Skip to main content

Garavel Subaru

(7,050 reviews)
Visit Garavel Subaru
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(7,050 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garavel Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

Very friendly and informative, a good experience.

Very friendly and informative, a good experience. Would recommend the dealership to others. Appreciated being introduced to each department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! Thank you for sharing a positive review with us. We're so happy you enjoyed the dealership tour. Best of luck in your new Forester! 😀

We got our 3rd Subaru from Dave.

We got our 3rd Subaru from Dave. He is great and we’d use him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you had a positive experience at Garavel Subaru. Best of luck with your new Subaru!

EVERY aspect of dealing with Dave Novik and the ENTIRE

EVERY aspect of dealing with Dave Novik and the ENTIRE crew at Garavel Subaru was outstanding. I have NO reservations regarding a recommendation to ALL family and friends regarding this dealership...!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Cornell! Your review means a lot to us, and we're happy you had a nice experience with the team. If you have any questions, we're always around to help!

I’m always treated with respect and dignity when I engage

I’m always treated with respect and dignity when I engage with the sales department as well as the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind review! 😀

Gary was great throughout the process: knowledgeable,

Gary was great throughout the process: knowledgeable, courteous and effective. It was a pleasure working with him. Thanks Gary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing a positive review with us! Enjoy your Subaru. 🎉

Gary was the best to work with.

Gary was the best to work with. Very smooth process. Would highly recommend. Great dealership. Love my new crosstrek

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Megan, thanks for sharing a positive review with us! Best wishes in your new Crosstrek. 😀

I've been a Garavel customer for more than ten years -

I've been a Garavel customer for more than ten years - third sale working with Dave. He is thoughtful, patient, and professional. Thank you, Dave.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer for over 10 years! We appreciate the kind review and wish you all the best with your new Subaru. If you have any questions, we're happy to help!

Dave was great to work with - he made the process quick

Dave was great to work with - he made the process quick and easy! Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing a great review with us! If you have any questions, we're happy to help.

I had the pleasure of working with Michele Dall at

I had the pleasure of working with Michele Dall at Garavel Subaru. She was delightful and so helpful. I am a return customer at Garavel. I drove a 2016 Impreza from Garavel until it was totaled in a rear-end collision And now I just purchased 2024 Crosstrek Sport. Love it!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sonia, enjoy your beautiful Crosstrek! We're here if you have any questions!

My dealer was very helpful in assessing my needs and

My dealer was very helpful in assessing my needs and confiding me the best deal. Garavel was professional and offered me impeccable service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing a kind review with us! We wish you all the best with your new Subaru.

Michele was excellent and straightforward, my experience

Michele was excellent and straightforward, my experience was entirely positive. Would recommend anyone to buy from Michele.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review. We're here if you have any questions. Best of luck with your new Subaru!

We love our new car!

We love our new car!! Thank you Dave! You’re the best! You took care of us, answered all our questions and went above and beyond to make sure we were happy at the end of the day! And we appreciate Jose V, for working with us, making the whole process a smooth one! If you want a great experience at a car dealership, go see Dave at Garavel Subaru in Norwalk!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We're so pleased you had a positive experience with our Garavel team members.

Just purchased my second Subaru Impreza.

Just purchased my second Subaru Impreza. The first one lasted me for 20 years. Joe Wiatrzyk is a pleasure to work with and I have always been happy with the service at Garavel Subaru. And, their waiting room is lovely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! Wishing you all the best with your new Impreza.

Working with Rudy and the rest of the team was a great

Working with Rudy and the rest of the team was a great experience, everyone did a really nice job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Julian, thanks for the 5-star review!

Thanks to Rudy Sookraj and the entire team at Garavel

Thanks to Rudy Sookraj and the entire team at Garavel Suburu for an easy, uncomplicated car buying experience. I would certainly recommend working with Garavel for all your Suburu needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We are so happy you had a positive experience.

Rafael was great!

Rafael was great! This was our best dealership experience ever! I can’t wait to drive my new crosstrek

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! Hope you are loving your new Crosstrek!

Customer oriented.

Customer oriented. Our return to purchase our second Outback was seamless. We returned especially to work with Dave Novik.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We wish you all the best with your Outback! 🚗

Working with Chris was easy.

Working with Chris was easy. He helped me all the way until I purchased my car. He is prompt, honest and reliable. I recommend working with him. Thank you Chris!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this fantastic review! We also appreciate your recommendation!

Dave, thanks for the amazing VIP service!

Dave, thanks for the amazing VIP service! Really appreciate the dealership tour seeing each department. Thanks for taking so much time to show me and my husband how the car works! 10/10!!! Thanks to Tom in Finance for explaining all the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing a positive review with us! Glad you loved the dealership tour too!

We had a great experience buying a car at Garavel Subaru!

We had a great experience buying a car at Garavel Subaru! Joseph Wiatrzyk was excellent to work with. Joe was very responsive in terms of answering questions and getting back to us in a timely manner. I would definitely recommend Garavel Subaru as a great dealership to buy a car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Chris, thanks for the awesome review. Best of luck with your Nissan! Here to help if you have any questions!

Easy, quick and thorough transaction.

Easy, quick and thorough transaction. The overall experience was great and Michelle was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Armand, thanks for this great review! Enjoy your new Subaru! 🎉🚗

Professional dealership, fair people, and excellent

Professional dealership, fair people, and excellent service department. Lots of cars to select and fair prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review! We're happy you had an excellent experience with Garavel.

