Reviews
My experience was great my service guy Terrell did an
My experience was great my service guy Terrell did an awesome job. They found the issue I was having and fix it so I?m very happy thank you.
My experience was great my service guy Terrell did an
My experience was great my service guy Terrell did an awesome job. They found the issue I was having and fix it so I?m very happy thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we're happy you found our staff to be so supportive during your experience here at Victory Chevrolet, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience.
I had a great experience. Everyone was very helpful and friendly. The process went by very fast and smoothly. Would come again for future purchases.
I had a great experience.
I had a great experience. Everyone was very helpful and friendly. The process went by very fast and smoothly. Would come again for future purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Samantha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was another wonderful experience, getting my vehicle
It was another wonderful experience, getting my vehicle serviced @ Victory Chevrolet! I was greeted in a professional yet personable way and my car was attended to within minutes of my appointment time.
It was another wonderful experience, getting my vehicle
It was another wonderful experience, getting my vehicle serviced @ Victory Chevrolet! I was greeted in a professional yet personable way and my car was attended to within minutes of my appointment time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
I cannot express enough gratitude for the outstanding
I cannot express enough gratitude for the outstanding service we received from Blake Bridges, the Service Manager at Victory Chevrolet. Our recent road trip from Florida to North Carolina took an unexpected turn when our vehicle broke down, leaving us stranded. From the moment we contacted Victory Chevrolet, Blake was instrumental in getting our vehicle diagnosed and repaired with incredible speed and efficiency. He understood the urgency of our situation, being far from home, and went above and beyond to ensure we were back on the road as quickly as possible. His communication was excellent, keeping us informed every step of the way and easing our worries. Blake's professionalism, empathy, and dedication to customer service are truly exceptional. If you're looking for a service manager who genuinely cares and delivers top-notch results, look no further than Blake Bridges at Victory Chevrolet. He deserves every one of these five stars and more!
I cannot express enough gratitude for the outstanding
I cannot express enough gratitude for the outstanding service we received from Blake Bridges, the Service Manager at Victory Chevrolet. Our recent road trip from Florida to North Carolina took an unexpected turn when our vehicle broke down, leaving us stranded. From the moment we contacted Victory Chevrolet, Blake was instrumental in getting our vehicle diagnosed and repaired with incredible speed and efficiency. He understood the urgency of our situation, being far from home, and went above and beyond to ensure we were back on the road as quickly as possible. His communication was excellent, keeping us informed every step of the way and easing our worries. Blake's professionalism, empathy, and dedication to customer service are truly exceptional. If you're looking for a service manager who genuinely cares and delivers top-notch results, look no further than Blake Bridges at Victory Chevrolet. He deserves every one of these five stars and more!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy you found our staff to be so supportive during your experience here at Victory Chevrolet, LLC. We sincerely value your business and look forward to your next visit!
Gerry was awesome got a great deal on a beautiful used
Gerry was awesome got a great deal on a beautiful used car. They were the cheapest around with less miles and more options. I?m glad I got to build our relationship and Will but my next car their for sure!
Gerry was awesome got a great deal on a beautiful used
Gerry was awesome got a great deal on a beautiful used car. They were the cheapest around with less miles and more options. I?m glad I got to build our relationship and Will but my next car their for sure!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FALSE Advertisement.
FALSE Advertisement. We went to purchase a car from Victory, price advertised was $21,500. We drove about 90 minutes to get there and was ready to purchase the car at that price with tax and license. Once we showed up at the dealer they added $899 for Dealer Fee and $1700 for oil changes and to repair minor dents for one year. This brought the price up $24,099 almost $2600 more. We said we did not want the oil change for a year (about a $100 value) was not worth it. We could live wit the Dealer fee though it is high compared to other dealer. They would not take it off the $1700 and no were was this advertised as part of the cost of the vehicle. So BUYER BEWARE, lesson learned, call ahead and ask the final price out the door before you drive to the dealer.
FALSE Advertisement.
FALSE Advertisement. We went to purchase a car from Victory, price advertised was $21,500. We drove about 90 minutes to get there and was ready to purchase the car at that price with tax and license. Once we showed up at the dealer they added $899 for Dealer Fee and $1700 for oil changes and to repair minor dents for one year. This brought the price up $24,099 almost $2600 more. We said we did not want the oil change for a year (about a $100 value) was not worth it. We could live wit the Dealer fee though it is high compared to other dealer. They would not take it off the $1700 and no were was this advertised as part of the cost of the vehicle. So BUYER BEWARE, lesson learned, call ahead and ask the final price out the door before you drive to the dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (866) 770-9938 to discuss your concerns, as your satisfaction is of utmost importance to us.
Excellent service and attention to details from Terrell.
Excellent service and attention to details from Terrell. My truck was taken in right away and returned promptly. this is my go to dealership because of their professionalism and courtesy.
Excellent service and attention to details from Terrell.
Excellent service and attention to details from Terrell. My truck was taken in right away and returned promptly. this is my go to dealership because of their professionalism and courtesy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Victory Chevrolet, LLC and we hope to see you again soon!
The entire process from the initial online and email
The entire process from the initial online and email correspondence to the meeting and buying process with Gerry and Mike was very smooth and pleasant.
The entire process from the initial online and email
The entire process from the initial online and email correspondence to the meeting and buying process with Gerry and Mike was very smooth and pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very nice ,friendly, and good manners,by all the
Very nice ,friendly, and good manners,by all the employees and the facility was very clean and welcoming.
Very nice ,friendly, and good manners,by all the
Very nice ,friendly, and good manners,by all the employees and the facility was very clean and welcoming.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Katrina, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I recently purchased a used vehicle from Victory
I recently purchased a used vehicle from Victory Chevrolet and my experience, unfortunately, was marred by a significant issue: a faulty battery. The battery was dead, requiring a jump start before I could even leave the lot. While I understand used cars can have unexpected problems, I would have expected a dealership to ensure the vehicle was in a roadworthy condition before selling it. The dealership simply dismissed it as a minor inconvenience. However, two weeks later, the battery died completely and needed to be replaced. The salesman tried to blame me for the dead battery-victim shaming. I was subjected to a series of run-arounds and poor customer service. My calls went unanswered, and I was given conflicting information. It became clear that the dealership had no intention of addressing my concerns. They failed to identify and address a critical issue before selling the vehicle, leaving me to deal with the inconvenience and expense of a faulty battery. I would strongly advise potential buyers to be mindful or possibly seek alternative dealership that treats you fairly & makes customer satisfaction a PRIORITY.
I recently purchased a used vehicle from Victory
I recently purchased a used vehicle from Victory Chevrolet and my experience, unfortunately, was marred by a significant issue: a faulty battery. The battery was dead, requiring a jump start before I could even leave the lot. While I understand used cars can have unexpected problems, I would have expected a dealership to ensure the vehicle was in a roadworthy condition before selling it. The dealership simply dismissed it as a minor inconvenience. However, two weeks later, the battery died completely and needed to be replaced. The salesman tried to blame me for the dead battery-victim shaming. I was subjected to a series of run-arounds and poor customer service. My calls went unanswered, and I was given conflicting information. It became clear that the dealership had no intention of addressing my concerns. They failed to identify and address a critical issue before selling the vehicle, leaving me to deal with the inconvenience and expense of a faulty battery. I would strongly advise potential buyers to be mindful or possibly seek alternative dealership that treats you fairly & makes customer satisfaction a PRIORITY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
