Reviews
Wry friendly staff; nice atmosphere to be in. Went in to buy out a lease; ended up with a new vehicle
Wry friendly staff; nice atmosphere to be in. Went in to buy out a lease; ended up with a new vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great doing business with them! The owner really cares about his customers and taking care of anything that comes up!
Great doing business with them! The owner really cares about his customers and taking care of anything that comes up!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely Disappointed - Stay Away We bought a brand new 2025 Subaru with 0 miles on it. Less than 11 months later, we brought it in for its first inspection and were told we already needed new tires. That alone was shocking. But then they quoted us almost double what every other shop charges. When we asked how that’s even possible on a new vehicle, they didn’t offer any real explanation—just asked for proof of tire rotations and moved on. We expected better from a certified dealership. Instead, we felt pressured, dismissed, and upcharged. We’ll never use them again, and we strongly suggest you stay far away too.
Extremely Disappointed - Stay Away We bought a brand new 2025 Subaru with 0 miles on it. Less than 11 months later, we brought it in for its first inspection and were told we already needed new tires. That alone was shocking. But then they quoted us almost double what every other shop charges. When we asked how that’s even possible on a new vehicle, they didn’t offer any real explanation—just asked for proof of tire rotations and moved on. We expected better from a certified dealership. Instead, we felt pressured, dismissed, and upcharged. We’ll never use them again, and we strongly suggest you stay far away too.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Being an octogenarian I purchased a new 2022 Forrester at Evergreen in September 2022 mainly to assure reliable transportation living out in rural Maine. The sales people were very nice and attentive. But in January 2025 my garage kept low mileage (3000 + miles) Subaru would not start. Jason Williams assisted in getting Subaru road service to jump start the dead battery quickly. Within a few weeks the car wouldn't start again while setting in the garage again. This time Subaru road service carried it to Evergreen service Department. They charged the battery and said the problem is the lack of use and because of not driving it every day.
Being an octogenarian I purchased a new 2022 Forrester at Evergreen in September 2022 mainly to assure reliable transportation living out in rural Maine. The sales people were very nice and attentive. But in January 2025 my garage kept low mileage (3000 + miles) Subaru would not start. Jason Williams assisted in getting Subaru road service to jump start the dead battery quickly. Within a few weeks the car wouldn't start again while setting in the garage again. This time Subaru road service carried it to Evergreen service Department. They charged the battery and said the problem is the lack of use and because of not driving it every day.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Once I entered the door I encountered very friendly and pleasant staff. They promptly set me up with Lucas, a very personable salesman. He easily explained the whole process of purchasing my new Subaru and readily answered any questions about the whole process. This was a very smooth transaction and I look forward to doing business with them again and having my car serviced there.
Once I entered the door I encountered very friendly and pleasant staff. They promptly set me up with Lucas, a very personable salesman. He easily explained the whole process of purchasing my new Subaru and readily answered any questions about the whole process. This was a very smooth transaction and I look forward to doing business with them again and having my car serviced there.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Wonderful place with amazing people. Taylor True was simply wonderful to work with she made sure I got what I needed with what I wanted! Thank you for making my first time buying a brand new vehicle easy and fun!
Wonderful place with amazing people. Taylor True was simply wonderful to work with she made sure I got what I needed with what I wanted! Thank you for making my first time buying a brand new vehicle easy and fun!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, just wanted to update my previous review. Lou did call me and was able to get me the gift card that was promised. He also called again to find out if there was anything else that he could do. I understand the dealership was going thru a change in management. Evergreen Subaru has phenomenal prices that can not be beat anywhere. Barb wallace
Hi, just wanted to update my previous review. Lou did call me and was able to get me the gift card that was promised. He also called again to find out if there was anything else that he could do. I understand the dealership was going thru a change in management. Evergreen Subaru has phenomenal prices that can not be beat anywhere. Barb wallace
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
This dealership does not honor the Subaru Maintenence agreements if purchased from another Subaru dealer When the agreement clearly states that the agreement is valid at ANY authorized Subaru Dealer.
This dealership does not honor the Subaru Maintenence agreements if purchased from another Subaru dealer When the agreement clearly states that the agreement is valid at ANY authorized Subaru Dealer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Lack of knowledge in sales, poor trade in estimates, used vehicles are in dirty condition, watched a couple customers looking at a used Subaru was handed keys and a jump box to start the car well sale person stayed indoors, if you want customer service go to a better dealership this place is a joke.
Lack of knowledge in sales, poor trade in estimates, used vehicles are in dirty condition, watched a couple customers looking at a used Subaru was handed keys and a jump box to start the car well sale person stayed indoors, if you want customer service go to a better dealership this place is a joke.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Need to train sale staff better and need to replace sale manager or they will never make it as a dealership. Poor trade in values are due to too much overhead cost that trickles down to a potential customer
This was the VERY BEST car purchasing experience we have ever had!!! Brandon McKnight was our salesman and he walked us through everything! He was so patient and understanding. Jeff in finance was a really please to deal with! Christian saved the day by offering us the loaner until our new Forester got to the dealership, since our previous Forester was totaled in an accident. Every single person we encountered at Evergreen was friendly and ready to answer any questions we had. We look forward to continuing our relationship with Brandon and all the staff at Evergreen!!!
This was the VERY BEST car purchasing experience we have ever had!!! Brandon McKnight was our salesman and he walked us through everything! He was so patient and understanding. Jeff in finance was a really please to deal with! Christian saved the day by offering us the loaner until our new Forester got to the dealership, since our previous Forester was totaled in an accident. Every single person we encountered at Evergreen was friendly and ready to answer any questions we had. We look forward to continuing our relationship with Brandon and all the staff at Evergreen!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car