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Feldman Chevrolet of New Hudson

(317 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
New (248) 782-5120 (248) 782-5120
Used (248) 782-8337 (248) 782-8337
Service (248) 782-6127 (248) 782-6127

Incentives

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About our dealership

This seller has been on Cars.com since August 2008.
We realize it is very time consuming researching every characteristic pertaining to your vehicle of interest. We certainly appreciate the opportunity to help you. We have over 47 acres of inventory which consist of over 900 new Chevy cars trucks and SUV's and over 225 pre-owned vehicles of many makes and models to choose from. In addition to that we would like to share with you several details that make us here at Feldman Chevrolet of New Hudson confident you will be COMPLETELY SATISFIED before during and well after the delivery of your next vehicle.
Part of the Feldman Automotive Family!!

Service center

Phone number (248) 782-6127

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I experienced the worst integrity with this dealership. There servise dept is a joke. I experienced lie after lie. Just stay away. I recommend al sierra.

I experienced the worst integrity with this dealership. There servise dept is a joke. I experienced lie after lie. Just stay away. I recommend al sierra.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please get in touch with our General Manager, Patrick Daly, at 248-486-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

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Had a great experience with Kasey Howe at Feldman Chevy. He was thorough and stuck with me through the end of my deal for a used Equinox. There were some snags in getting the deal done but he patiently walked me through. I'm a happy customer!

Had a great experience with Kasey Howe at Feldman Chevy. He was thorough and stuck with me through the end of my deal for a used Equinox. There were some snags in getting the deal done but he patiently walked me through. I'm a happy customer!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kris, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Good experience with a representative thank you bryan i really appreciate you for that nice work

Good experience with a representative thank you bryan i really appreciate you for that nice work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

James, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

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Miss Diagnosis of my Vehicle told me I needed $4700 worth of repairs and charged me $369 for a mis diagnosis

Miss Diagnosis of my Vehicle told me I needed $4700 worth of repairs and charged me $369 for a mis diagnosis

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cherise, we regret to hear that you had this experience with us. Please reach out to our General Manager, Patrick Daly at 248-486-1900 when you can so we can address this situation directly. Thank you and have a great day.

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Terrible follow up on an issue with refunds of service contracts. Also lies during the sales process. ZERO follow up after the fact. TERRIBLE business practice. Pretty obvious why I didn't return to purchase another vehicle.

Terrible follow up on an issue with refunds of service contracts. Also lies during the sales process. ZERO follow up after the fact. TERRIBLE business practice. Pretty obvious why I didn't return to purchase another vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Sam, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Patrick Daly at 248-486-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

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I bought a 2019 Chevy new body style Silverado from this dealer it's been a nightmare since I had it. I just want to put this out here be careful with you buy from them Make sure it's not a Canadian vehicle. If you tried to buy a standard GM warranty they will sell it to you but the warranty will not be worth nothing I gave up a 2017 XT5 rent excellent very low miles a month after having a Silverado I've been experienced transmission issues with it ever since the radio went out that I had repaired myself because every time I took it to the dealer they kept telling me it's going to take another week a month to get the GM warranty on the vehicle so then 7 months out they told me they was going to fix the repairs on my vehicle so then they refunded me the warranty money because they could not put it on there because it was a Canadian vehicle which I explained in the beginning if I could not get the GMPP warranty I did not want the vehicle so I'm stuck with it now with the transmission issues are slipping downshifting anybody got one of these Silverados with the 5.3 4x4 8-speed transmission is no fix to it right now The dealer told me I'm on my own they wouldn't even offer me to change the transmission fluid to see if that will help I will never use this dealer again and all I'm telling people be cautious and careful what you buy because once they get your money that's it. I went to go trade this vehicle they are telling me they don't want to give me but $20,000 for it now and when I bought it I paid $40,000 for it it's only been a year in a couple months look how much money this truck got lost because these other dealers know that this truck is garbage and GM don't have a fix rethinking the whole General Motors rebrand over my other Silverados last need 300,000 mi this new stuff they making is garbage My Silverado is a crew cab also very nice looking truck nice style but quality garbage

