Aberdeen Chrysler Center

The sales person John was very good to work with and answered all of our questions.

My son saved up money for 2 years to purchase a vehicle. His dream vehicle came up on the "value lot". He purchased it with cash and within one week the head gasket went out leaving it undriveable 200 miles from home. The " car manager" said that it was our problem because we bought an "as is" vehicle. This is a horrible car dealership that I would NOT recommend even to my worst enemy. Please do not buy from this dealership, all they care about is money, they seriously don't care about people.

As what started as a very exciting experience in buying a "New" to us 2021 Toyota 4 Runner we were saddened by our ending relationship with Aberdeen Chrysler Dealership. We began looking for our dream car in nearby states and found we believed "The One! So we communicated with the dealership employees and were sent exterior and interior photos & videos. I thought this was a great service as we were a couple of states away. We were never told or shown that this vehicle had rust on the undercarriage. My husband spoke with Tony the manager asking for some sort of compensation for the rust. He then stated he needed to talk to the General Manager about this type of request. Well to no surprise our request was declined by the management. We are now stuck with the unnecessary expense of having to get the undercarriage scraped and undercoated to prevent the current rust from progressing any further. We had an employee of the body shop call us per Tony's request and tell us that this is" not uncommon for them to get rust on their vehicles and that he has to undercoat his yearly." He further stated, "that when they do the oil changes, they are used to seeing the rust so they didn't think anything about it". Tony texted my husband the next day and indicated that "it's not uncommon for the vehicles from the Northern climate to have issues like this and he is unable to help with our issue" Since we are from out of state we were unaware of this probability and we feel the Dealership was not forthcoming about the rust. They stated they sent over all the information, pictures, and video requested before delivery" I had asked Justin to send me a video at the very beginning of the process and he sent me a picture of the tire. However, another video was sent by someone other than Justin. Furthermore, we had to set up the delivery ourselves after we were told they could not deliver the vehicle, as promised by them and they "would drive it '" to us which I found out by calling them. Had I known sooner, I could have then set up transportation at the point and had it delivered sooner. I guess Buyer Beware if you are from out of state.

Fast, friendly service. Had the vehicle my wife wanted at a great price and I feel we got a great price for our trade in. 2nd vehicle we have bought from them and I would recommend this dealer to anyone.

Buyer beware! They claim they have a best prices in landslide, Maybe🤷‍♂️ But the damages on the car So big, That if you fix them all, you will be in up with a march higher price then if you bought from different place. A little tip to a dealer be fair to a customers if vehicles is damaged, count how much would it cost to fix it. Then jump from there not from a book prices

Buyer beware. I expected better from a dealership. We drove almost four hours. Took the car for a test drive and asked what things they knew that would need repair and they listed struts on back that would be a $700-$900 repair but wasn’t immediate. Price was good enough to take it. Bought Sold As Is because all of them seem to be at the $7000 price point. Got it home and had an oil leak which turned out to be an $4200 repair at a a Toyota dealership, along with a other repairs for $2300, $1600, and $1900. Have the car looked at by a trusted auto repair place before buying!

Had the car I wanted and gave me a great deal on my trade in. What more is there?

THE WORST! I was to be a co-signer for my nephew and the sales person, Justin Bell completely messed the whole transaction up without caring at all!! I live out of town and he made ME the owner and my nephew the co-signer. The title and everything was put in MY name and the dealership KNEW WHAT THEY WERE DOING but did not care to correct it! I ended up paying the entire car off immediately so my nephew can get the title and license taken care of and repay me. They screwed both of us on this deal and were 100% uncooperative to resolve any of it. I would never go to this small town, small minded dealership ever again and suggest no on else does either!

After a long conversation on a used vehicle we bought a 1st vehicle for my son. After 2 weeks the break line goes out on the vehicle while he was driving needless to say READ THE SMALL PRINT, because their contracts are pre -highlighted and they will tell you that they read the contract to you. That did not happen and i signed because who doesnt get through the paperwork as fast as they can. I was sold a complete lemon I guess my $4000 was more important than the safety of a human life or to make it right in anyway. I hope Toby knows what kind of business he owns and how careless it is to have his sales reps just say a vehicle is safe to just sell the vehicle. I've purchased 4 vehicles from them and will never go back. I will make it my personal mission to say how unreliable and unsafe there used vehicles are so no one has to go through this. I guess it doesn't matter having customer that keep coming back. It's all about the dollar.

John was extremely helpful in getting me trade-in numbers and was always quick to respond, i'll be going to him again in the future when i'm ready to buy my next vehicle!