Reviews
My wife are grateful that Landers dealership gave us 2nd
My wife are grateful that Landers dealership gave us 2nd opportunity to re-establish our credit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Robert, thank you for sharing your 5-star experience! We're so glad we could provide you and your wife with the opportunity to re-establish your credit. We're here for you whenever you need us — thank you for choosing Landers!
You can count on Jaylen Montez's friendliness and
You can count on Jaylen Montez's friendliness and availability. He explained anything I needed. I was pleasantly surprised that he filled up the fuel tank before handing me the keys 😊 Thank you Jaylen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for giving Landers Toyota NWA your business and positive feedback, Marie!. We’re glad Jaylen filled up your new ride with gas and went the extra mile to give you a memorable experience!
Trenton was great to work with.
Trenton was great to work with. He took the time to answer all our questions and made sure we were taken care of through the entire buying process. I would definitely recommend Trenton and Landers Toyota to anyone looking to purchase a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us this wonderful five-star review! We truly appreciate your business and your kind words about Trenton. We’re thrilled he took the time to ensure you were comfortable during every step of the buying process.
After making an appt and driving there the service intake
After making an appt and driving there the service intake advisor Matthew G. told my wife there wasn’t an issue and sent her home. I took the 2024 pickup back and this Al sent it to the shop and there was absolutely a big problem. How can an intake person call my wife a liar and not even fully evaluate the vehicle at time of appt. This should never happen - Landers Toyota!! Took time off work drove to dealership to be told we aren’t going to evaluate your vehicle because there isn’t a problem. Fix the advisor!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We hate to hear about your experience with our dealership's service department. We understand how incredibly frustrating this must be. Thank you for speaking to our Service Director, Shawn, and we apologize again for this incident.
Shawn was amazing! He listened, empathy, and willing to take action!! Get more Shawn’s in your department!
Jaylen was very helpful.
Jaylen was very helpful. We purchased two vehicles from him in the span of two weeks. Great sales person and very knowledgeable. Would highly recommend working with him to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting us with your business. We are pleased to hear that Jaylen was a great part of your experience and that you became a repeat customer. On behalf of all of us at Landers Toyota NWA, congrats and safe travels!
Speedy process from decision to purchase.
Speedy process from decision to purchase. Salesman was knowledgeable and made us feel comfortable for sure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erika, we're happy to hear that your sales process with Landers Toyota NWA was smooth and easy. Thanks for the review!
Trenton did a great job, took great care of me, was a
Trenton did a great job, took great care of me, was a great communicator with text and calls!! He always kept me in the loop!! Thanks!! This is the second truck I have purchased from Landers Toyota!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us this wonderful review! We love to hear that Trenton provided you with a pleasant buying experience. We're truly honored to have earned your repeat business!
Trenton was great to work with!
Trenton was great to work with! We told him what we were looking for and he responded quickly with options. My husband and I actually both found our vehicles at Landers thanks to Trenton. He listened to our concerns and took good care of us. Would definitely call him again when looking for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review! We truly appreciate it as well as your business. We're so pleased to hear that Trenton was able to find you (and your husband!) the perfect vehicle all while making the buying process as easy and painless as possible! We're already looking forward to seeing you in for your first service appointment, but in the meantime, please do not hesitate to reach out if there's anything we can do for you! Happy driving!
It was a pleasure meeting and having Trenton sell me my
It was a pleasure meeting and having Trenton sell me my Camry today. He is an excellent sales person. His knowledge is impeccable! I will not think twice where I will if and when I decide to buy another Toyota. The drive was very much worth it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting us with your business and leaving us excellent feedback. We are pleased to hear Trenton got you in the perfect Camry. We appreciate you making the trip to Landers Toyota NWA!
The dealer had some good options in inventory for
The dealer had some good options in inventory for Tacomas. My salesman and the manager were helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
HogWinz22, thank you for trusting us with your business. We are pleased that our inventory had the truck you were looking for. On behalf of all of us at Landers Toyota NWA, congrats and safe travels!