Reviews
Write a reviewBad experience.
Bad experience. Called on a new 2500 pickup. Got a xxxxty low ball offer on a fantastic trade-in. No delivery was available, then was told that because we are from Iowa, that we had to bring cash in $100 bills to pay for it, or wait a week after submitting a money wire transfer from our bank before we could drive it home. Who pulls this kind of xxxxxxxx? Would never consider this place again, and they need to be reported to G.M or the better business bureau.
Bad experience.
Bad experience. Called on a new 2500 pickup. Got a xxxxty low ball offer on a fantastic trade-in. No delivery was available, then was told that because we are from Iowa, that we had to bring cash in $100 bills to pay for it, or wait a week after submitting a money wire transfer from our bank before we could drive it home. Who pulls this kind of xxxxxxxx? Would never consider this place again, and they need to be reported to G.M or the better business bureau.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks for the feedback. I am sorry to hear about your feelings on how we accept payment. I am sorry if there was miscommunication. We do offer multiple options. 1) you can finance the vehicle with one of the lenders we have or your own lender, 2) you can pay cash, 3) you can do a wire transfer, 4) you can pay with personal check, or a 5) bank check, Since you reside outside of the state of Wisconsin - any of the last 3 options must be cleared by our bank before taking delivery of the vehicle. We Do Not Accept credit cards on any vehicle purchase, We do accept credit cards on parts, accessories, tires or any service with our service department, and we do not have a surcharge for paying with a credit card. We can deliver a vehicle to a customer and we have. We dont advertise it, doesnt me we cant do it. We also ship vehilces. Have you ever sold anything? Craiglist, Marketplace, EBAY etc? Do you take out of state checks? if so do you know the recourse you have if the check is NSF? Thanks Joe Keyes jwk@chevytownusa.com 715-235-2601
Quick belt replacemenr
Had to make an quick stop here to have my belts replace they replacent the 2 belts
Quick belt replacemenr
Had to make an quick stop here to have my belts replace they replacent the 2 belts
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback and for doing business with us - we appreciate it. Please let us know how we can help in the future
John overland
We are always pleased with the overall customer service, quality of repairs, professionalism of staff, the facilities are always clean, and refreshments are available while we are waiting. Picking up our finished vehicle all washed is the icing on the cake.
John overland
We are always pleased with the overall customer service, quality of repairs, professionalism of staff, the facilities are always clean, and refreshments are available while we are waiting. Picking up our finished vehicle all washed is the icing on the cake.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback and for doing business with us - we appreciate it. Please let us know how we can help in the future.
Concerned about my car Battery
When I called to ask to get my car Battery checked for how much durability it still had, Dean said he could fit me in the next day at 1 pm. They took care of me right away when I arrived. My battery tested not the best. I then asked to have a new replacement. It didn?t take much longer & I had a new Battery! Thanks for taking care of my concerns!! Barb Eastman
Concerned about my car Battery
When I called to ask to get my car Battery checked for how much durability it still had, Dean said he could fit me in the next day at 1 pm. They took care of me right away when I arrived. My battery tested not the best. I then asked to have a new replacement. It didn?t take much longer & I had a new Battery! Thanks for taking care of my concerns!! Barb Eastman
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback and for doing business with us - we appreciate it. Please let us know how we can help in the future.
Keyes ChevytownUSA- Purchased a vehicle
I went in to see what my 2018 Chevy Trax would get on a trade in for a new vehicle. Logan Moser is the sales consultant who assisted me. He was very thorough and answered my questions respectfully. I ended up buying a new car from Logan. After I purchased the car, Samantha Nereson assisted me with getting acquainted with my new vehicle. She helped me set up a new gmail account which was necessary. I struggle with technology so she was very helpful and patient with me. I really was grateful to Logan and Samantha for all of their help and guidance. Sincerely, Robin Zelm
Keyes ChevytownUSA- Purchased a vehicle
I went in to see what my 2018 Chevy Trax would get on a trade in for a new vehicle. Logan Moser is the sales consultant who assisted me. He was very thorough and answered my questions respectfully. I ended up buying a new car from Logan. After I purchased the car, Samantha Nereson assisted me with getting acquainted with my new vehicle. She helped me set up a new gmail account which was necessary. I struggle with technology so she was very helpful and patient with me. I really was grateful to Logan and Samantha for all of their help and guidance. Sincerely, Robin Zelm
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback and for doing business with us - we appreciate it. Please let us know how we can help in the future.
Keyes Chevrolet takes care of their customers!
Keyes Chevrolet in Menomonie,WI always delivers EXCELLENT customer service!
Keyes Chevrolet takes care of their customers!
Keyes Chevrolet in Menomonie,WI always delivers EXCELLENT customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.
Chevy
I dropped off my car for new tires. They did a great job and took care of me with taking me back to work and picking me up.
Chevy
I dropped off my car for new tires. They did a great job and took care of me with taking me back to work and picking me up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the positive feedback and for choosing Keyes! We appreciate the business and look forward to helping in the future.
Customer
These people are the worst. We had a terrible experience with warranty issues. We paid $6000 for repairs and then they didn't stand behind it. Didn't replace everything stated and put used parts back on. I would never recommend them.
Customer
These people are the worst. We had a terrible experience with warranty issues. We paid $6000 for repairs and then they didn't stand behind it. Didn't replace everything stated and put used parts back on. I would never recommend them.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
My name is Joe Keyes, I am the Dealer here at Keyes Chevrolet in Menomonie, WI. I am interested in discussing more about your experience. My contact info is below. I look forward to hearing more about your visit and trying to understand what happened. Hope to talk soon - Have a great weekend. - Thanks Joe work: 715-235-2601 email: jwk@chevytownusa.com direct line: 715-235-2780
customer
what can i say, they are ok.. they were great to work with! Nice poeple...great location..Everybody was nice and knowledgeable..the place was nice and clean also
customer
what can i say, they are ok.. they were great to work with! Nice poeple...great location..Everybody was nice and knowledgeable..the place was nice and clean also
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi there, thank you for taking the time to leave a review for us at Keyes Chevrolet, Inc.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
sara.martinek@live.com
Great to work with made buying process very easy. Stayed in contact and was very informative. Would reccomend to a friend.
sara.martinek@live.com
Great to work with made buying process very easy. Stayed in contact and was very informative. Would reccomend to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us and are glad that was the case during your visit! We sincerely value your business and look forward to your next visit! Thank you again for your recommendation. Take care!