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Team Chevrolet of Goldsboro

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (168 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Chevrolet of Goldsboro from DealerRater.

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Bodyshop was outstanding!

The body shop did an amazing job on my wife's car. It was priced well for the repair and all of the staff was very helpful and very knowledgeable. I will continue to use the body shop for any work that I need done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andrew, thank you for taking the time to leave us feedback. We appreciate your business and are here for you should you need any further services.

Quick when I needed their help.

in a hurry and called up and they said come on now. Carried me to work with the shuttle service and got my oil changed and tires rotated. Friendly staff quick to wait on you. Treated you with respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Tina for the great review. We are glad we could be of assistance. We appreciate your business and look forward to seeing you again.

Car service

If the best service that I have been to take care my Chevy Malibu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you very much for sharing these comments, Veronica Boone.

Good Service

The service was faster than expected and my car was repaired within a couple of days. They set up shuttle services for me to get home and back when my car was available. I have not had a problem with my vehicle since the repair. Very good customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Kanesha for the review. We are glad to hear your vehicle is doing well. If you should need anything else we would love to see you back. We appreciate your business.

Thanks CCOG!

Thanks for the great work and customer service! Even the courtesy driver helped make things easier for me. The A/C works great and just in time for a long summer road trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Eric for taking the time to share your experience. We are glad to hear your A/C is back up to par. We appreciate your business and look forward to seeing you again. Stay cool!

Awesome customer service

I went to this dealership to get the touch screen fixed on my malibu and the people there were so friendly, gave me and my husband a tour of the facilities and even had complimentary drinks and snacks while we waited. Very friendly and personal yet very professional people working there. 5 Stars from us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback, Andrea. We strive to provide excellent service to our customers at Chevrolet of Goldsboro. We appreciate your business and look forward to seeing you again.

SATISFIED CUSTOMER !!!

Had my 2005 Mazda 6 in for repairs due to an accident. The staff at the body shop were very nice and knowledgeable. All repairs were completed within a very reasonable time and to my satisfaction, both quality and overall cost. A special thanks to Angela and Melissa who were both outstanding to work with during the entire repair process from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Mr. Pettry. It was a pleasure assisting you and thank you for letting CCOG complete your repairs. - Melissa Cox I am so happy to hear that you are completely satisfied, with not only the repair, but also with the level of service you received while your vehicle was in our shop. - Angela Battle

Best service in Goldsboro

I am always greeted in a friendly way and always kept informed as to progress or issues. Tina, Bridget and Adrian are top notch individuals and make all my visits for service, warranty and recall items fast and easy! It's more like going to a friend's house rather than a dealership. Great job everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for sharing these comments, Thomas Gardella. Our entire team works hard to treat every customer like family not just another number. We are glad to hear from you and look forward to seeing you again.

2015 Equinox Service

Awesome customer service provided by my service writer, Mr. Thompson. All my concerns were addressed and fix within a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback, Regina Mccullough. We strive to provide excellent service to our customers at Chevrolet of Goldsboro. We are glad to hear Myelle is doing a great job.

Service department

Excellent customer service,well recommended dealership to anyone technicians are very polite and I would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you. Our entire team takes pride in providing the best customer service possible. We are glad to hear you had a great experience. We appreciate your business and look forward to seeing you again.