Reviews
I trust my car to this dealership.
I trust my car to this dealership. They have always been honest and upfront on all my services. I appreciate them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you as well, JAML02REDDOG! Thank you for trusting us with your vehicle and for leaving us a five-star review. We love being of service anyway we can!
My vehicle was repaired by replacing a defective low
My vehicle was repaired by replacing a defective low pressure file pump. I am not happy with Toyota for not doing the replacement the first time the car broke down.. I do appreciate the work of the dealer to make my vehicle operational and restoring my feeling of safety while driving my RAV4 Hybrid.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Theehouse! Thank you for leaving a five-star review. It was our pleasure to care for your RAV4 — helping our customers feel safe in their vehicles is our top priority. Please let us know if we can help you with anything else!
Friendly, fast and very efficient.
Friendly, fast and very efficient.easy to work with. Grey job of taking care of me
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the five stars, nsnoderly! We appreciate your kind words and are glad you enjoyed your experience. It was our pleasure to care for your vehicle!
Les recomiendo a todos Landers Toyota NWA un buen
Les recomiendo a todos Landers Toyota NWA un buen servicio y muy amables todo el personal
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias por la recomendación, MGCHAVEZ37. Es un placer para nosotros brindarle un excelente servicio al cliente. ¡Apreciamos sus amables palabras y esperamos poder servirle nuevamente pronto!
Landers have always treated me very well, I will continue
Landers have always treated me very well, I will continue to take my vehicles there!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We always appreciate your business, Simon! We're happy to hear you enjoy our team and the top-notch service they provide. We look forward to seeing you next time!
Always great service great attitudes I've never had to
Always great service great attitudes I've never had to wait to long I love the donuts they serve from daylight donuts in Lowell Just an all around exceptional experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words, kimberdougl47! We are happy to hear you enjoy the service and amenities at our dealership. We look forward to seeing you next time!
They do good work i had my truck for 20 years it still
They do good work i had my truck for 20 years it still works. I don't make enough money to buy a new one until they lower the prices by 25 percent
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us a review, JFFORESTRY67! It's our pleasure to keep your truck on the road with high-quality service. We look forward to seeing you next time!
Fast, great service!
Fast, great service!! I went in for an oil change and front end alignment, and they had everything done in an hour!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five stars, Soxfanrpw! It was our pleasure to get you back on the road ASAP. Let us know if we can be of service again!
I used the Service Center at Landers Toyota for my oil
I used the Service Center at Landers Toyota for my oil change on my used car I purchased through them. I used online scheduling and chose to wait in the service center lobby. The service department is very efficient and communication was exceptional. I was there for maybe an hour at the most. They also checked my car for any maintenance or potential problems which I appreciate.I am very happy with the results of my visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving this five-star review, Joanie! We're so glad you found our service team to be fast and professional. We love providing our customers with exceptional care and we hope to serve you again soon!
First level costumer service acted like my truck being
First level costumer service acted like my truck being serviced was an inconvenience to them. Only after getting zero help and getting frustrated did the most simple service assistance start helping me. Every time I had a conversation with service center I would be mad until the service manager would call to explain issues. Once the truck was returned to me and my wife picked it up, service personnel asked if there were any questions. She asked questions and they were answered with I don’t know that. We ended up getting taken care of on every issue that came up but only after a service advisor would be minimally helpful or saying something unintelligent and acting like we were an inconvenience and an obstacle.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, Beau. Thank you for taking the time to share your recent experience with our service center. We understand how the challenges you faced during your visit would be frustrating. Our utmost priority is to provide exceptional customer service, and we apologize for falling short of your expectations. If there is anything we can do to make things right and earn back your business, please let us know. We would love another opportunity to provide you with the five-star service you deserve.