Reviews
Everyone was very friendly and helpful. Also very clean...
Everyone was very friendly and helpful. Also very clean snd safe due to the virus. Very help due to my needs and where able to meet my need. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryan and Greg were great to work with. They were very...
Bryan and Greg were great to work with. They were very friendly and knowledgeable. It was nice that they showed me all the features the vehicle came with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pete the service rep was great to work with very kind and...
Pete the service rep was great to work with very kind and answered all my questions. Great experience with the whole process and getting a loaner car. Thank you for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They really do not care about you, your car or your woes....
They really do not care about you, your car or your woes. After having a brand new Blazer for six weeks it was returned unfinished with dealer closing for Covid-19. Promised a call back when parts arrived and dealer re-opened. Almost one year later I took it back with the same laundry list of issues. After a week, the vehicle was returned to me with 90% of the issues "not found", "cannot reproduce", blah, blah, blah. My Blazer is a LEMON, pure junk. Good news I only have to live with it for two more years!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Every thing was great. Just wish there would have been...
Every thing was great. Just wish there would have been hand sanitizer around due to so many people coming in and out and touching things.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cassidy, very polite and accommodating. Very good...
Cassidy, very polite and accommodating. Very good addition to the dealership . Enjoyed working with her. I would always ask for her when I’m in for service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was easy to get an appointment for the day U could...
It was easy to get an appointment for the day U could come in. The postcards from the dealership are helpful reminders. The phone number for the dealership on the Apple Maps is incorrect. Car is running smoothly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
What part of "Put the new tires I ordered on the new...
What part of "Put the new tires I ordered on the new chrome wheels that are in the pickup box and here in the back seat. Here's the chrome wheel nuts and here's the tire pressure sensors and even the correct socket to install the wheel nuts. I want the wheel nuts torqued to factory spec of 140 ft. lbs." They installed new tires on my old steel wheels and never opened the boxes that the chrome wheels were in, then stuffed the used tires in the pickup box along with the other two boxes of chrome wheels. Idiot, idiots, idiots!! Clearly the service writer should be fired for not listening to the customer.. and the tech should be fired for not questioning the brand new chrome wheels sitting in the truck. All it would have taken was a phone call before starting any work, to clarify what I wanted done. I didn't know I had to ask the service writer to repeat back to me what I said, or what he wrote down on the service order. Idiots, idiots, idiots!! I'm not real sure I want them changing my oil.. they might just not put any oil back in the engine. Can't be trusted to do a simple tire/wheel replacement. Idiots, idiots, idiots!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have been having a lot of electrical problems with my...
I have been having a lot of electrical problems with my 2016 Escalade. Jessica, Kevin and Joe in the service department have done their best to help me with all the issues and have made sure I have a nice vehicle to drive while I have had to leave my Escalade for service. I want to say THANK YOU. I am very satisfied with your service department. I would recommend it to all my friends and clients. David A Kuzdek
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Feldman Chevrolet of New Hudson is a great place to...
Feldman Chevrolet of New Hudson is a great place to service your vehicle the service staff is very nice and they do great and quality work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair