Mercedes-Benz of St. Clair Shores

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 8:00 PM

Mercedes-Benz of St. Clair Shores Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2011

Sales Department

...


Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.

Service Department
Our service department offers the best in automotive service to our customers. Our state-of-the-art facility features the most current diagnostic and repair equipment available and our highly skilled factory-trained technicians will deliver efficient, quality vehicle care.

"A member of the Prestige Automotive Group"

Service

Replace Brake Fluid

$79.95 and up*

Detailing

$129 and up*

Brake Inspection

$25

Air Filter Replacement

$89 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
150 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2019

    Great staff, Daniel kept us informed of all services that was being, work was done in a timely manner! You can really tell the difference in the drive... it rides like a new car

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 15, 2019

    Cleanliness, Timeliness and professionalism. Quality work by top notch technicians. I was greeted immediately upon my arrival and escorted to the customer... lounge.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Delisa, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don't hesitate to reach out to us f...or anything else. Thank you for choosing Mercedes Benz Of St Clair Shores's Service Department. Thank you, Prestige customer care - wecare@prestigeautomotive.com - (586) 758-1800

  • November 27, 2019

    The way I was treated and taken care of was excellent. Tim Kopec was my salesman and he was more than helpful for everything

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Thank you, Prestige customer care - wecare@prestigeautomotive.com - (586) 758-1800

  • 5.0 out of 5
    October 10, 2019

    All I have to do is call Dewey and tell him what I want. He will have several choices for me to pick from.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review, Ora! We really appreciate your business. Thank you, Prestige customer care - wecare@prestigeautomotive.com - (586)... 758-1800

  • 5.0 out of 5
    October 2, 2019

    Easy to schedule the appointment and the work was done in the time frame I was told. The waiting area is also comfortable.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take c...are! Thank you, Prestige customer care - wecare@prestigeautomotive.com - (586) 758-1800

  • 5.0 out of 5
    October 2, 2019

    Needed an appointment for a wheel issue before I went on a trip. They squeezed me in and took care of the issue so I could travel as planned.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Constance, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feed...back with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you, Prestige customer care - wecare@prestigeautomotive.com - (586) 758-1800

  • 5.0 out of 5
    October 2, 2019

    everyone there was the best in every way. perfect. i would definately come back and recommend to anyone very satisfied

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have... a great day. Thank you, Prestige customer care - wecare@prestigeautomotive.com - (586) 758-1800

  • 5.0 out of 5
    September 28, 2019

    representative was very professional and helpful. He came back and gave me an update on my car. When my car was repaired the representative explained... what was done to repair my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward t...o seeing you back again in the future. Take care! Thank you, Prestige customer care - wecare@prestigeautomotive.com - (586) 758-1800

  • 5.0 out of 5
    September 25, 2019

    Everything was perfect ...keep up the absolutely amazing service and sales performance of the entire #mbofscs team! I can't think of anything that could... have been improved upon.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great rating, Charles. We're pleased that everything went well for you. Thank you, Prestige customer care - wecare@prestigeautomotive.c...om - (586) 758-1800

  • 5.0 out of 5
    September 19, 2019

    Ken helped me out promptly with my issue. With no car available, he was able to have me driven home. Car was returned washed and good to go

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Thank you, Prestige customer c...are - wecare@prestigeautomotive.com - (586) 758-1800

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