Universal Chevrolet

(3.5) 60 reviews

Dealer on Cars.com since October 2013

Currently in stock!

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New Used Service

Today's Hours

Sales 8:30 AM - 7:30 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 7:30 PM
Tue 8:30 AM - 7:30 PM
Wed 8:30 AM - 7:30 PM
Thu 8:30 AM - 7:30 PM
Fri 8:30 AM - 7:30 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 7:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed

Reviews

3.5
60 lifetime reviews.
  • Quick service and friendly employees!
    June 15, 2016

    We had a problem with the charging system on our Volt and it was fixed quickly and returned with it working properly. Would highly recommend Universal... for our repairs. Everyone was very friendly!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Service department fail
    September 12, 2017

    I bought a brand new 2017 Z71 from here, Took it in because the torque converter was shuttering and rpms flucuating. They tried to tell me this was no...rmal and I would have to drive it like this. I had another Chevrolet dealer look at it and tell me the converter was bad. I had to get another dealer to fix the problem because there service department dont know how to diagnose mechanical problems

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • On the fence
    August 15, 2016

    Took my car there for a new alternator, picked it up and the battery was not charged - I barely made it home and had to charge the battery myself. Now... its back for another repair (less than a week later), because its still not working properly. Last time I visit Universal unless something miraculous happens when I get my car back.

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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See All In-Stock Inventory


Service & Repair

Service Reviews

3.5

36 lifetime reviews of the Service Department.

  • Quick service and friendly employees!
    June 15, 2016

    We had a problem with the charging system on our Volt and it was fixed quickly and returned with it working properly. Would highly recommend Universal... for our repairs. Everyone was very friendly!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Service department fail
    September 12, 2017

    I bought a brand new 2017 Z71 from here, Took it in because the torque converter was shuttering and rpms flucuating. They tried to tell me this was no...rmal and I would have to drive it like this. I had another Chevrolet dealer look at it and tell me the converter was bad. I had to get another dealer to fix the problem because there service department dont know how to diagnose mechanical problems

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

Read all Service & Repair reviews
Service Pricing

    Tire Rotation

    $19.99

    Oil, Filter Change

    $37.99

    Air Filter Replacement

    $44.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since October 2013

Universal Chevrolet takes pride in providing customers with a top-notch sales experience in a relaxed environment and hometown-friendly atmosphere. Let us introduce you to our staff, show you some of our vehicle offers, and take you through our complete line of new and pre-owned inventory.

""Small enough to know you. Big enough to serve you!""
Universal Chevrolet
114 N Main St Wendell, NC 27591
New (919) 374-3024
Used (919) 374-2792
Service (919) 374-2817
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