Reviews
Great customer service
Todd Desilets was my sales person and his name us not on the list. He went out of his way to quickly find the car we were looking for in the price rang I was looking for. Cris Messier found me a great rate within my payment range. Both were courteous, attentive and great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stress-free and enjoyable
Jay Handfield was wonderful. He was knowledgable, helpful and made the purchase easy and stress free. From the initial visit and test drive to the pick up and paperwork, it was very easy and pressure-free. Chris Messier was very helpful and clear. All the staff were welcoming and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My excellent 2017 vehicle purchase
I have been coming to Gates for years. Their customer service is far superior than anyone else around. I always recommend Gates whenever I can.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rouge 2017.5 Purchase
From start to finish, Martin was informative, relaxed to work with, and overall such a easy experience. This is our 2nd vehicle purchased from Gates group, and my family has been customers for 25+ years of other dealerships in the Gates family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Buying Experience
I have leased vehicles from Gates GMC twice now and will continue to return each time I am ready for a new car. The staff is so helpful and friendly and makes the car buying experience a breeze. I would not go to another dealership after experiencing the first class service experienced with Martin Quinones and Anthony Gonci.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very knowledgeable and caring staff.
My experiences in prior dealership were not exemplary until visiting Gates. From the warm welcome in the front door to running thru every aspect my new vehicle was professional and caring. . Im in sales and not very easy to please. I would definitely refer friends and family looking for a new car or truck to Gates!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Relaxing Experience
From start to finish, this was the easiest and friendliest car buying experience ever! Never did we feel pressured and knew the whole time Ryan and Martin wanted to please us the customer. I would highly recommend both Ryan and Martin to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hands Down Best Purchase Experience Ever!
I was truly amazed with the entire team at Gates. From the highly knowledgable salesman Martin, Sales Manager Ryan and Business Manager Chris, these guys make an outstanding team. It was an absolute pleasure to work with all three on the purchase of a new truck. The team knew the product, kept things moving and closed the transaction in an efficient manner. I couldn't have asked for anything more. By far the best vehicle purchase I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 GMC Canyon
My salesman Paul Bacon was great. He answered every question I had about my new truck and gave me a complete tour of the dealership. Anthony Gonci, our finance manager was professional and funny. He made a special point to keep my eight year entertained while finalizing the paperwork, not an easy task. My daughter loved the free water and hot chocolate. The hot chocolate machine was simple enough that she could make it herself. I think the best part about the Gates dealership is it truly feels as though I am walking into a friend's home. Gates GMC is a professional and family friendly dealer. No pressure, no worries.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing
You guys are the best it was nice buying my car with you. Thanks for your help and being nice with us. Thanks you again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car