Reviews
Oil change
Ethan was great about letting me know what was going on with my vehicle and seeing if I? need anything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you for the great review. I am pleased to hear Ethan could provide you with a positive service visit. We hope to see you again in the future. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Average Service
Car not done when promised caused me to be late for another appointment. In future let customer know when there is a delay of having car being serviced.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Fast service , everybody there are pretty nice if they might not smile to you it?s onlh because they are all busy I can?t really complain about these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kateryna, thanks for the review. I'm happy to hear we could provide you with a quick service visit. See you next time! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great service
Jeremy provided good customer service and addressed all my questions. He provided me with a rebate and the oil change was a quick process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Izabela, we appreciate you taking a moment to leave this fantastic review! I will be sure to share your feedback with Jeremy. See you next time! Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great great great
Great overall experience. Sales team worked with me and followed up after the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking a moment to leave this excellent review, Mike. We hope to see you again soon. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
good service
I was able to come in without appointment and get the service done promptly. The customer service fellow was personable and clear in explaining the service schedule
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sara, thank you for the amazing review. I am happy to hear our service team could provide you with a quick and efficient service experience. Don't hesitate to contact us if we can assist you with anything else. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Thank you
All I can say is, Thank You!! I?m so happy with my new car and the team of great people that helped me finalize the deal. I was surprised how easy and transparent the whole sales process was and really couldn?t have imagined buying a car could be any easier. Not only did Infet a great deal on the car, McGrath gave me a year?s worth of complimentary oils changes and a tire rotation just for doing business with them. Unbelievable. I will definitely be back. See you all soon.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review and congratulations on your new vehicle! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
Great services
the personal is very friendly and professional. As soon as you get there you can feel they will do a great job for your vehicle
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wanda, thank you for the fantastic review. I am happy our team could provide you with a friendly and efficient service experience. Please let us know when we can assist you again. Take care! Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
HAPPY CUSTOMER
I NEVER EXPERIENCED CUSTOMER TREATMENT LIKE I HAVE FROM MY CAR SALESMAN DAVE K. HE TREATED ME THE UP MOST COURTESY GAVE ME MY RESPECT GAVE ME TIME TO SIT WITH MY HUSBAND TO TALK IT OUT NOT RUSHING US. THE DEAL WAS GREAT WE ARE HAPPY WILL RECOMMEND HIM TO FAMILY FRIENDS. I JUST LOVED THE EXPERIENCE @ MCGRATH THIS IS A 5STAR DEALERSHIP. THANK YOU DAVEK
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Andy, thank you for the fantastic review. We strive to provide our guests with 100% satisfaction and it is great to hear Dave could do just that. If you need anything else, please don't hesitate to contact us. Sincerely, Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager
good experience
Got what I wanted for a good price and got out quickly... everyone was polite. What I look for in a transaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback, Kevin. Please don't hesitate to contact us if you need anything else, be it service or sales. Mike Halloran, mikeh@mcgrathcity.com, (773) 889-3030 - General Manager