Reviews
Great staff and not overwhelming
Robert and the entire staff were great and I never felt pressured during the entire process. They have a large inventory and prices are very reasonable. I have no complaints and would definitely recommend this location to everyone.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Never again
We were a repeated customer and came to buy a third car but we were treated so poorly. I was in the automotive industry for years and I never saw a dealership that treated their customer so bad. They had no interest on working with me and made me waste my time 2 times. They were super nice on the phone to try to get me to come in and was I was there they were totally different. Stay away
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful Sales Experience!
When we went to Orlando Hyundai, we knew exactly what we wanted, up to the color and the features of the 2013 Santa Fe. That being said, Joel insisted on taking us for a test drive and showed us features about the vehicle that were unknown to us. We bought the car on Christmas Eve, and I know he stayed late to help us. He also spent well over an hour with me later in the week, to make sure I knew everything about the car we had just purchased. He was so wonderful to work with. If you are planning to purchase a Hyundai, we recommend Orlando Hyundai and Joel Himmel!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
Have purchased two vehicles here in the last year. Both were positive buying experiences and the vehicles have been excellent. Highly recommend salesperson Suzie Clark.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am trying to buy a $35,000 Azera and after test driving...
I am trying to buy a $35,000 Azera and after test driving the car which I had to push the sales person because he was busy, the manager told me to go online to the website and build my car and I will get my price. He pulled it up on the office computer but could not print it out. He never even bothered to write it down for me, so I gave no clue what the price would be. It was the worst experience and I had just come from the Kia dealership across the street comparing cars and they were wonderful.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Very Good Car Experience
I did research on line and was given a quote pretty quickly. Suzie C. was my salesperson and she was the best. She didn't pressure me and let me decide what I wanted to look for and answered my questions without any hassle or pressure. I am very satisifed with the used car I chose.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ms Douglas demonstrated excellent customer service; is...
Ms Douglas demonstrated excellent customer service; is extremely professional, courteous, friendly, and knowledgeable providing thorough information concerning my vehicle purchase. Certainly would recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Wow! Experience
Orlando Hyundai makes it easy for you to get the car you need, want and can afford. Suzie Clark goes out of her way to give you the best deal for you and also to attend to your needs. She listens to you and then acts based on what you want and can actually afford. Kim Nugent will also go out of her way to make things easy for you. I really recommend this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Used car buyers beware
Steer clear of this dealer, they have high fees and do nothing to earn them. Issue: Would not let me take car on highway for test ride. Held trade in key back during negotiations- this is Coercion. Would not replace leaking headlight. Dirty cabin air filter Unfortunately I bought a car from this dealer and should have walked off.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Cliff helped me purchase the car of my dreams. For once...
Cliff helped me purchase the car of my dreams. For once in my life I am happy with the vehicle I am driving and have received SO many compliments about my CAR!! I will be back to see Cliff next year to purchase my husband's car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car