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Bocker Auto Group

(899 reviews)
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Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–4:00pm Closed
Sunday Closed Closed
2026 consumer dealer award
View 2 awards
2026 consumer dealer award 2019 consumer dealer award
New (815) 239-5025 (815) 239-5025
Used (815) 239-6012 (815) 239-6012
Service (815) 656-4132 (815) 656-4132

Reviews

(899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bocker Auto Group from DealerRater.

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Delbert Bunker and the Bocker team are great to work with

Delbert Bunker and the Bocker team are great to work with for service, sales and all!!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Our team truly appreciates your positive feedback about Delbert at Bocker Chevrolet GMC. We're glad to hear that you had a great experience with our service and sales. We look forward to seeing you again for your future needs! Sincerely, The Bocker Chevrolet GMC Team

Very professional,clean dealership.

Very professional,clean dealership. I was told it would take one hour to do warranty work but only took 45 min. Very happy.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It's great to hear that you had a positive experience at Bocker Chevrolet GMC and that your warranty work was completed ahead of schedule. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

The app did not schedule me and Heather was wonderful,

The app did not schedule me and Heather was wonderful, she got me in with no problem. I wont use the GM app anymore as it only causes problems. I will call to schedule directly.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, David! We’re glad to hear that Heather was able to assist you and get you in without any issues. We appreciate your choice to reach out directly to Bocker Auto Group for scheduling in the future. Your experience is important to us, and we look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

Heather kept us updated great throughout our visit.

Heather kept us updated great throughout our visit. We were pleasantly surprised that new brakes were not needed. We have a lot of trust in the Bocker service department.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Bocker Chevrolet GMC and that Heather and our service department were able to provide you with the updates and trust you deserve. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, The Bocker Chevrolet GMC Team

Brandon knew I had been looking for nearly a year.

Brandon knew I had been looking for nearly a year. He made this purchase easy!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that Brandon made your purchasing experience easy and enjoyable. At Bocker Chevrolet GMC, we strive to provide excellent service, and your feedback is greatly appreciated. We hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

Easiest car purchase ever, Dean did a great job, very

Easiest car purchase ever, Dean did a great job, very enjoyable transaction. Well done on explaining the vehicle, paperwork was a breeze. Thanks to Dean and Greg. We will look to Bocker Auto Group in future car purchases.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jim! We’re thrilled to hear that your car purchase experience was the easiest ever and that Dean provided such great service. It’s fantastic that the vehicle details and paperwork went smoothly for you. We appreciate your trust in Bocker Chevrolet GMC and look forward to assisting you with your future car purchases. Safe travels, and see you next time! Sincerely, The Bocker Chevrolet GMC Team

The folks at Bocker helped me quickly source a fairly

The folks at Bocker helped me quickly source a fairly specific SUV with the options that I wanted and then even came in under another dealerships MSRP. From the moment I engaged the Bocker team through to delivery of my vehicle, I can't say enough about their professionlism, transparency, and communication. Just a great experience working with Bocker and would highly recommend them.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Mark! We truly appreciate your feedback and are thrilled to hear about your positive experience with our team at Bocker Auto Group. It's great to know we could help you find the perfect SUV with the options you wanted, and that we exceeded your expectations on pricing. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Bocker Chevrolet GMC Team

Due to distance between myself and dealership all

Due to distance between myself and dealership all corespondents was connected by email. It worked extremely well. First meeting was pick up day of vehicle. Due to dealership everything went smooth. Salesman Daniel Ludewig was great in coordination of everything. His support from sales manager and finance manager was substantial. Would I buy again over the net from a selling car advertising - yes I would providing they match the quality of Bocker Auro Group in Freeport Illinois. Thanks again, hats off to service.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your amazing review! We are delighted to hear that your experience with Bocker Chevrolet GMC was smooth and efficient, especially with the assistance of Daniel and our management team. It's great to know that you would consider purchasing from us again in the future. We appreciate your kind words and look forward to serving you again! Sincerely, The Bocker Chevrolet GMC Team

The Quick Lube team was very cheerful and courteous.

The Quick Lube team was very cheerful and courteous. . And was very swift and accommodating

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback, Diane! We’re happy to hear our Quick Lube team was cheerful and courteous. We pride ourselves on being swift and accommodating at Bocker Auto Group. We hope to see you again soon! Sincerely, The Bocker Chevrolet GMC Team

They do a great job .

They do a great job . Like the courtesy ride and the loaner is a plus. Everybody is friendly And helpful .

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Myke! We're thrilled to hear that you had a great experience with us at Bocker Auto Group. It's fantastic to know you appreciated the courtesy ride and loaner service, as well as the friendly and helpful staff. Our team looks forward to assisting you again in the future! Sincerely, The Bocker Chevrolet GMC Team