I bought a 2019 Chevy new body style Silverado from this dealer it's been a nightmare since I had it. I just want to put this out here be careful with you buy from them Make sure it's not a Canadian vehicle. If you tried to buy a standard GM warranty they will sell it to you but the warranty will not be worth nothing I gave up a 2017 XT5 rent excellent very low miles a month after having a Silverado I've been experienced transmission issues with it ever since the radio went out that I had repaired myself because every time I took it to the dealer they kept telling me it's going to take another week a month to get the GM warranty on the vehicle so then 7 months out they told me they was going to fix the repairs on my vehicle so then they refunded me the warranty money because they could not put it on there because it was a Canadian vehicle which I explained in the beginning if I could not get the GMPP warranty I did not want the vehicle so I'm stuck with it now with the transmission issues are slipping downshifting anybody got one of these Silverados with the 5.3 4x4 8-speed transmission is no fix to it right now The dealer told me I'm on my own they wouldn't even offer me to change the transmission fluid to see if that will help I will never use this dealer again and all I'm telling people be cautious and careful what you buy because once they get your money that's it. I went to go trade this vehicle they are telling me they don't want to give me but $20,000 for it now and when I bought it I paid $40,000 for it it's only been a year in a couple months look how much money this truck got lost because these other dealers know that this truck is garbage and GM don't have a fix rethinking the whole General Motors rebrand over my other Silverados last need 300,000 mi this new stuff they making is garbage My Silverado is a crew cab also very nice looking truck nice style but quality garbage

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Laron, We appreciate your feed back. We would like to get some more information from you to better understand the situation at a store level. Please contact our General Manager William Fohey at (248) 587-7188.

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I do not recommend this dealership for a used car sale. I felt they were dishonest and added fees to the price which were unacceptable

I do not recommend this dealership for a used car sale. I felt they were dishonest and added fees to the price which were unacceptable

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (248) 782-6365 so we can assist you further.

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Was sold a lemon..Very disappointing seeing that this was a dealership. Had to take the car back three times for repairs and the car is still making all the noises it's been making. It's kicking back firing humming. And they say the car is suppose to make these noises. And that the diagnostic says its nothing wrong with it. But three times you had to repair things. And I asked for a copy of the diagnostic and was giving a smeared copy of a bill for repairs. Worst dealership I have ever done business with. Beware

Was sold a lemon..Very disappointing seeing that this was a dealership. Had to take the car back three times for repairs and the car is still making all the noises it's been making. It's kicking back firing humming. And they say the car is suppose to make these noises. And that the diagnostic says its nothing wrong with it. But three times you had to repair things. And I asked for a copy of the diagnostic and was giving a smeared copy of a bill for repairs. Worst dealership I have ever done business with. Beware

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mona, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Billy Fohey, at 248-486-1900 to discuss your concerns, as your satisfaction is of utmost importance to us.

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Went in for an oil change and tire rotation without an appointment. Was in and out in less than 45 minutes! Well done Deborah Springer! Definitely will be back!

Went in for an oil change and tire rotation without an appointment. Was in and out in less than 45 minutes! Well done Deborah Springer! Definitely will be back!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Feldman Chevrolet of New Hudson and we hope to see you again.

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I brought my car in for the battery recall on my bolt. I was first told you no longer have a loaner program, so I said that being almost an hour away I needed one or I?d need the battery transferred to a location closer to my house. Deborah got back with me a couple hours later and let me know they had a loaner for me. I brought my car in at 7 am so I could get back to work by 8 am. At around 4 I received a call letting me know my car was done. Thankfully you were still open until 6 pm. I was able to get there by 550 pm right after work. I signed the paperwork and was told my car was right outside and had just gone through the car wash. It was very dark so I didn?t notice until I got to a store later, but the Chevy badge in the front of my car was missing. When I contacted Deborah the next morning she checked the car wash and there it was. I?m not sure what kind of car wash it is, but I get my car washed almost every week where I have a membership and that never happened. Your car wash didn?t even clean the back end of my car and it was left dripping wet and when it dried it looked worse than before I brought it in. At the store after leaving the dealership I had to clean off the reverse and rear view mirror camera on the back of my car so I could see. A new badge is being ordered since mine was broken when they found it. So the situation is resolved. I just wanted to let you know about the issues with the car wash.

I brought my car in for the battery recall on my bolt. I was first told you no longer have a loaner program, so I said that being almost an hour away I needed one or I?d need the battery transferred to a location closer to my house. Deborah got back with me a couple hours later and let me know they had a loaner for me. I brought my car in at 7 am so I could get back to work by 8 am. At around 4 I received a call letting me know my car was done. Thankfully you were still open until 6 pm. I was able to get there by 550 pm right after work. I signed the paperwork and was told my car was right outside and had just gone through the car wash. It was very dark so I didn?t notice until I got to a store later, but the Chevy badge in the front of my car was missing. When I contacted Deborah the next morning she checked the car wash and there it was. I?m not sure what kind of car wash it is, but I get my car washed almost every week where I have a membership and that never happened. Your car wash didn?t even clean the back end of my car and it was left dripping wet and when it dried it looked worse than before I brought it in. At the store after leaving the dealership I had to clean off the reverse and rear view mirror camera on the back of my car so I could see. A new badge is being ordered since mine was broken when they found it. So the situation is resolved. I just wanted to let you know about the issues with the car wash.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We appreciate you bringing this experience to our attention. If you are willing, please contact our General Manager, Billy Fohey, at 248-486-1900 so we can work towards a resolution. We look forward to hearing from you.

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