McGrath City Honda

Had a pleasant experience, Juan answered all my questions and made me feel comfortable with my purchase. The wait was a bit long, I believe I spent about 5 hours at this dealership. But overall I was happy with my purchase.

I had an outstanding service advser, and received excellent and timely service. Will definitely return to this dealer.

I would ask for Yesenia when you get there. She was a professional, very fast and will go the extra mile for you. Easy to work with.

No Stars – Extremely Disappointed with Service I had a very poor experience at McGrath City Honda regarding a simple side mirror repair. When I arrived at the service area, I was ignored for a while before finally being acknowledged. Jonathan, the service advisor, gave me an instant quote without even taking a proper look at the mirror — he didn’t come within 5 feet of the car. His dismissive attitude and lack of professionalism were unacceptable. He seemed to think he could diagnose the issue without actually inspecting it, which is both careless and unprofessional. Based on this interaction, I wouldn’t trust him to handle something as basic as a paper clip, let alone my vehicle. Massively misquoted, poorly treated, and overall left with zero confidence in their service department. I won’t be returning and would caution others to be aware of this kind of treatment.

No Stars – Extremely Disappointed with Service I had a very poor experience at McGrath City Honda regarding a simple side mirror repair. When I arrived at the service area, I was ignored for a while before finally being acknowledged. Jonathan, the service advisor, gave me an instant quote without even taking a proper look at the mirror — he didn’t come within 5 feet of the car. His dismissive attitude and lack of professionalism were unacceptable. He seemed to think he could diagnose the issue without actually inspecting it, which is both careless and unprofessional. Based on this interaction, I wouldn’t trust him to handle something as basic as a paper clip, let alone my vehicle. Massively misquoted, poorly treated, and overall left with zero confidence in their service department. I won’t be returning and would caution others to be aware of this kind of treatment.

Jonathan was knowledgeable and a problem-solver!!! We really appreciate his thorough inspection and advice. He fixed our problem in one day and offered solutions that hadn’t even been considered before. He was a gem and a credit to McGrath City Honda!!!

Got a same day appointment on an emergency basis. Problem was solved. It was great service.

Just bought a new Honda CR-V from McGrath City Honda and my experience was excellent. Thank you for your great service Rob,Alex and Iryna it was a pleasure working with you.

Marcin is very knowledgeable and helpful to make the best decision for you. He wants you to have a great experience and for you to feel good about your choice. I would really recommend him to help you with anything regarding this dealership. I got a new 2025 and Marcin worked with us, thanks so much!

The man is rude and ignorant the way I was talk to my car was there for 3 1/2 hours for an oil change they also took it for they must’ve took it out for lunch cause there was 5 miles on the dashboard extra all the lights are on the dashboard. They said it was my job to take them off. I will never go back to McGrath Honda on Oak Park Avenue in grand Avenue again. My salesman was very nice, but the service department sucks in plain English English.