Reviews
Write a reviewPoor pre-sale inspections
Purchased a Ford Edge at a high price. In fairness it was at the height of used cars. 2 weeks and $3500.00 later I've got a gas guzzler that the dash lights up like a pinball machine and goes into gear or gets stuck in gear at random. Needs another 5K to be reliable. Nope. Do not trust their "inspection". Have it inspected and save a nightmare or skip this B lot.
Poor pre-sale inspections
Purchased a Ford Edge at a high price. In fairness it was at the height of used cars. 2 weeks and $3500.00 later I've got a gas guzzler that the dash lights up like a pinball machine and goes into gear or gets stuck in gear at random. Needs another 5K to be reliable. Nope. Do not trust their "inspection". Have it inspected and save a nightmare or skip this B lot.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Great purchase experience
Out standing. Experience very knowledgeable of vehicles.and they did a complete inspection of the vehicle notice that there were Rusty brakes parts so they changed them before I Toke over car and order the new hubcaps for the vehicle vehicle was cleaned and they stand behind the products that they sell I was there when someone came in with the complaint and they they took care of it very professional and like I said they stand behind their product would definitely recommend other vehicles for sale. said in the future if needed and parts or repair the help by dealers discount.asked about some place to put in a auto start system. Recommended a service place that he trusts so I'll definitely be checking them out shortly appreciated the service and a professionalism it was a outstanding experience thank you.
Great purchase experience
Out standing. Experience very knowledgeable of vehicles.and they did a complete inspection of the vehicle notice that there were Rusty brakes parts so they changed them before I Toke over car and order the new hubcaps for the vehicle vehicle was cleaned and they stand behind the products that they sell I was there when someone came in with the complaint and they they took care of it very professional and like I said they stand behind their product would definitely recommend other vehicles for sale. said in the future if needed and parts or repair the help by dealers discount.asked about some place to put in a auto start system. Recommended a service place that he trusts so I'll definitely be checking them out shortly appreciated the service and a professionalism it was a outstanding experience thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First Car Purchase
Great experience as a first-time car buyer! A nice family-owned business, they really seemed to care about you finding a good car. In a great area to test drive
First Car Purchase
Great experience as a first-time car buyer! A nice family-owned business, they really seemed to care about you finding a good car. In a great area to test drive
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
car buyer
Great experience. Mike knows his stuff about cars and Maria handled the paper work like a pro. They both really care about people, even after the sale. Need a car? Go see the good folks at Grimaldi Auto.
car buyer
Great experience. Mike knows his stuff about cars and Maria handled the paper work like a pro. They both really care about people, even after the sale. Need a car? Go see the good folks at Grimaldi Auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't Buy From Them
I purchased a Chevy Cruze in June 2019 and have taken the car in twice due to the engine light within 4 weeks. At this point I have spent over 1,000 dollars in repairs. I do not believe they inspected the car properly before it was sold. I will never buy from this dealer again. I also discourage others from purchasing cars from them.
Don't Buy From Them
I purchased a Chevy Cruze in June 2019 and have taken the car in twice due to the engine light within 4 weeks. At this point I have spent over 1,000 dollars in repairs. I do not believe they inspected the car properly before it was sold. I will never buy from this dealer again. I also discourage others from purchasing cars from them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchaser
Deborah was proficient in the loan application process and Marie was very pleasant and helpful after the purchase. Good overall experience. Had to ask to fill tank , only 1/4 full.
Purchaser
Deborah was proficient in the loan application process and Marie was very pleasant and helpful after the purchase. Good overall experience. Had to ask to fill tank , only 1/4 full.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Blown headgasket! Avoid them at all costs!
Was sold a car with a blown head gasket. Problem WAS HIDDEN by a fresh oil change. Avoid this place because it's a gamble if your car is in the conditionas it is presented. Sales person went on and on about all the inspections the car had received and how it had passed them all.
Blown headgasket! Avoid them at all costs!
Was sold a car with a blown head gasket. Problem WAS HIDDEN by a fresh oil change. Avoid this place because it's a gamble if your car is in the conditionas it is presented. Sales person went on and on about all the inspections the car had received and how it had passed them all.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am pretty sure this is Ron. I'm very sorry to hear about the issues you are having with your car. As mentioned on other sites it is a procedure at Grimaldi Auto Sales for a vehicle to go through an independent mechanical inspection (outside licensed mechanic not affiliated with Grimaldi Auto Sales Inc.) prior to us offering it for sale. We offer Service Contracts (also referred to as warranties) for purchase. We also offer to all of our customers to take the vehicle and have it inspected by a mechanic of their choice within a reasonable distance. You took us up on that and had the vehicle inspected prior to purchase. With all that said, it does not sound like it was good experience for you. Ron, please call me. Richard Grimaldi
Fast, friendly, and great experience.
I was in the market for a used car. Found Grimaldi Auto online and Deb got me in a very nice SUV within one day. Very saitisfiednwith my vehicle and the customer service I received. Tasha
Fast, friendly, and great experience.
I was in the market for a used car. Found Grimaldi Auto online and Deb got me in a very nice SUV within one day. Very saitisfiednwith my vehicle and the customer service I received. Tasha
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, very friendly staff
I bought the Chrysler 200 C just today, the staff services were great! they are very friendly and easy going. They got clean cars. You would love to check out their cars! I would highly recommend it for anyone!
Great service, very friendly staff
I bought the Chrysler 200 C just today, the staff services were great! they are very friendly and easy going. They got clean cars. You would love to check out their cars! I would highly recommend it for anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Truly great!!
Great experience with Rick and the gang! Very helpful in every way. Great people, first, and great business people, second. Was actually a great experience with Grimaldi, and I've not always had that when car shopping. They had a bunch of low mileage cars on the lot, but we came 60 miles for one we spotted on the internet. Thank you Rick!! We love our Honda Element.
Truly great!!
Great experience with Rick and the gang! Very helpful in every way. Great people, first, and great business people, second. Was actually a great experience with Grimaldi, and I've not always had that when car shopping. They had a bunch of low mileage cars on the lot, but we came 60 miles for one we spotted on the internet. Thank you Rick!! We love our Honda Element.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dave very much for the review. Reviews/ your thoughts are very important to us. I'm very happy we were able to meet and exceed your expectations. Please keep us in your thoughts for any future needs or wants.