McGrath City Honda

4.4
(1,881 reviews)
Visit McGrath City Honda
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–8:00pm 6:00am–7:00pm
Saturday 9:00am–6:00pm 6:00am–6:00pm
Sunday Closed Closed

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (877) 398-8299 (877) 398-8299
Used (888) 316-6411 (888) 316-6411
Service (877) 276-9288 (877) 276-9288

Inventory

See all 171 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since December 2006.
We know you have a choice when you choose your automobile dealer. So our goal is to EARN YOUR BUSINESS every time you step into our dealership.
The McGrath Family has over 60 years of car experience. Our secret is that after all these years we still take it one satisfied customer at a time. For over four generations from sales to service your complete satisfaction is our number one priority.
When You Do The Math You'll Choose McGrath

Service center

Phone number (877) 276-9288

Service hours

Monday
6:00am–7:00pm
Tuesday
6:00am–7:00pm
Wednesday
6:00am–7:00pm
Thursday
6:00am–7:00pm
Friday
6:00am–7:00pm
Saturday
6:00am–6:00pm
Sunday
Closed

Reviews

4.4
(1,881 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Another amazing experience purchasing a Honda from

Another amazing experience purchasing a Honda from McGrath City Honda. This time a 2024 Honda Ridgeline. Special thanks sales team Ray and Marcus and everyone involved for making it happen. Thank You. I’m rating my experience at A++. Nice facility, good coffee and Wi-Fi. Friendly, knowledgeable and always willing to help staff in all departments. Like the commercial says “ When you do the math you will choose McGrath “ but remember to ask for Ray and Marcus at sales when purchasing your next new Honda.

5.0

Another amazing experience purchasing a Honda from

Another amazing experience purchasing a Honda from McGrath City Honda. This time a 2024 Honda Ridgeline. Special thanks sales team Ray and Marcus and everyone involved for making it happen. Thank You. I’m rating my experience at A++. Nice facility, good coffee and Wi-Fi. Friendly, knowledgeable and always willing to help staff in all departments. Like the commercial says “ When you do the math you will choose McGrath “ but remember to ask for Ray and Marcus at sales when purchasing your next new Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're thrilled to hear about your amazing experience purchasing a 2024 Honda Ridgeline! Ray, Marcus, and our entire sales team are dedicated to ensuring every customer has a seamless and enjoyable experience! Thank you for your kind words and for recognizing the efforts of our team across all departments! The McGrath City Honda family looks forward to serving you for years to come!

Show full review
2.0

Service is worse: takes longer, increased waiting time,

Service is worse: takes longer, increased waiting time, they don’t wash the car, they don’t provide courtesy transportation as before. Very disappointing after 7 plus years of being a customer

2.0

Service is worse: takes longer, increased waiting time,

Service is worse: takes longer, increased waiting time, they don’t wash the car, they don’t provide courtesy transportation as before. Very disappointing after 7 plus years of being a customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Elena, our team is sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon!

Show full review
5.0

My car was repaired in a timely manner.

My car was repaired in a timely manner. Also I was grateful to get a ride to and from home since I was unable to obtain one. Please with the repair on my car.

5.0

My car was repaired in a timely manner.

My car was repaired in a timely manner. Also I was grateful to get a ride to and from home since I was unable to obtain one. Please with the repair on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Sonny, we're thrilled to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your kind words! Your support means the world! The McGrath City Honda family looks forward to serving you for years to come!

Show full review
5.0

I have been a customer for the past 25 years .

I have been a customer for the past 25 years . Great service on all fronts, I will continue to be a customer.

5.0

I have been a customer for the past 25 years .

I have been a customer for the past 25 years . Great service on all fronts, I will continue to be a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, your kind words never fail to make our team members smile from ear to ear! We appreciate your loyalty and support dearly! The McGrath City Honda family looks forward to serving you for years to come!

Show full review
5.0

Humbert in Service had me in and out of service quickly,

Humbert in Service had me in and out of service quickly, efficiently and satisfied. Very fast customer service!

5.0

Humbert in Service had me in and out of service quickly,

Humbert in Service had me in and out of service quickly, efficiently and satisfied. Very fast customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our team is delighted to hear about your excellent five star rating during your last visit with us! We appreciate you being able to share your feedback, as well as your kind words! Your support and loyalty mean the world! The McGrath City Honda family looks forward to serving you for years to come!

Show full review
5.0

Marcus Lozano was outstanding.

Marcus Lozano was outstanding. Extremely knowledgeable. Kind and Empathetic. The finance department worked with me. I would recommend the dealership and especially Marcus.

5.0

Marcus Lozano was outstanding.

