Reviews
Miss Diagnosis of my Vehicle told me I needed $4700 worth
Miss Diagnosis of my Vehicle told me I needed $4700 worth of repairs and charged me $369 for a mis diagnosis
Miss Diagnosis of my Vehicle told me I needed $4700 worth
Miss Diagnosis of my Vehicle told me I needed $4700 worth of repairs and charged me $369 for a mis diagnosis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The mechanics just fixed the sensors, but did not fix the
The mechanics just fixed the sensors, but did not fix the problem that I came in for. The truck still has the same problem, nothing was fixed, but it cost me 1500$, a simple test drive is all it would have too. Very unhappy with my experience.
The mechanics just fixed the sensors, but did not fix the
The mechanics just fixed the sensors, but did not fix the problem that I came in for. The truck still has the same problem, nothing was fixed, but it cost me 1500$, a simple test drive is all it would have too. Very unhappy with my experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Pleasant experience!
Pleasant experience! They made my buying experience go very smoothly!I would highly recommend them!
Pleasant experience!
Pleasant experience! They made my buying experience go very smoothly!I would highly recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Took great care of our needs while we were there and it
Took great care of our needs while we were there and it made us very satisfied with the service
Took great care of our needs while we were there and it
Took great care of our needs while we were there and it made us very satisfied with the service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was in and out in no time for a oil change!
I was in and out in no time for a oil change! When they started maybe an hour wait , but I was out way before that!
I was in and out in no time for a oil change!
I was in and out in no time for a oil change! When they started maybe an hour wait , but I was out way before that!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Feldman Chevrolet service departments need help.
The Feldman Chevrolet service departments need help. Their work "seems satisfactory", but their concept of "time" needs a little work. They seem unable to handle the customer demand. Perhaps they have a "constraint" like not enough work bays, or not enough qualified technicians... either way, the customer WAITS. This seems a foolish practice, with revenue being lost, because they are not able to "push the work through". eh?
The Feldman Chevrolet service departments need help.
The Feldman Chevrolet service departments need help. Their work "seems satisfactory", but their concept of "time" needs a little work. They seem unable to handle the customer demand. Perhaps they have a "constraint" like not enough work bays, or not enough qualified technicians... either way, the customer WAITS. This seems a foolish practice, with revenue being lost, because they are not able to "push the work through". eh?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
The service department did an excellent job in completing
The service department did an excellent job in completing my oil change and tire rotation in a very timely manner.
The service department did an excellent job in completing
The service department did an excellent job in completing my oil change and tire rotation in a very timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I made an appointment online the day before came in for
I made an appointment online the day before came in for just an oil change and to have a recall checked on my 2022 blazer ( that was not done) and was charged $160, i did not notice the bill until i got home that day and i was just sick to my stomach over it, over how much i paid! I should have paid more attention to what they were doing . It included a tire rotation and fuel cleaner, i just had my tires rotated a month before and did not need any of those extras. I just came in for an oil change like in the past. I received a call for a survey and the agent apologized and said we can most likely make it right and was told Deborah Springer the service advisor that helped me when i pulled my car in would call me she was at lunch, of course i never received a call back, very disappointed. I have always like Feldman in New Hudson and was hoping to continue coming back for more oil changes.
I made an appointment online the day before came in for
I made an appointment online the day before came in for just an oil change and to have a recall checked on my 2022 blazer ( that was not done) and was charged $160, i did not notice the bill until i got home that day and i was just sick to my stomach over it, over how much i paid! I should have paid more attention to what they were doing . It included a tire rotation and fuel cleaner, i just had my tires rotated a month before and did not need any of those extras. I just came in for an oil change like in the past. I received a call for a survey and the agent apologized and said we can most likely make it right and was told Deborah Springer the service advisor that helped me when i pulled my car in would call me she was at lunch, of course i never received a call back, very disappointed. I have always like Feldman in New Hudson and was hoping to continue coming back for more oil changes.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Terrible follow up on an issue with refunds of service
Terrible follow up on an issue with refunds of service contracts. Also lies during the sales process. ZERO follow up after the fact. TERRIBLE business practice. Pretty obvious why I didn't return to purchase another vehicle.
Terrible follow up on an issue with refunds of service
Terrible follow up on an issue with refunds of service contracts. Also lies during the sales process. ZERO follow up after the fact. TERRIBLE business practice. Pretty obvious why I didn't return to purchase another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Deb did a great job keeping me informed and updated
Deb did a great job keeping me informed and updated addressing my concerns about my wife’s car
Deb did a great job keeping me informed and updated
Deb did a great job keeping me informed and updated addressing my concerns about my wife’s car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair