Reviews
Only complaint was wasting a trip and time —warranty work
Only complaint was wasting a trip and time —warranty work had to be re-done
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We understand how important it is for warranty work to be completed the first time fully, so customers can move forward with confidence and convenience. Your experience offers a helpful perspective for Bocker Auto Group as we continue evaluating how repair quality checks and service procedures are handled. Please feel free to contact us directly if you would like to discuss your visit further. We are committed to strengthening reliability and ensuring repairs meet expectations before vehicles are returned. Sincerely, The Bocker Chevrolet GMC Team
Great service.
Great service. Friendly and efficient staff. They got me serviced in a reasonable time. Wish I would have known Wednesday was ladies day.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! It's wonderful to hear you received great service from our friendly and efficient staff at Bocker Chevrolet GMC. We're glad we could get you serviced in a reasonable time. We appreciate your feedback and hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team
1st time I have needed to use the dealership for my
1st time I have needed to use the dealership for my vehicles major repair and it was easy and painless. I was impressed with communication and polite professionalism of all. I was easy to have to go in and talk to the service people as they were welcoming and always in pleasant moods. Just when you think service isn't what it used to be Bockers proved me wrong. They truly care and are topnotch when it comes to customer care.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jackie! We're thrilled to hear that your experience with Bocker Chevrolet GMC for your vehicle's major repair was easy and painless. Our team takes pride in providing excellent communication and a welcoming atmosphere, and it's great to know that you felt this during your visit. We truly appreciate your kind words and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team
Worst customer service ever!
Worst customer service ever! I would never recommend them to anyone! Management is horrible! Very unprofessional staff!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We appreciate your concerns regarding your experience with Bocker Chevrolet GMC. It's important to us that our customers feel valued and respected. Our team encourages you to reach out to us directly to address your concerns and work towards a positive experience for you in the future. Your feedback is vital in helping us improve our service. Sincerely, The Bocker Chevrolet GMC Team
I have been a customer at this dealership for many years.
I have been a customer at this dealership for many years. Have always had a good experience. Heather was very helpful to work and wanted to make sure I was satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, James! We truly appreciate your loyalty to us over the years. We're thrilled to hear that Heather was able to provide you with the assistance you needed and ensure your satisfaction. We look forward to seeing you again soon! Sincerely, The Bocker Chevrolet GMC Team
Dean Obert is great to deal with.
Dean Obert is great to deal with. I have used him on prior cars too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Maria! We truly appreciate your loyalty to Bocker Chevrolet GMC and are thrilled to hear that Dean has consistently provided you with great service. We look forward to assisting you with your future vehicle needs! Sincerely, The Bocker Chevrolet GMC Team
Great buying experience, thank you Great buying
Great buying experience, thank you Great buying experience, thank you Great buying experience, thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear that you had a great buying experience at Bocker Chevrolet GMC. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team
Folks worked hard to get us in the vehicle we wanted.
Folks worked hard to get us in the vehicle we wanted. We thank everyone we worked with
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback and are thrilled to hear that our team at Bocker Chevrolet GMC worked hard to get you into the vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team
Everyone was pleasant and professional.
Everyone was pleasant and professional. They were upfront about how long the wait would be and the cost.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your kind words about our team at Bocker Chevrolet GMC. It’s great to hear that everyone was pleasant and professional, and that they were upfront about how long the wait would be and the cost. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team
Bocker Chevrolet always provides clean and timely service
Bocker Chevrolet always provides clean and timely service to all of our vehicles. The staff is helpfule and dependable. The shuttle service is also appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Craig! We’re pleased to hear that you consistently receive clean and timely service at Bocker Chevrolet GMC. Our staff takes pride in being helpful and dependable, and we're glad you appreciate our shuttle service. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team