Reviews
Excellent service and outstanding hospitality!
Excellent service and outstanding hospitality! Completely satisfied with the great team at this dealership. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
LW, thank you for your fantastic feedback! We're thrilled to hear you had an excellent experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
The service was friendly and efficient.
The service was friendly and efficient. The lady at the service desk was GREAT. Thanks!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, DrBee! We're thrilled to hear you had a positive experience with our team. We'll make sure to pass along your kind words to the service desk staff. Your support means a lot to us!
Respond publicly to Joe Bullard Cadillac- Mobile
Melissa and the service team are outstanding!
Melissa and the service team are outstanding! Very professional and service is excellent. Will continue to use Joe Bullard as our deaier.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, J! We’re thrilled to hear that Melissa and our service team made such a positive impression. Your continued support means a lot to us, and we look forward to serving you again at Joe Bullard!
5 star service!
5 star service! Great as always! I know when I bring my vehicle in, it will be taken care of!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review and the 5 stars! 🌟 We're so happy to hear that you always feel confident bringing your vehicle to us. Your trust and support mean everything to us, and we're committed to keeping up the great work. If there's ever anything you need, we're here for you. Thanks again for being such a valued part of our family! 🚘😊
Nick is an awesome guy always takes great care of his
Nick is an awesome guy always takes great care of his customers and always has good advice on how to maintain my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
Melissa kept me informed and returned my car promptly as
Melissa kept me informed and returned my car promptly as promised! They made the service appointment hassle free.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback, KJK! We're thrilled to hear that Melissa provided such great service and made your experience hassle-free. Your satisfaction is our priority, and we look forward to serving you again soon!
When I arrived at Joe Bullard Cadillac service
When I arrived at Joe Bullard Cadillac service department, I was warmly greeted by Melissa. The waiting area was clean and comfortable, with complimentary refreshments and Wi-Fi. I was impressed how quickly they got to work on my vehicle and when completed they even washed and vacuumed it. I’ll definitely be returning for all my future car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!
The service tech was great as well as the mechanic.
The service tech was great as well as the mechanic. I am very pleased with my vehicle repair. The vehicle was vacuum and washed ! Thanks for you promptness in getting my vehicle back to me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
Roosevelt Harris and Caleb Rogers were great from start
Roosevelt Harris and Caleb Rogers were great from start to finish. However, th 9H Ceramic charge we did not want and was forced upon us and not even sure if this was done or not? So overall we were happy with the transaction except for the 9H ceramic charge which we totall disagree with. Next time we will ensure this does not happen before finalizing the transaction.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We’re pleased to hear that Roosevelt Harris and Caleb Rogers provided great service throughout the process. However, we apologize for the concerns regarding the 9H Ceramic charge and any inconvenience it may have caused. We take your feedback seriously and will work to ensure transparency and alignment with our customers’ preferences. I have made the General Manager aware; she will reach out to you shortly. We appreciate your business and hope to make your next experience with us fully satisfactory.
Lying thieves!
Lying thieves!!!! You asked me the year of my Eldorado when scheduled appt. You knew you had no tools for a 1993. Then charged me 254.00 for nothing. You suck!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Robert, we’re sorry to hear about your experience. We strive for transparency and high service standards. Your feedback is important, and we’re reviewing this situation and Our General Manager will be reaching out to you.. Thank you