Gary Baumann of Garavel Subaru was a pleasure to work

Gary Baumann of Garavel Subaru was a pleasure to work with when purchasing my “new-to-me” Crosstrek, even to staying late to accommodate my son-in-law and me when we were stuck in traffic on our way from Hartford to pick up the car. I would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Judy, thanks so much! We're happy you had a 5-star experience. P.S. thank you for the recommendation too!

This place is very convenient, the people are honest and

This place is very convenient, the people are honest and helpful. The process is fast and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate this review! Enjoy your new Subaru! 🎉🚗

Pleasant atmosphere, staff was friendly and

Pleasant atmosphere, staff was friendly and knowledgeable. Clean and professional. We liked the idea of np meeting the members of all the departments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate this review, and we're happy you liked our dealership tour, meeting all of our departments. Enjoy your new Subaru! 🎉🚗

Rudy was very easy to work with and ultimately gave us a

Rudy was very easy to work with and ultimately gave us a very reasonable offer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Enjoy your new Subaru! 🎉🚗

Michele Dall was a dream to work with when looking at

Michele Dall was a dream to work with when looking at buying a Crosstrek. Knew the answers to all my questions and provided excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind review! If any questions pop up, we're more than happy to help!

We had a great buying experience with Gary.

We had a great buying experience with Gary. He was easy to work with and gave straightforward explanations and advice. You can feel confident that he'll be honest and won't give any 'xx'. I recommend working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

David, we appreciate this kind review! Best wishes with your Subaru! 🚙

Gary was personable and knowledgeable.

Gary was personable and knowledgeable. He understood what I was looking for in features etc and was able to help me find the perfect car for me - My family are subaru car drivers... I havent had one in about 25 yrs! I'm now officially a subaru crosstrek driver and Gary found me the perfect car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ronni, we appreciate the kind review!! Hope you're loving your new Subaru!

Joe is incredibly responsive, found what I wanted

Joe is incredibly responsive, found what I wanted quickly, and closed on the transaction weeks before anticipated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! Hope you're loving your new Subaru!

We had a great car buying experience!

We had a great car buying experience! Stephen was excellent!! He’s very knowledgeable and made the experience very easy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Shane, thanks for the positive 5-star review! We are happy you had a nice car-buying experience. Enjoy your Subaru!

I just bought my Subaru Crosstrek.

I just bought my Subaru Crosstrek. My sales associate Stephen, was very helpful in explaining the price differences and the financial availabilities. He also made sure that when I drove away I was very familiar with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We hope you're loving your new Crosstrek! If you have any questions, we're happy to help!

Garavel Subaru is the best dealership as we are proud to

Garavel Subaru is the best dealership as we are proud to have purchased at least 4 Subaru’s from them. They are always kind, supportive, accommodating , fair , listen to our needs and a joy to work with every time we see them. We love and support them and will continue to service our Forester at Garavel Subaru. When the time comes we will purchase another Subaru and look forward to seeing our friends. It’s such an easy process buying a car and that’s why we keep going back. It’s true Garavel Subaru welcomes you into the Subaru Family. Grade : A+ . A job well done. Thank You. Sue and Joanne

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sue and Joanne, we're so happy you had a pleasant experience with us. We appreciate you being loyal customers for years. Best of luck in your new Subaru Forester!

Consumer response

Thank You so much as this is our 5th Subaru from Garavel. We enjoyed our visit and driving home with our new 2025 Forester. The improvements / upgrades are amazing and we love them. Everyone was so helpful from Dave to Jose as well as meeting the guys in the service dept. We’ll see you soon as Garavel Subaru in Norwalk makes you feel like family. All the Best , Sue and Joanne

excellent service, very polite, professional, and

excellent service, very polite, professional, and knowledgeable. A pleasure to work with Gary in purchasing my new Ascent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review. Best of luck in your new Ascent!

Thank you Dave Novik & Garavel Subaru for an easy

Thank you Dave Novik & Garavel Subaru for an easy car-buying experience. I appreciated the Subaru car choices that Dave showed me of pre-owned or new vehicles. Dave and the Garavel team also made financing hassle-free and easy. I am enjoying my new Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Matthew! Congrats on your new Subaru!

Joe our Sale representative was friendly, knowledgeable,

Joe our Sale representative was friendly, knowledgeable, and efficient. We our extremely happy with our Subaru Outback

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! Best wishes in your Outback!

Dave Novik understands customers’ needs and attentively

Dave Novik understands customers’ needs and attentively works to satisfy them with the right vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the 5-star review! Best wishes in your new Subaru!

I am grateful to have had Joe as my sales person.

I am grateful to have had Joe as my sales person. He was friendly, informative and very helpful in reviewing all the features of my new Subaru Forester Wilderness vehicle. Jose in the finance was also good. I look forward to working with the Garavel team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate the positive review. Enjoy the new Subaru Forester Wilderness. 🎉

Stephen was extremely helpful in my search for a used

Stephen was extremely helpful in my search for a used car. Even though my initial searches turned up non-Subarus, he made sure to focus on my needs without the typical sales "pressure". Realizing that a used Forester was perfect for my needs, Stephen was able to get me into the car quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Roberto, thanks for the glowing review. We're happy you had a nice experience and found the perfect Subaru!

Dave was very knowledgeable, professional and friendly.

Dave was very knowledgeable, professional and friendly. He was even more helpful introducing me to all the on board technology in my new Subaru! Overall, I had a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! Enjoy the new Subaru!