Feldman Chevrolet of New Hudson

I had a noise coming from my engine and had the car towed to the dealer. They did a.diagnostic test and called me with the results. Everything was covered... under the powertrain warranty. I got a loaner car and was caked when my car was ready. I have had the car now for 2 weeks and it runs like brand new at 77000 miles

Great job great job great job great job great job great job

All of my service has been excellent, even the young man who drove me home while my car was being service due to another recall by GM. I appreciate the... car wash, available coffee and consideration given. My family has also purchased vehicles from you dealership and will continue to do so. Thanks again for a good experience, not always given at many businesses.

Feldman Chevrolet of New Hudson is AMAZING! I have purchased 3 new Chevy vehicles from them since 2010 and while their Customer Service has always been... great???this time it was absolutely OUTSTANDING! There was a HUGE issue with the purchase of my 2018 vehicle, an issue that had not been encountered by the Feldman Chevrolet New Hudson team before. Not only did they go above and beyond to resolve the issue, they did it with impeccable professionalism, friendliness, grace, and above of all INTEGRITY! I doubt that other dealerships outside of The Feldman Group would have went to the extraordinary lengths that Feldman Chevrolet of New Hudson went to in order to make sure the issue was resolved and I was satisfied and happy with both my vehicle and their Customer Service. I was already a loyal customer, but now I???m a loyal customer who realizes they are just as loyal to their customers and they treat us like family. I would like to thank John R., Brittney T., Nick L., and Zac. B for all of their hard work and assistance and for being an AWESOME and AMAZING team. If you want a GREAT experience to go along with your New or Used Chevy vehicle make sure to visit the team at Feldman Chevrolet New Hudson and they will make you feel like family too!

Feldman Chevrolet of New Hudson is AMAZING! I have purchased 3 new Chevy vehicles from them since 2010 and while their Customer Service has always been... great—this time it was absolutely OUTSTANDING! There was a HUGE issue with the purchase of my 2018 vehicle, an issue that had not been encountered by the Feldman Chevrolet New Hudson team before. Not only did they go above and beyond to resolve the issue, they did it with impeccable professionalism, friendliness, grace, and above of all INTEGRITY! I doubt that other dealerships outside of The Feldman Group would have went to the extraordinary lengths that Feldman Chevrolet of New Hudson went to in order to make sure the issue was resolved and I was satisfied and happy with both my vehicle and their Customer Service. I was already a loyal customer, but now I’m a loyal customer who realizes they are just as loyal to their customers and they treat us like family. I would like to thank John R., Brittney T., Nick L., and Zac. B for all of their hard work and assistance and for being an AWESOME and AMAZING team. If you want a GREAT experience to go along with your New or Used Chevy vehicle make sure to visit the team at Feldman Chevrolet New Hudson and they will make you feel like family too!

Very smooth. Clean service area. Kept up to date via cell texts. Car was ready before I was!

I bought a car 3/2/2018 from Feldman. Only 3 short months later and 3500 miles, the motor completely failed on the car. After price gouging on the Tire... and Wheel warranty as well. I have tried to reach out to managers, general managers and even my sales person but have had zero reply for a solution to my problem. I am now looking at over 7500 in repair costs to a car that I just spent 20k on. After bringing it to my local Subaru dealership, they informed me that I will need a new short block installed as well as new internals. I understand that is a risk you take buying a used car, but it's completely unacceptable that no one will even reach back out to me. I will never recommend anyone to go to any Feldman dealership. I've been in the car business for over a year and a half and I have never seen a customer ignored like this. I have taken many customers from Feldman and sold them a car from my dealership because of the customer service and shadiness of Feldman. This is not the salesperson's fault, this is solely a management fault.

We had leased before with Feldman of New Hudson and also had my Mother-in-Law lease her car there. We met with Tom Rollinson and he located a car that... was exactly what we were looking for in Lansing. Tom arranged for the car to be brought to New Hudson immedately and by the time all the paperwork was done the car was there.

I just purchased a vehicle and it had an issue and they took care of it without any hassle.

Went in a few weeks ago with the intention of replacing the 2016 Trax I owned with a new Equinox/Traverse. Met Joe Swisz when I walked into the showroom,... and within ten minutes had pretty much narrowed down a specific car to look at. Informed me of rebates and programs up front, looked at an Equinox Redline, worked up numbers getting me out of the old vehicle and into the new and had a deal all within probably 45 minutes. This is now the fifth car I've purchased from the Feldman group, and would say that dealing with Joe was the best experience I have had with a car purchase. Being someone who works in the automotive sales field, I would highly recommend Joe, and Feldman, if you are looking to get a good deal and work with a great group of people.