McGee GMC of Charlton

Brought our GMC Yukon Denali 2022 for a trade in as we want to order a GMC Yukon Ultimate. It’s been 3 months and the dealership hasn’t payed off the loan on the Yukon we brought it nor have they ordered our car we requested for. They simply give you the run around and Steven King seems to be at the helm of it. He’s the general manager for McGee gmc. Stay away from this dealership if you want to avoid shady business practices.

Eric, Jay and the rest of the guys were awesome. No pressure at all. I was very happy with the experience and I was happy do do business with a local company.

Recently purchased a nee Terrain at McGee Gmc. I would say my whole experience from stert to finish was great. I would highly recommend McGee Gmc for anyone who is looking for a great experience when buying there next vehicle.

Bought a used Santa Fe after trading in another Hyundai. Brakes failed within two weeks, had to argue with them to get them to fix it. Service manager admitted to me they knew they sold me it that way. They took 13 DAYS to issue the registration, but NEVER sent it to me, so I am unable to legally drive the car or have it inspected. Avoid at all costs. This business is probably on its way out and is as shady as they come.

During my last service visit, Jimmy and McGee Toyota went above and beyond my highest expectations. I was extremely impressed with Jimmy's communication, vehicle knowledge and friendly disposition. My wife and I will be bringing our 4Runners to McGee from now on! We were so impressed that we ordered a new one!

The worst dealer we've every dealt with. The salesperson did not know that we could finance through our own bank. Because we did not finance through them, they never added the actual lien holder to the title but sent it directly to us. We have had to work with the bank, insurance company and registry to get the lien holder added. The sales person also told us that they would reimburse us for the cost of the inspection sticker. I sent the receipt and copy of sticker back in December and am still waiting to be reimbursed. Not sure why we had to pay dealer fees which usually include sticker, running to the registry etc. since we've had to handle this ourselves. I do not recommend this dealer.

Both my vehicles are serviced there. Great people in service and sales. I didn't buy there but they go above and beyond to keep me rolling. Thank you all

I owed a lot on my Cruze and it was starting to have some real mechanical issues - a cylinder head was going and it was up for some major repairs, plus the monthly payment. John, Brian and Mike were all very helpful to get me a fair trade number on my car and help me get into a Malibu without jumping my payment too much. They took great care of me.

Never have given a negative review for any entity in my life. Felt obligated to in this case. Had 2 interactions with 2 different personal at the service desk on the day of service, May 15, 2021. One service desk person was very helpful, friendly and genuinely nice. Unfortunately I don't know his name. The other one, who must have been the nice ones supervisor, was very curt, snotty and really rude. I have since learned he was Daniel Obara. Follow up call 17 days later looking for my registration which they took at time of service because I was trying to get an inspection after the car was serviced. That call unfortunately was with Daniel Obara whose voice I recognized from my service visit. He continued to be very short, rude and totally unhelpful. Continued to repeat the same thing over and over even though it was useless information and he made no attempt to even look to see if they had my registration. He kept saying over and over to bring the car in and they would help me look for my registration like maybe I hadn't looked for in the car or like they had some secret location to look for it in my car. This man definitely doesn't like working with the public and in my opinion shouldn't be allowed to. I will not use this dealership's service department ever again. Please note my complaint is not about the people that actually worked on the vehicle. It's only against that one service desk person, Daniel Obara.

Disorganized and uncoordinated. The Good first, the vehicle we looked for was there in great shape and they offered very fair deal. The woman in finance was excellent and helpful (even though was cash deal) as was Ray helping get deal done after we moved on from salesperson John based on how he treats women. The bad-John.. while leaning into back of vehicle with wife my wife simply asked if he would wear his mask correctly-not below his chin. Reaction was "listen lady I have been working all day and I am not supposed to even be here so relax" We moved on from John. Ray completed transaction, agreed to fix small chip in windshield by giving us a "WE OWE" slip then would get car titled/reg and inspected. Next day-not done (reg & windshield), next day not done, next day not done but had to pick up so picked it up with no reg, Tyler did delivery and was kind but knew nothing about reg or windshield repair. Was assured they would mail reg and if we got winshield fixed they would reimburse. 2 days later we got windshied fixed and sent Mike the receipt and told him we still had no reg. He took a day but did fined it and did call ME vs making me chase him. He took pic and texted me copy of reg. Told me check and actual reg in mail. 7 days later-still nothing, 2 days later he responds that he was out sick and only owner can sign checks thus delay. next day (18 days after purchase) he says they are in mail, seperatly, 10 days later reg arrived, no check, it has now been 34 days since purchase-no response after calling daily. I assume they are disorganized and not fraudlent as with exception of john they have all been pleasant- just not getting job done..For small dealer there are lots of people/turnover and I dont think they communicate or are very organized.