Reviews
Write a reviewjust be upfront!
i sold a vehicle to Evergreen and had to wait several weeks to receive the check. I was told several times that the check was already sent to it it's already on the way. The sale manager seem annoyed with me and finally explained the misinformation due to a covid break out. very poor and inaccurate communication!
just be upfront!
i sold a vehicle to Evergreen and had to wait several weeks to receive the check. I was told several times that the check was already sent to it it's already on the way. The sale manager seem annoyed with me and finally explained the misinformation due to a covid break out. very poor and inaccurate communication!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Top Notch Service in a Pinch!
I have to Thank Joel and Alexa for a job well done! I was traveling on work and didn't know the area. I called and stopped in unexpectedly and they really helped me out. I had tire trouble which they fixed for me. They did it quickly and without an appointment. I had all sorts of indicator lights flashing which they explained and fixed (from the tire issue). Can't say enough about the kindness, quickness, and even the price.
Top Notch Service in a Pinch!
I have to Thank Joel and Alexa for a job well done! I was traveling on work and didn't know the area. I called and stopped in unexpectedly and they really helped me out. I had tire trouble which they fixed for me. They did it quickly and without an appointment. I had all sorts of indicator lights flashing which they explained and fixed (from the tire issue). Can't say enough about the kindness, quickness, and even the price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisified Customer
Angie in Sales, Joel in Service, simply OUTSTANDING!! Professional and dedicated. Comfortable area in service refreshments available, but you will not wait that long as your car will be done!
Satisified Customer
Angie in Sales, Joel in Service, simply OUTSTANDING!! Professional and dedicated. Comfortable area in service refreshments available, but you will not wait that long as your car will be done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Internet sales
I am located in Illinois and found a used vehicle listed for sale listed on this platform located at this Subaru dealer. During inquiry I asked for additional photos (one picture listed) with the agent relaying via email that once they have more pictures that I would be notified. Three days later I get a notification that the vehicle was sold. Very unprofessional in my opinion in not supplying photos as promised when making an out of state purchase.
Internet sales
I am located in Illinois and found a used vehicle listed for sale listed on this platform located at this Subaru dealer. During inquiry I asked for additional photos (one picture listed) with the agent relaying via email that once they have more pictures that I would be notified. Three days later I get a notification that the vehicle was sold. Very unprofessional in my opinion in not supplying photos as promised when making an out of state purchase.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Pleasant salesman, great showroom
I found a car I was interested in on Evergreen Subaru's website, called the dealership and made an appointment to drive the car. The salesman, Greg, was pleasant, low-key and helpful. I drove the car home and they delivered my old car to my house the next day, part of their Lifetime Valet service, even though I live about 50 miles away.
Pleasant salesman, great showroom
I found a car I was interested in on Evergreen Subaru's website, called the dealership and made an appointment to drive the car. The salesman, Greg, was pleasant, low-key and helpful. I drove the car home and they delivered my old car to my house the next day, part of their Lifetime Valet service, even though I live about 50 miles away.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Subaru Forester purchase
Initiated contact on line and consumated on telephone. Friendly, helpful, up front folks to deal with. They even delivered my new car at no charge.
New Subaru Forester purchase
Initiated contact on line and consumated on telephone. Friendly, helpful, up front folks to deal with. They even delivered my new car at no charge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase