Jacky Jones Ford-Lincoln

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Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

5.0
96 lifetime reviews.
  • Fast, Friendly and Folksy

    There was a time when all "hometown" dealerships treated their customers like old friends. I thought those days had gone, but Lori Boles and the t...

    Dealer Response

    Jim- Thank you for your kind comments and sharing your thoughts with the online community. Your review reflects our values and that "folksy" hosp...


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    There was a time when all "hometown" dealerships treated their customers like old friends. I thought those days had gone, but Lori Boles and the team at Jacky Jones in Sweetwater have restored my faith in the car buying experience. Having found a an extremely low-mileage but well-equipped Ford Edge on Cars.com, I was quickly contacted by Terry (one of the sales managers... yes, a sales manager was actually personally responding to an Internet inquiry). He put me in touch with Lori, who immediately called me and let me know that the very vehicle I was looking at was actually her own just-returned trade-in. She had very obviously taken exceptional care of this vehicle, and had it waiting for us the moment we arrived for a test drive. It was exactly what we were looking for. Lori and Kevin (one of the financial team) guided us through the entire sales process, from agreeing to a price to accessing a value for our trade-in to completing all of the required paperwork in less than 90 minutes. It was amazing to see an operation come together like clockwork, but without once making us feel like we were "just a customer." In short, if you live in east Tennessee -- heck, if you are just driving through on I-75 -- and you want the kind of customer service your parents received fifty years ago and you thought you'd never see again, take the drive to Sweetwater and let Lori, Terry, Kevin and the entire Jacky Jones team prove that a car buying experience can still be fast, friendly and with the kind of hospitality you deserve.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jim- Thank you for your kind comments and sharing your thoughts with the online community. Your review reflects our values and that "folksy" hospitality that we want every customer to experience at our dealership. Welcome to the Jacky Jones Ford Lincoln family!


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  • 2005 f250

    I recently worked at Jackie Jones. I really appreciate every woman. Especially mrs. Lori for helping me buy my vehicle. And Matt Plemons for maki...


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    I recently worked at Jackie Jones. I really appreciate every woman. Especially mrs. Lori for helping me buy my vehicle. And Matt Plemons for making a run.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • President Mccammon-Ammons-Click Funeral Home

    I could not have asked for anything better at Jacky Jones thanks Stanley.


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    I could not have asked for anything better at Jacky Jones thanks Stanley.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2007

Welcome to Jacky Jones Ford Lincoln! Located in Sweetwater, TN, Jacky Jones Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jacky Jones Ford Lincoln a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place. Contact us online for your No-Obligation Internet Price Quote from our Internet Department.

""BIG CITY SELECTIONS, SMALL TOWN PRICES""