Victory Chevrolet

Worst customer service experience to date! My husband and I were seriously considering purchasing a car from Victory Chevrolet. However, both the salesman... and financing specialist's actions and treatment of us ensured that we would, in fact, NEVER purchase ANYTHING from Victory Chevrolet EVER! A condensed list of our horrible experience: -The car we originally went to inquire about wasn't even available on the lot. It was in their "storage" location, and we would need to return another day. -Both cars that we did test drive had ZERO gas in them. Our test drive of both vehicles involved a stop at the gas station down the street. Hard to get the feel for a car when majority of your test drive is you sitting in a gas station parking lot while the salesman pumps gas. -Prices online are different that what is actually listed on the car's windshield. -Mileage online is NEVER updated. Minimal mileage added due to test driving? No big deal. However, the car we wanted had +4,000 miles on it compared to what was listed online. That's more than a couple of test drives... -The salesman never told us the actual price of the car. Nor did he ask if we were trading a car in. Nor did he tell us our financing options. He simply slapped a bill of sale in front of us and told us to "return with a check." -After telling him was wanted to trade in and hear our financing options, I was only offered $500 for my truly $1,000-$1,200 trade-in. -The salesman told us NOTHING was negotiable: not the price, not the trade-in value, not any of the fees. -The financial specialist was my *favorite* part of the whole experience. Trying to haggle in any way that I could, I told him we were within $20 of what we wanted to spend per month. His response? "Start packing your lunch...maybe cut out the Starbucks runs..." Unprofessional. Arrogant. Assuming. I've never been more furious. DO NOT BUY A CAR FROM VICTORY.

I was serviced quickly and treated with the utmost respect.

After being in a very bad accident and having my car totaled Victory Chevrolet made the whole experience a little easier to deal with. This is my fourth... vehicle in 5 years. Jaime in finance is not only a professional but a top notch person. Thanks.

Went there to buy a used car,found what we wanted,discussed price when we found out they wanted to give us almost half of what our trade in us worth.went... to the ford dealer in belmont and are going to give us a FAIR price for the trade in when we find what we want there.they have lost a customer and a family for lige

Everyone was very nice and helpful. My car was not ready When first thought so I was given a nice loaner car to drive For a couple of days.the service... manager went over everything With me that was done.

Love the service. Found the repair wasnt what we thought. It was actually $450 cheaper. Always honest and seri Ive is impeccable.

I have never had a problem with Victory. I purchased this vehicle in 2015 and I always take it back to Victory for servicing. I trust them to take care... of the vehicle and know what I need to do now and what can wait. Taylor in the service department has been nothing but helpful and always knows what needs to be done now.

This is a very nice clean dealership! I was in and out with my service very quickly. Everyone was so nice and helpful! Wonderful overall experience!

Super helpful. Mark was the best salesman that I have ever dealt with.

Todd was awesome and this was one of the best and "quickest" car purchases ever! Thank you Todd