New 888-533-5256 Dealer Website
Used 888-494-7207 Email Dealer
Service 888-548-0767

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Sales 9:00 AM - 6:00 PM
Service 7:30 PM - 1:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 PM - 1:00 PM
Sun Closed
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Reviews

4.6
Average based on 31 reviews
  • " What an excellent car buying experience "

    We had the best car buying experience at this dealership ever. The Sales-Rep Simona, Jim Childress, and Scott Draper made our entire purchase so c...


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    We had the best car buying experience at this dealership ever. The Sales-Rep Simona, Jim Childress, and Scott Draper made our entire purchase so comfortable, stress - free & no pressure. Simona was fantastic, very knowledgeable, and professional in helping us through the process.The phone calls, test drive, trade- in, financing, add-ons and customer service was exceptional.Thank you again for the great service during and after the sale. I cannot recommend your great team high enough to my friends & co-workers. We love our 2014 Lincoln MKX.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • They are too busy! Avoid if at all possible!

    Brought my 2016 Sierra in for transmissions issues, an oil change, tire rotation and issues with the radio. Dropped it off on Saturday, had to cal...


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    Brought my 2016 Sierra in for transmissions issues, an oil change, tire rotation and issues with the radio. Dropped it off on Saturday, had to call 7 times on Monday just to see what needed to be serviced. After I insisted on holding for a advisor, he told me they didn't get a chance to look at it, but would on Tuesday. No problem. !5 minutes later, I get a call from another advisor saying they had looked at the transmission, and nothing was wrong. The radio needed a 6 hour download, but it was in the process of being downloaded. The tire rotation and oil change was complete, but they wanted it a little longer to verify everything was completed, and I could pick it up on Tuesday. Arrived Tuesday at 4:00 to pick it up, and the tire rotation wasn't done, though they said it was. The transmission fix they said was done, turns out they didn't complete it. The radio download that was needed and in process was never needed so it wasn't done. I requested a Mobile One oil change, they used something different. So for having the truck for basically three days, they did absolutely nothing. And, just to put icing on the cake, I left the truck with 1/2 a tank of fuel. When I picked it up it had just enough fuel to get me two blocks before it ran out. Thanks guys! It case this isn't clear enough...I would HIGHLY recommend staying away from this service department!

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Great customer service

    I loved my experience shopping for a used car at this dealership. Never once was i pushed into buying anything nor did i feel like they were despe...


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    I loved my experience shopping for a used car at this dealership. Never once was i pushed into buying anything nor did i feel like they were desperate to sell me something. I went in to look at a used 2015 Sierra that had just arrived. Now this was a double cab and I really needed a crew cab which is more spacious. Needless to say, I didn't buy that truck. But I did test drive some new ones while I was there. They were very nice people and I wish I had been able to buy something from them.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2011

Colonial Auto Center is a proud part of Carter Myers Automotive, a group of family-owned dealerships serving Central Virginia since 1924. Our top notch team has you in mind. We take pride in helping you make the best, most informed decisions possible. Come by and visit us today!

"You want it. We've got it."