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Jacky Jones Ford of Sweetwater

(708 reviews)
Visit Jacky Jones Ford of Sweetwater
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award

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New (423) 536-6070 (423) 536-6070
Used (423) 536-6071 (423) 536-6071
Service (423) 271-3509 (423) 271-3509

Inventory

See all 188 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2007.
Welcome to Jacky Jones Ford Lincoln! Located in Sweetwater TN Jacky Jones Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jacky Jones Ford Lincoln a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Contact us online for your No-Obligation Internet Price Quote from our Internet Department.
"BIG CITY SELECTIONS SMALL TOWN PRICES"

Service center

Phone number (423) 271-3509

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(708 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacky Jones Ford of Sweetwater from DealerRater.

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Great experience.

Great experience. One of the easiest car purchases of my life. Thank you Ray Simpson and Caren Bishop.

Great experience.

Great experience. One of the easiest car purchases of my life. Thank you Ray Simpson and Caren Bishop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Jacky Jones Ford gave me the most helpful and

Jacky Jones Ford gave me the most helpful and headache-free car buying experience I have ever had! I will not hesitate to recommend them!

Jacky Jones Ford gave me the most helpful and

Jacky Jones Ford gave me the most helpful and headache-free car buying experience I have ever had! I will not hesitate to recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had an excellent experience with the purchase of our

We had an excellent experience with the purchase of our truck. Ray Simpson’s knowledge and awesome customer service was what brought us back for our selection. Mike, in finance, made the experience wonderful. Thank you to everyone!

We had an excellent experience with the purchase of our

We had an excellent experience with the purchase of our truck. Ray Simpson’s knowledge and awesome customer service was what brought us back for our selection. Mike, in finance, made the experience wonderful. Thank you to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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From the first phone call to the numerous calls before

From the first phone call to the numerous calls before the purchase everything went as smoothly as you could've hoped for. Terry the sales manager to Mandy Devine our sales person to the finance department and EVERYONE we encountered, This is the best dealership we have ever traded with. All were exceptional and we can't say enough about how helpful and knowledgeable Mandy was. Let me also mention that in every aspect this is a no pressure non pushy organization. We drove 3 hours to purchase this Bronco and would probably do it again the next time we trade.

From the first phone call to the numerous calls before

From the first phone call to the numerous calls before the purchase everything went as smoothly as you could've hoped for. Terry the sales manager to Mandy Devine our sales person to the finance department and EVERYONE we encountered, This is the best dealership we have ever traded with. All were exceptional and we can't say enough about how helpful and knowledgeable Mandy was. Let me also mention that in every aspect this is a no pressure non pushy organization. We drove 3 hours to purchase this Bronco and would probably do it again the next time we trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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A great place to buy a truck.

A great place to buy a truck. No pressure and Mandi Devine was great. She was very helpful and easy to deal with.

A great place to buy a truck.

A great place to buy a truck. No pressure and Mandi Devine was great. She was very helpful and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Mandy did a great job representing you company.

Mandy did a great job representing you company. The transaction was handled in short order. After dealing with two other dealers I definitely preferred working with her and Jacky Jones. I wouldn't hesitate recommending a friend. Thanks Gerald I.

Mandy did a great job representing you company.

Mandy did a great job representing you company. The transaction was handled in short order. After dealing with two other dealers I definitely preferred working with her and Jacky Jones. I wouldn't hesitate recommending a friend. Thanks Gerald I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Ray and Caren were very helpful and friendly.

Ray and Caren were very helpful and friendly. No high pressure sales tactics. I'll be back to buy here.

Ray and Caren were very helpful and friendly.

Ray and Caren were very helpful and friendly. No high pressure sales tactics. I'll be back to buy here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had great service from being greeted as we entered the

We had great service from being greeted as we entered the lot. Our sales person Nate listened to what we were looking for and didn't try to sell us something we wasn't looking for. The financial department was also no pressure.

We had great service from being greeted as we entered the

We had great service from being greeted as we entered the lot. Our sales person Nate listened to what we were looking for and didn't try to sell us something we wasn't looking for. The financial department was also no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales lady(Kathleen) was very nice and very helpful.

Sales lady(Kathleen) was very nice and very helpful. Everyone was pleasant and easy to work with. Look forward to having my vehicle serviced there too.

Sales lady(Kathleen) was very nice and very helpful.

Sales lady(Kathleen) was very nice and very helpful. Everyone was pleasant and easy to work with. Look forward to having my vehicle serviced there too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just want to thank my MOM-(Sales Consultant Mandi Devine)

Just want to thank my MOM-(Sales Consultant Mandi Devine) for finding the perfect vehicle for me that she purchased. It has everything I wanted, at a great price. I would recommend Jacky Jones Ford and Mandi Devine/Caren-finance for your next vehicle purchase. Find her at www.dot.cards/mandidevine

Just want to thank my MOM-(Sales Consultant Mandi Devine)

Just want to thank my MOM-(Sales Consultant Mandi Devine) for finding the perfect vehicle for me that she purchased. It has everything I wanted, at a great price. I would recommend Jacky Jones Ford and Mandi Devine/Caren-finance for your next vehicle purchase. Find her at www.dot.cards/mandidevine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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