Reviews
new car
dmitri was a great sales person for me very patient, and helpful he made sure i came out with a new car definitely recommend great experience overall
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Roy! We're glad to have Dmitri on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Haz Mutawe, General Sales Manager
Beware of CVT Transmission Problems, I Got Sold a Lemon...
I purchased a used 2012 Nissan Rogue in good faith. It was as is, so there was no warranty. However, the car appeared to be in good shape. However, there is a very common problem with these cars involving the CVT transmission where they fail. In spite of this being a very common problem, there has been no recall, no reprogramming, no nothing and the very expensive repair falls to the unknowing owner. I do not have an additional $4-5k to pay for this fix. And I am currently still in the middle of the loan for this car, so I cannot sell it. So I am left paying for a car that does not work, without means to do anything about it. This is unacceptable. Nissan disowns the problem, but it is a common problem. How does that work?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
New Malibu
I absolutely LOVE my new 2018 Chevy Malibu. Dmitri Kostyuk and Rolando Deluna were awesome!! I had a 2016 Malibu that I had WON as part of the NWI Times & Chevy Dealers contest. I was devastated when a young girl plowed into my car while my 18 year old daughter was driving it. (Her and her friends came out with only minor scratches - best car ever in safety features!!) I didn't want to have to replace it and end up having to put additional dollars towards it over what the insurance settlement provided. I found a 2018 demo that allowed me to purchase this car dollar for dollar from insurance money. I looked at other vehicles in my price range and nothing compared to this. This is my third Malibu, and I love it! Thank you Demtri and Rolando! I came from Griffith to get this car and it was worth the drive !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this fantastic review, Nancy! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Haz Mutawe, General Sales Manager
Mr Szyszka
My experience was great like always. Nice people, clean interiors, professional service. There are short lunea for repairs, you can make an appointment. I love Chevy app.the mist
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks!
Wonderful customer service!
From the moment I walked into mike Anderson Chevy, to the moment the Chevrolet trax keys were put in my hand, I felt comfortable & at ease. Wally was thoroughly knowledgeable, & answered all of my numerous vehicle questions. He was also very patient, allowing me to test drive 2 different types of suv’s & compare, as I have issues with my visibility when I’m driving, due to my height. Also, the sales manager Huz was very friendly & answered all of my questions regarding leasing vs financing. He listened to my needs & helped me make the best decision for me & my lifestyle. After a week with my new Trax, I am completely satisfied with my purchase, & I will definitely recommend Mike Anderson Chevrolet to all of my friends & family. It was a wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks!
Please provide a review title
when asked to inspected passager side loose air spoiler, later response: something heavy hit it, go see a body shop about the clip. 1, there was no dent on the spoiler therefore, nothing heavy could have hit it 2. no discussion just go to a body shop- which was rather rude. WHAT - now a review title - what's with this site? It's a REVIEW of a specific dealer!!!! Also, there needs to be a third option for your "recommend this dealer" because right now, it's a maybe which is why it's going to be answered as NO. Why do you need to know where I live? Suggest adding an area instead.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Take Care, Joe Fricano, Fixed Operations Manager
Great experience
Robert Hamilton was the one that helped me and my husband out with the whole process, he was very helped and ver knowleable as well. I appreciate him not being pushy as most sales representatives are. He was overall awesome, very easy to talk to as well. Purchased my first Chevy Equinox thanks to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Take Care, Haz Mutawe, General Sales Manager
Bought a new 2017 Chevrolet Corvette
Joe took great care of me. We agreed on a price over the phone. When I arrived, he had me in and out in about a hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Joe made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us.
Great sales staff
Great service. I went with the idea of buying a used car, and ended up buying a new one with a similar budget. I am very pleased with their service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Haz Mutawe, General Sales Manager
Chevy Equinox
Victor the sales guy with his knowledge and understanding of the vehicles help me make the correct choice of vehicle for me I?m satisfied with my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Heriberto! We're glad to have Victor on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Haz Mutawe, General Sales Manager