McGrath City Honda

I had a very excellent car buying experience for my first brand new car. Marcus, went above and beyond and didn't everything he could to help me get the best deal. I highly recommend going to Mcgrath City Hyundai and asking for Marcus. I will be back in the future to purchase another vehicle

Excited to look into getting a newer Honda Odyssey I went to local dealer near by residence. Salesman was helpful in early stages providing a reason to move forward and test drive cars and consider possible trade in. Salesman was eager to get deal done but noticed some hesitation on providing amount of trade in. When approached on trade in amount I was disappointed with amount, but more alarmed to be told to not get emotional as my van was only "METAL". In response to salesman I notified him how quick they are to lock in a sale of a vehicle and not refer to it as metal. I refuse to work or get any of my vehicles serviced there any longer. Unfortunately I pass by this dealer in my neighborhood often. Salesman did not try to work with Sales Manager to see how we could work towards the sale of a car. I left without purchasing a vehicle. Very disappointed to say I submitted my complaint online and have yet to be contacted. Unfortunate to have salesman so eager to make the sale not realizing how he lacks customer service skills and could gain a better approach by more development/training to handle crucial conversations.

We purchased a Santa Fe Sport and worked with Robert Gil. He provided us with great detail about the car and worked with us to figure out what best fits our needs.