Wallace Cadillac

4.8 out of 5 (4.8) 130 reviews

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Reviews

4.8 out of 5 4.8
130 lifetime reviews.
  • 1.0 out of 5
    Looking for a new car
    February 16, 2018

    Went to get my car serviced and while I was waiting I went to look at possibly trading in my car. Have got Numerous letters from Wallace Cadillac to t...rade in my 2013 XTS Cadillac. There was a president sale going on this weekend so I figured I would look. I was there almost 45 minutes walking around the show room and in the lot and not once was I approached by a salesman ask me if I need any help. Guess they don’t want my business!!! Very very disappointed.. Have taking my car to get service there for almost 2 years and the people in the service department have always treated with respect.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (888) 238-6884 so we can work to...wards a solution. Thank you and have a great day. Pleas ask for the General Manager.


  • 4.0 out of 5
    Retired
    January 1, 2018

    I always hate buying cars because its a losing investment. Josh made the process very tolerable. Very informative & personable.

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    Customer Service
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    5.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    went for oil change&found I needed other services
    December 24, 2017

    I went to Wallace for my oil change and found that I was behind in some of the services. Collin who is my service writer advised me of the thing I nee...ded to bring me up to date. he was able to arrange to do the extra work that day which worked out perfect for me. I have always taken my SRX to Wallace since we moved here 4 years ago and I am very satisfied getting appointment and the work that is performed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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Wallace Cadillac
3555 SE Federal Hwy Stuart, FL 34997
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