a new Subaru owner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the lovely review. Hope you enjoy your new Subaru! We're here if you have any questions. 😊
Michele did a great job at making me feel welcomed at
Michele did a great job at making me feel welcomed at Garavel Subaru. She was great at communication and very reliable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the awesome review. Hope you enjoy your new Subaru!
I highly recommend Chris Scarlett to anyone who’s
I highly recommend Chris Scarlett to anyone who’s wondering about purchasing a Subaru or have any questions in mind. He’s definitely the guy you want. He makes you feel comfortable and takes you through all the steps to get your dream car. Thanks Chris
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi David! Thanks so much for sharing a positive review with us. We're so happy you found your dream car. If you have any questions or need anything, please know that we're here and happy to help.
This 2025 Subaru is at least the 4th car I've leased with
This 2025 Subaru is at least the 4th car I've leased with Chris at Garavel Subaru. Thank you for a great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Heather, thank you so much! We're happy you had a great experience. Thanks for being part of the Subaru family!
Byeong Cheon is fantastic, super trustworthy and goes
Byeong Cheon is fantastic, super trustworthy and goes above and beyond (sales). Ask for him. 5 stars for Byeong. Unfortunately his business/finance colleagues who do the registrations and payment I would call the 'business preventors'. They are not organized, keep you waiting for hours, and discover issues at the last minute which they could/should have flagged days earlier, and their whole process is completely non-transparent. But Byeong is the best!.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello! It is clear that our finance team fell short of expectations in both organization and transparency, and I deeply regret any inconvenience this has caused. We understand that discovering issues at the last minute can be incredibly frustrating, and it is certainly not the level of service we aim to provide.
Had a very positive experience at Garavel Subaru.
Had a very positive experience at Garavel Subaru. Michele Dall was very friendly and responsive. Highly recommed to anybody. The hole staff was great especially Michele.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind review! Wishing you the best with your vehicle. If you have any questions, please don't hesitate to reach out.
Had an awesome experience at Garavel Subaru in Norwalk,
Had an awesome experience at Garavel Subaru in Norwalk, CT. Dave, the salesman, was super patient, answered all my questions, and even stayed after hours to walk me through all the features of my new car. He made sure I found the perfect vehicle, and I couldn’t be happier. Highly recommend both Garavel and Dave if you’re shopping for a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Beau, thanks for sharing a 5-star review with us! We're happy you had a positive experience and all of your questions were answered. Enjoy your new Subaru!
This is my third Subaru from Dave.
This is my third Subaru from Dave. He is responsive, reliable and dependable. Easy to deal with and he obviously knows a lot about Subarus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the awesome review and for being a part of the Subaru family! We hope you enjoy your beautiful Subaru!