Jacky Jones Ford of Sweetwater

Sales lady(Kathleen) was very nice and very helpful. Everyone was pleasant and easy to work with. Look forward to having my vehicle serviced there too.

Just want to thank my MOM-(Sales Consultant Mandi Devine) for finding the perfect vehicle for me that she purchased. It has everything I wanted, at a great price. I would recommend Jacky Jones Ford and Mandi Devine/Caren-finance for your next vehicle purchase. Find her at www.dot.cards/mandidevine

Mandi Devine at Jacky Jones Ford in Sweetwater, TN earned our trust while working diligently to help us get the Bronco Sport we wanted and kept us informed through out the pre-purchase period. On pick up day Mandi and Mike were courteous, and very professional. Best dealership experience in 50 years. We will recommend Mandi and Jacky Jones to our friends and family.

Outstanding customer service and my vehicle was delivered as well and everything was explained to me on use and care. I am beyond grateful and would not hesitate to use Jacky Jones again!

I drove six hours from Alabama to purchase my new F-250 from Jacky Jones Ford, and it was worth every mile! I discovered them by chance while searching for trucks online, but it was the exceptional personal service from Josee Weese that truly set them apart from the experience I had with my local Ford dealerships. When I learned they did not have the exact model I wanted, Josee and Terry Mills, the Sales Manager, went above and beyond to locate it for me. They found the perfect match: the right color, the right model, and the 5th wheel upgrade I needed. It was like finding a needle in a haystack, but they made it happen. When I arrived a week later to pick up my truck, Josee wasn’t available that day, but Austin Anderson stepped in and provided the same outstanding care and expertise. He answered all my technical questions about the truck after I had driven it home. He even sent me a short video to explain. I can’t praise Josee and Austin enough for their dedication and professionalism. They both deserve a raise for their exceptional service!

I drove six hours from Alabama to purchase my new F-250 from Jacky Jones Ford, and it was worth every mile! I discovered them by chance while searching for trucks online, but it was the exceptional personal service from Josee Weese that truly set them apart from the experience I had with my local Ford dealerships. When I learned they did not have the exact model I wanted, Josee and Terry Mills, the Sales Manager, went above and beyond to locate it for me. They found the perfect match: the right color, the right model, and the 5th wheel upgrade I needed. It was like finding a needle in a haystack, but they made it happen. When I arrived a week later to pick up my truck, Josee wasn’t available that day, but Austin Anderson stepped in and provided the same outstanding care and expertise. He answered all my technical questions about the truck after I had driven it home. He even sent me a short video to explain. I can’t praise Josee and Austin enough for their dedication and professionalism. They both deserve a raise for their exceptional service!

I recently purchased my first vehicle this past weekend, and the experience was nothing short of exceptional. From the moment I inquired online to the day I drove off the lot, Josee Weese was an incredible sales agent. She was attentive, informative, and genuinely helpful—never once trying to upsell or push anything unnecessary. Her kindness and professionalism made the entire process smooth and enjoyable. What made it even more special was how she truly shared in my excitement, making my first car purchase a memorable and stress-free experience. After finalizing the details with Josee, we worked with Caren in the financing department. She was equally fantastic, taking the time to explain all of the available packages in a clear and straightforward manner. She also made the paperwork process incredibly simple and stress-free. While waiting for the ceramic coat protector to be applied, we had the chance to grab a bite at Bradley's Pitt BBQ and Grill, which was a nice touch to round out the experience. Overall, I couldn’t have asked for a better first car-buying experience. The team was professional, accommodating, and just as excited as I was, making the process seamless from start to finish. Highly recommend!

I had the best experience buying my car at Jacky Jones! Caren and Mandy were both wonderful to work with! I highly recommend them for you car needs!

Austin at Jacky Jones made a difficult and stressful situation much easier to navigate! The process was much easier than I had hoped for and I was able to walk away with a car I was happy with and not just one I could live with.

All staff were incredibly nice and knowledgeable. Answered all of my questions and more. Mandi Devine was my salesperson. Highly recommend