Marcus Lozano was outstanding. Extremely knowledgeable. Kind and Empathetic. The finance department worked with me. I would recommend the dealership and especially Marcus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're thrilled to hear about your excellent five star rating during your last visit with our team and services! We appreciate you being able to share your feedback, as well as your kind words! Your support and loyalty mean the world! The McGrath City Honda family looks forward to serving you for years to come!

Show full review
1.0

This service department is the worst!

This service department is the worst! ALFONSO RODRIGUEZ is a thief! My mother took her vehicle, a 2023, for a recall and oil change. ALFONSO took advantage of the language barrier and charged her when she wasn't suppose to be charge a penny for any of this. He added charges to her bill without her consent. I called the location to speak to JEREMY SANCHEZ and it's been two days and still haven't heard back from him. STAY AWAY FROM THIS LOCATION THEY ONLY CARE ABOUT MAKING MONEY IN THEIR OWN POCKETS AND NOT IN THE BEST INTEREST OF THE CUSTOMER! I spoke to ALFONSO and he lied and said she had agreed which she didn't. He was the one who tried to charge her the entire process when he knows he wasn’t suppose to. This isn’t the first time they try to charge her when she should not pay anything for 2 years! Worst location to visit please stay away. I will be filing a formal complaint! Update: 2/13/24 I waited over 24 hours for a call from the Sales manager JEREMY and now also the General Manager LUIS and I have not heard back. It seems as though sales stats are more important than the customer service they offer. They really do not care whatsoever about the customers nor the service they provide. PLEASE AVOID THIS PLACE AT ALL COST!

1.0

This service department is the worst!

This service department is the worst! ALFONSO RODRIGUEZ is a thief! My mother took her vehicle, a 2023, for a recall and oil change. ALFONSO took advantage of the language barrier and charged her when she wasn't suppose to be charge a penny for any of this. He added charges to her bill without her consent. I called the location to speak to JEREMY SANCHEZ and it's been two days and still haven't heard back from him. STAY AWAY FROM THIS LOCATION THEY ONLY CARE ABOUT MAKING MONEY IN THEIR OWN POCKETS AND NOT IN THE BEST INTEREST OF THE CUSTOMER! I spoke to ALFONSO and he lied and said she had agreed which she didn't. He was the one who tried to charge her the entire process when he knows he wasn’t suppose to. This isn’t the first time they try to charge her when she should not pay anything for 2 years! Worst location to visit please stay away. I will be filing a formal complaint! Update: 2/13/24 I waited over 24 hours for a call from the Sales manager JEREMY and now also the General Manager LUIS and I have not heard back. It seems as though sales stats are more important than the customer service they offer. They really do not care whatsoever about the customers nor the service they provide. PLEASE AVOID THIS PLACE AT ALL COST!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mariela, we're sincerely sorry that you didn't get to experience our normal McGrath five star standard during your last visit! Our team deeply cares about every detail, big or small. Please reach out to Dana Grande to discuss the situation further, DGrande@mcgrathcity.com 773-836-3904. McGrath City Honda looks forward to hearing from you soon!

Show full review
5.0

Perfect experience with Marcus Lozano, highly recommend!

Perfect experience with Marcus Lozano, highly recommend! Very helpful, knowledgeable and kind the entire way through.

5.0

Perfect experience with Marcus Lozano, highly recommend!

Perfect experience with Marcus Lozano, highly recommend! Very helpful, knowledgeable and kind the entire way through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're delighted to have received your five star rating regarding your last visit with our team and services! Especially when working with Marcus, he's the absolute best! The McGrath City Honda family looks forward to your next visit with us soon!

Show full review
5.0

I had my CR-V regular maintenance completed this week.

I had my CR-V regular maintenance completed this week. Excellent service from start to finish. The bill was higher than I expected but I guess everything costs more nowadays.

5.0

I had my CR-V regular maintenance completed this week.

I had my CR-V regular maintenance completed this week. Excellent service from start to finish. The bill was higher than I expected but I guess everything costs more nowadays.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we're extremely glad to hear about your five star experience with our team and services! We appreciate you being able to take the time to share your feedback! The McGrath City Honda family looks forward to your next visit with us soon!

Show full review
5.0

Had a great experience buying a Ridgeline.

Had a great experience buying a Ridgeline. Marcus in sales is a solid guy who knows his stuff. Would definitely recommend.

5.0

Had a great experience buying a Ridgeline.

Had a great experience buying a Ridgeline. Marcus in sales is a solid guy who knows his stuff. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Greg, we're thrilled to hear about your five star experience with our team and services during your last visit! Especially when working directly with Marcus, as well as the rest of our fantastic team members! Your kind words mean the world! The McGrath City Honda family looks forward to your next visit with us soon!

Show full review
See all 1880 reviews