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Bocker Auto Group

(693 reviews)
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Sales hours: 8:00am to 4:00pm
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2019 consumer dealer award
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2019 consumer dealer award

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New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Inventory

See all 116 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2011.
Bocker Chevrolet Buick GMC Cadillac has been family owned and operated in Freeport since 1971 we hire local employees many that have been with us for over 30 years!

We offer a no pressure hassle free buying experience from the most friendly & knowledgeable GM Certified Sales Team. We are Stephenson County's only GM Certified Dealer and largest New Car and Truck dealer and we look forward to helping you into your next vehicle today.
We Make it Easy!

Service center

Phone number (815) 656-4132

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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I was at Bocker getting the oil changed on my 2022 GMC

I was at Bocker getting the oil changed on my 2022 GMC truck. While I was waiting in the showroom I saw Austin and he came up to chitchat before I left. Austin mentioned that Bocker had just traded in a GMC Acadia Denali car I said I will have to let my wife know.. As I was getting ready to leave I told Austin that I would have Sue (my wife) call him for the lowdown on the car. Needless to say we traded our Lincoln for the Acadia. We picked up the Acadia Tuesday night. Austin knew we was looking for an Acadia Denali last September ,and thought he would just let us know now the we bought another car that they did get one in.Austin is more than a salesman he is a friend to the DeJonge’s

I was at Bocker getting the oil changed on my 2022 GMC

I was at Bocker getting the oil changed on my 2022 GMC truck. While I was waiting in the showroom I saw Austin and he came up to chitchat before I left. Austin mentioned that Bocker had just traded in a GMC Acadia Denali car I said I will have to let my wife know.. As I was getting ready to leave I told Austin that I would have Sue (my wife) call him for the lowdown on the car. Needless to say we traded our Lincoln for the Acadia. We picked up the Acadia Tuesday night. Austin knew we was looking for an Acadia Denali last September ,and thought he would just let us know now the we bought another car that they did get one in.Austin is more than a salesman he is a friend to the DeJonge’s

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear about your experience at Bocker Chevrolet GMC and how Austin was able to assist you in finding the perfect GMC Acadia Denali. It's great to know that our team members can build genuine relationships with our customers. We appreciate your trust in us and hope you and Sue enjoy your new vehicle! Please feel free to reach out anytime. We look forward to seeing you again! Sincerely, The Bocker Chevrolet GMC Team

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Great and friendly service.

Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else!

Great and friendly service.

Great and friendly service. Our family drives 57 miles to service our car at Bocker. Best staff and owner. Wouldnt trust our vehicles with anyone else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We greatly appreciate your trust in Bocker Chevrolet GMC and your dedication to driving 57 miles for our service. It's fantastic to hear that you feel we provide the best care for your vehicles. We look forward to serving you and your family for many years to come! Sincerely, The Bocker Chevrolet GMC Team

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Just had oil changed.

Just had oil changed. Checked all fluids and air pressure and vacuumed filled all fluids

Just had oil changed.

Just had oil changed. Checked all fluids and air pressure and vacuumed filled all fluids

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We're glad to hear that you had a positive experience with your oil change at Bocker Chevrolet GMC. Keeping your fluids topped off and ensuring proper air pressure is important for your vehicle's performance. We appreciate your business and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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Gary Shorter was always very polite, friendly and helpful

Gary Shorter was always very polite, friendly and helpful showing me new vehicle options and selling a new one to me. Austin Bowser was very helpful explaining and setting up the “computer” screens in my new vehicle and explaining all the forms that needed to be signed to complete the sale. The other 2 people you asked me to rate, I don’t remember helping me?!

Gary Shorter was always very polite, friendly and helpful

Gary Shorter was always very polite, friendly and helpful showing me new vehicle options and selling a new one to me. Austin Bowser was very helpful explaining and setting up the “computer” screens in my new vehicle and explaining all the forms that needed to be signed to complete the sale. The other 2 people you asked me to rate, I don’t remember helping me?!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Very friendly and professional , I changed my mind at on

Very friendly and professional , I changed my mind at on point. They helped me get through it

Very friendly and professional , I changed my mind at on

Very friendly and professional , I changed my mind at on point. They helped me get through it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're glad to hear that our team at Bocker Chevrolet GMC was friendly and professional during your experience, and that we could assist you through your decision-making process. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

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They kept me informed of the progress of installing a new

They kept me informed of the progress of installing a new tire and rim and showed me the damage that made it necessary. Thank you.

They kept me informed of the progress of installing a new

They kept me informed of the progress of installing a new tire and rim and showed me the damage that made it necessary. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're glad to hear that you were kept informed during the installation of your new tire and rim at Bocker Chevrolet GMC. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

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It was fast and reliable.

It was fast and reliable. They changed my oil and filter and put a new valve stem on my tire that had a slow leak

It was fast and reliable.

It was fast and reliable. They changed my oil and filter and put a new valve stem on my tire that had a slow leak

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We're glad to hear that your oil change and tire service were fast and reliable. At Bocker Chevrolet GMC, we strive to provide excellent service to all our customers. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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Thank you to Jason Bardell and Delbert bunker for making

Thank you to Jason Bardell and Delbert bunker for making my experience flawless. I would recommend them and the dealership to anyone. Also, thank you to the detail area, great work.

Thank you to Jason Bardell and Delbert bunker for making

Thank you to Jason Bardell and Delbert bunker for making my experience flawless. I would recommend them and the dealership to anyone. Also, thank you to the detail area, great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate you recognizing Jason, Delbert, and our detail team for their efforts at Bocker Chevrolet GMC. We're happy that your experience was flawless, and we look forward to welcoming you back again soon. Sincerely, The Bocker Chevrolet GMC Team

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They had a car I was interested in and we were able to

They had a car I was interested in and we were able to reach a fair deal for both sides. I have had 6 lease cars delivered here and this is the 4th car that I have bought since 1999 at Bockers.

They had a car I was interested in and we were able to

They had a car I was interested in and we were able to reach a fair deal for both sides. I have had 6 lease cars delivered here and this is the 4th car that I have bought since 1999 at Bockers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you found a car that you are interested in and that we were able to reach a fair deal. It’s impressive that you’ve been a loyal customer since 1999, and we truly appreciate your continued trust in Bocker Chevrolet GMC. We look forward to assisting you again in the future and hope you enjoy your new vehicle! Safe travels! Sincerely, The Bocker Chevrolet GMC Team

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Brad is great!

Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent.

Brad is great!

Brad is great! Heather is also very good. Job was done well. I trust Bockers 100 percent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your kind words about Brad, Heather and the team at Bocker Chevrolet GMC. We're thrilled to hear that you trust us and that the job was done well. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

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